
Gain insight into SAP MM supporting consultant roles, including day-to-day ticket management, SLA monitoring, key user training, and lead consultant responsibilities with ABAP and FICO collaboration.
Define service level agreements, explain response and resolution times by priority levels from P1 to P5, and show how urgency and impact determine ticket handling and 24/7 support.
Explore SAP change management in SIP, a comprehensive, people-centered approach guiding transitions from current to future state to realize business benefits, covering reporters, reviewers, approvers, and coordinators.
Configure scheduling agreement type PPL with number ranges, then perform end-to-end SAP MM processes: create purchase requisition, convert to scheduling agreement, maintain schedule lines, post goods receipt, and MIRO invoice.
Define number ranges 302 399 999 and create the TEPO purchase order document type from NB in the SIP system, then perform end-to-end SAP MM testing from requisition to invoice.
resolve a sap mm material ledger not active in valuation area qp01 by activating the material ledger for plants qp01 and qp02 and configuring transaction-based price determination, then close ticket.
this ticket resolves the sap mm error when company code currency differs from controlling area currency by assigning the company code to the controlling area and setting currency to INR.
Resolve a high-priority SAP MM ticket by configuring controlling area indicators via /nokkp for Q002, saving the setup, and creating a purchase order PO 620000000.
Sap mm ticket shows a posting period not open and a fiscal year variant error in q002; update to k4 for q002 and cost center 1000, then close.
Investigate a high-priority SAP MM incident (0005) where account determination for entry INT BSX-8888 is not possible due to MM and FICU module integrations; the ticket remains open.
Resolve a currency posting error in sap mm ticket 6 by using fs00 to set currency to inr for gl 13200 under q002 and save to close the ticket.
Resolve account determination errors in SAP MM by using OBYC WRX to set valuation grouping 0001, configure GL accounts, and save changes to close the ticket.
Resolve SAP MM ticket 8 by correcting ledgers for the universal journal, addressing CO version 0 not assigned to any ledger, and enabling documents floating and profit center accounting.
Resolve SAP mm01 material master issue by extending material 2000036 to plant QP02, configuring general, plant data, storage QS04, and accounting data with standard price 100 rupees.
Resolve missing material master entries in qps2 by extending material in mm01 or mmmsc, then transfer stock to qs02 to close the ticket.
Ticket no. 11 guides resolving a critical SAP MM error by configuring the controlling area, assigning it to the company code, and creating the cost center hierarchy and KS01.
fix an SAP MM and FICO integration error in account determination for entry INT GBB-VBR8888, using OBYC to set chart of accounts INT, valuation class 888, and GL account.
Resolve ticket 13 by creating a cost element category for account 200100 in area Q002, use fs00 to set GL account type to primary cost and remove P&L type, save.
Explore a periodic, high-severity SAP MM incident (ticket no. 14, incident id SAP MM0014) on account determination for entry INTGBB-INV8888, with the ticket currently open and marked not possible.
Resolve a high-priority SAP MM ticket by setting account assignment for cost accounting, creating cost element 200000 and cost center 476000, and posting the inventory difference.
Solve ticket no. 16 by correcting account determination for entry INTZBB-BBO8888 in sap mm, using slash n obyc, confirming standard chart of accounts, and saving gl entry 200000.
Learn how ticket no 17 in SAP MM handles a critical incident (SAP MM0017) with periodic high severity and the account determination for entry INT BSX-7910.
Resolve the SAP MM ticket by adjusting account determination for entry 7910 and updating GL currency to INR for company code U002 via FS00.
This lecture demonstrates fixing a net price must be greater than zero error in SAP MM by configuring the pricing procedure RM0000 and creating condition records for purchase orders.
Learn how to generate SAP MM purchasing reports by document number, supplier, and material using transactions /nme2n, /nme2l, and /nme2m for plant LP01, including download steps.
Retrieve the material master change history for material 2000000334 using se16n, generate the history report, export to Excel, and close the ticket after delivering to the user.
Export the Mara table data for material type larh from the sap se16n, revealing six materials, export to a spreadsheet, and share with the user before closing ticket no 22.
Resolve ticket 23, a critical SAP MM incident, by exporting screws material list from Mara via SE16N, filtering by material group screws, and sharing the Excel export with the user.
Delete a purchase requisition in the SCP system using t-code me22n, switch to edit mode, delete the line item, confirm permission if a purchase order exists, then save.
Configure a GST calculation procedure in SAP to fix company code not assigned error during purchase order creation by defining base amount, tax codes (CGST, SGST, IGST), and country IN.
Resolve a high-priority SAP MM ticket by setting account assignment category for material XXX in MM02, then select plant LP01, sales org LASA, distribution channel L2, and save to close.
Configure SAP MM to generate EIN and UPC numbers in the material master by defining number ranges and attributes, and enable automated generation with a standard check-digit algorithm.
Resolve a sap mm error during goods posting 'check table t159l entry xxx does not exist' by configuring plant parameters in SPRO and creating plant variant LP01 for successful postings.
Resolve high-priority SAP MM ticket 29 by configuring document splitting in SPRO to classify GL account 231000 as revenue 30000, enabling GR in MIGO and closing the issue.
Resolve a high-priority SAP MM ticket by changing the material number length to 18 digits with leading zeros in SPRO, then save and close the ticket.
Remove the source list block and create a purchase order in SAP MM using me21n for supplier 6002002 with document type L002, after validating data in me01.
