
Learn the roles and responsibilities of a SAP FICO supporting consultant, including ticket management, SLA adherence, user training, functional specification writing, and collaboration with ABAP and other consultants.
Explore how a service level agreement defines response and resolution times between a service provider and a customer, guides ticket priorities p1 to p5 by urgency and impact.
Explore change management as a cyclic framework focused on people and organizations realizing business benefits. Learn how reporters, reviewers, approvers, and coordinators drive change requests and activities.
Define four reversal reasons in the SIP system for incorrect gl account, document, posting key, and document type; post, reverse with fb08 using t1–t4, and verify with fb03 before production.
Configure SAP change request 2 by creating a service vendor account group, defining and assigning number ranges to vendor and BP roles, then test with a vendor invoice posting.
Resolve the no amount tolerance range error for company code FI00 by assigning the employee to tolerance group FI12 via SPRO and saving to close the ticket.
Identify a priority ticket for a missing item category in account 4 lakh of chart of accounts FICA; deactivate document splitting for company code FICO00 to resolve and close ticket.
Solve the ticket by assigning accounting principles to depreciation areas, attaching chart of depreciation FCOA to company code FICO00, and configuring valuation and depreciation areas in SAP FICO.
Resolve a high-priority sap fico ticket by configuring tax on goods movement in sip india, updating abc steel limited company code settings, and posting a vendor invoice in fb60.
Fix posting period variant errors for multiple ledgers in the universal journal by updating company code fi00 parameters, simulating, posting, and validating in sap fico.
Resolve the incomplete last completed fiscal year issue in SAP FICO asset accounting by creating a reconciliation journal, defining calendar assignment, and creating the asset master with NAS01.
Resolve a high-priority SAP FICO ticket by creating and assigning the non-taxable input tax code for company code FI00, plus creating output tax code V0 and linking depreciation chart FCOA.
Resolve ticket number 8 by updating the vendor's PAN in SAP FICO: access supplier data, enter India withholding tax, save, simulate, and post to clear the error.
Resolve a high-priority sap fico ticket by creating a bank account in s4hana, addressing browser certificate errors and browser compatibility, and saving the house bank and gl account details.
Resolve SAP FICO ticket 10 by configuring FI00 year 2023 number ranges, creating interval 18 in FBN1, changing 201 to 301, posting the invoice, and closing the ticket.
Correct the ledgers customization for the universal journal by defining CO version 0 for controlling area FI00. Then post the FB50 document 109 to clear the error.
Resolve ticket 12 by creating a cost element category for GL account 400500 in FI00, defining cost element 4500, and saving changes in FS00 and OKB9.
Resolve a high priority SAP FICO ticket by creating cost element 400500 in controlling area FI00 via FS00, set category 01 primary cost, save, and close.
Resolve a high-priority SAP FICO ticket by activating internal order 501 in the SIP system, releasing the order, and closing the ticket once the error CRTD is fixed.
Resolve SAP FICO ticket by defining fiscal year 2023 version 0 in the CFO ledger via SPRO, simulate changes, and post internal orders to close the ticket.
Resolve a critical sap fico error by assigning a cost element to gl account 4,200 using t-code okb9 and posting a 1,000 INR debit and 1,000 INR credit in fb50.
Resolve a critical SAP FICO ticket by defining T030K entry in FICA, configuring tax code F1 with proper GL account, using F5-1 and NFTXP, then simulate and post document 403.
Update a high-priority SAP FICO ticket 18 by changing the domestic vendor account group FIVA, updating general data, address, and communication fields in the SIP system and SPRO workflow.
Create new payment terms in the SIP system: 2% discount in 10 days, 1% in 20 days, net due 30 days, assign to the customer, save, and close.
Change the FI-16 payment terms to 30 days for the 2% cash discount, in the SIP system via IMG, accounts receivable and payable, then save and close the ticket.
Update ticket 21 in SAP FICO to adjust domestic customer account group FICA, set mobile and email as required, and change address from suppressed to required; save and close.
Modify the SAP FICO dunning procedure FIDP to extend the line item grace period from 10 to 15 days across levels 16, 21, 26, and 31, then save.
Change unit of measure and quantity from optional to required in asset master data using SAP screen layout (FISL) via spro and SAP IMG, then save.
Create a new number range for internal orders 1000 to 10,000 in SAP FICO by navigating SPRO, IMG, financial accounting, controlling, and maintaining number ranges for orders.