Resolve ticket by creating GL account 132000 in company code M002, or copying it from another code, then post the purchase order to validate the fix and close the ticket.
Resolve a critical interval 49 number range error in SAP MM for company code M002 in 2024 by using FBN1 to adjust the interval and post the material document.
Explore how to create weekly and monthly availability check variants in SAP MM, configure material master and MRP view, and verify availability during order creation.
Lock five fields in the SAP MM material master to prevent changes after creation: base unit of measure, material group, purchase organization, valuation class, and price, via SPRO.
Open ticket 37 guides creating a new product AFI by navigating SIP, in sales, and logistics, defining sales statuses, saving the data, and closing the ticket from Excel.
Configure return agreements in SAP MM via SPRO settings, creating variants 04–06 for 50%, 75%, and 90% refunds; save data and close the ticket.
Create plant profile variant 0170, retail customer, in sap mm by using plan master and plant profiles, enter new entries, select distribution center and FIC1, then save to close.
Open the high-priority ticket in the SIP system, configure handling unit management across production and staging areas, and save data to close the ticket via an Excel sheet.
Open ticket 41 and create new departments for contact persons, production planning and store, in the SIP system, define standard departments, save, and prepare to close the ticket in excel.
Define and execute a new number range for Vendor Sustainability Record in the SCP system, change intervals, and save the data to close the ticket.
Process ticket no. 43 in sap mm by creating a cotton box packaging material type in the sip system, defining plant determination and handling unit, then saving and closing ticket.
Resolve ticket no. 44 for a high-priority stock transfer by changing movement type to 221/222, configuring batch creation, and selecting automatic or manual options in SAP MM.
Configure price determination limits in SAP MM (PB00) with a fixed amount in INR, setting lower and upper limits from 1 INR to 10 lakh rupees, and close the ticket.
Resolve ticket 46 by configuring SAP MM material tax indicators in the SCP system. Set India tax variants to 0%, 50%, 75%, and 100%, save, and close the ticket.
Create a new purchasing group for suspension in SAP MM by entering new entries, saving data, and adjusting the FI1 variant to finalize the suspension purchasing group.
Learn to add industry entries in SAP MM using SAP Reference IMG, define textile and retail industries with 4-digit variants F520 and F530, save, and close the ticket in Excel.
Learn to configure sap mm contact person functions via spro from materials management to supplier master, defining two-digit variants for senior managers in production, maintenance, purchasing, store, and planning.
Configure the quality management check for delivery types in SAP MM for movement types 202, 202K, and 202P via SPRO to enable quality inspection of returnable materials from cost centers.
Define and save number ranges for retainable packaging accounts from 1000 to 10000 in the sap mm ticket sip mm0051 workflow, with open status and high priority, execute changes.
Activate delivery documents and update international trade compliance in SAP MM. Navigate SPRO, SAP Reference IMG, and Governance, Risk and Compliance to configure general settings for trade compliance.
Explore how artificial intelligence transforms the SAP system with automation, real-time invoice matching, and intelligent financial reporting to reduce manual effort and boost accuracy.
Automating reports and data entry in SAP, AI reshapes workflows. Combine SAP skills with AI to stay in demand as SAP evolves with Joule, SAP Business AI, and predictive maintenance.
Trace the evolution of artificial intelligence from rule-based systems to generative and agentic AI in business, and see how SAP Business AI drives automation, decision making, and value.
Explore how the SAP flywheel unites applications, data, and AI to address business challenges. This framework enables continuous, scalable transformations with responsible, connected, and intelligent enterprise outcomes.
Explore the SAP Business AI portfolio, including JOOL, JOOL agents, embedded AI, and AI foundations, and learn how they provide a unified intelligent system with governance, transparency, and measurable value.
Juul is SAP's generative AI co-pilot embedded in SAP apps, offering over 1800 capabilities, cross-enterprise outcomes, and integrations with WorkMe and Microsoft 365 Copilot for contextual, secure decisions.
Explore SAP JOOL, SAP AI's co-pilot and generative AI assistant embedded in SAP systems, enabling natural language queries, real-time analytics, data search, and automated business tasks.
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SAP software and SAP GUI are proprietary of SAP software. Neither Udemy nor me are authorized to provide SAP Access. You can officially get SAP Access to practice on SAP system from SAP's website. Please google "SAP Access" and you can find the URL for the same.
Description
In this course, one can learn about the below topics
The roles and responsibilities of a SAP MM Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explained
And also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.
Explained the priority of tickets like P1,P2,P3,P4 and P5.
Explained the level of tickets like L1,L2 and L3 based on the criticality.
Few samples are provided for the tickets
Difference between the Criticality and the Priority of the tickets
Handling the tickets based on SLA
Planning the daily activities during Support Projects
Change Requests can be configuration-related changes or Program-related changes or new program requirements. In this course, few samples of Program-related and configuration-related changes are explained. Mainly the program-related changes or new requirements are explained with the business examples.
Related Function Modules and role of a Functional consultant during Change Requests are explained.
SAP MM Sample Support Tickets with Solutions
Knowledge about Change Requests and Sample Change Requests with explanation
Details about service level agreement(SLA)
This course not only gives you a thorough insight into how the SAP supporting tickets work but is delivered in such a way that everyone who takes the course will have absolutely no problem in understanding all the topics discussed.