Update the tolerance limit for availability control warning in SAP FICO from 80% to 85% under budgeting and availability control for internal orders, save the data, and close the ticket.
Resolve ticket 26 in SAP FICO by enabling negative postings for company code FI00 under ABC steel limited via SPRO and SAP IMG, then save and close the ticket.
Update the external asset acquisition transaction type in sap fico by configuring asset and consolidation transaction types, carry forward 900 and retirement 998, then close the ticket.
Learn how to deactivate a ledger for a company code in SAP FICO by selecting ledger L9, entering FI00, setting fiscal year 2024, saving the data, and closing the ticket.
Configure sap fico internal order budgeting by extending the current year to 2028, set valuation methods and parallel valuation approaches, and finalize the ticket with save and close actions.
Resolve a high-priority SAP FICO ticket to enable budgeting, forecasting, and financial planning by updating global parameters for company code FI00 and proposing the fiscal year.
Define negative postings permitted for the GL document type and set controlling document types in SAP FICO, completing the SIP activity and closing ticket 31.
define a number range for vendor invoice documents in SAP using document type KR and company code FI00, with 10,000 to 20,000 for 2024.
Ticket 33 outlines creating a default value date for postings in controlling for company code FI00 in the SIP system, then saving and closing the high-priority, critical incident.
Discover how to set a company code to productive in SAP by completing configuration, master data verification, balance carry forward, testing, training, data migration, backup, and post go-live support.
Resolve a high-priority ticket by using the SIP system to set global parameters for company code FICO00, select the business area and financial statement, save, and close the ticket.
Change the maximum exchange rate difference for company code FICO 00 from 5% to 8% in SAP global parameters, then save and close the ticket.
Activate the partial payments feature for the general ledger in SAP FICO by setting global parameters, currencies, and the GLAccount document variant SA, then save and close the ticket.
Resolve ticket no. 38 in SAP FICO by activating the define default value date in global parameters for company code FI00, then save and close the ticket in Excel.
Activate cost of sales accounting for a company code in SAP FICO by navigating IMG, selecting preparation, changing status from inactive to active, saving, and closing the ticket.
Configure the maximum exchange rate difference per foreign currency in sap fico, setting aud 5%, cad 7%, and jpy/inr 8%, then save and close the ticket.
In SAP FICO, ticket 41 resolves a high-priority issue by adding the functional area for cost of sales accounting to the R&D department and closing the ticket.
Update the vendor master data to set reconciliation account and cash management group from optional to required via SPRO, then save and close the ticket.
Learn how to create a supplier master data entry by defining an accounting clerk in SAP FICO, entering company code FICO-00 and the name Manikandan, saving, and closing the ticket.
Open ticket 44 guides users through creating interest rates for 15 and 20 days within financial accounting, covering accounts receivable and payable, interest calculation, and saving new entries.
Handle ticket no. 45, incident id SIP FICO 0045, a high-priority incident, by entering bank account and post office details in the SIP system, saving data, and closing the ticket.
Open ticket no. 46 in SAP FICO, navigate SIP System to SPRO, enter SIP Reference IMG, set functional area for cost of sales accounting, enter FIOT and save and close.
Execute a substitution in accounting documents via SAP SIP in SAP FICO, detailing company code F5 00 for ABC Steel Ltd, and save the data to close the issue.
Update the SIP FICO interest rates by navigating SPRO and IMG, set reference rates: 1 month 3%, 3 month 3.5%, 6 month 4%, 1 year 5%, and save the data.
Create a new SIP system user Sankar with asset accounting full authorization, assign Key User role, enter logon data, set a temporary password, and reset on first login.
Change the bill of exchange limit from optional to required in vendor master data, using SPRO, SIP reference IMG, and save updates across accounts payable and supplier master data.
Resolve a high-priority sap fico ticket by assigning the factory calendar k2 to currency inr, updating financial and payment settings, saving changes, and closing the ticket.
Address sip fico 0052 incident by creating a recent code in the sip system to fix missing payee information and incomplete master data, and close the ticket.
Increase the cash journal amount limit from 10 lakh to 50 lakh INR in SAP FICO ticket 53 within the SIP system. Save the data and close the ticket.
Define and save a new number range interval for cast journal documents in SAP FICO, using FI 00, from 2000 to 20000, then close the ticket via Excel.
Resolve ticket no. 55 by preparing an automatic clearing account for the GL account in SAP FICO, following SPRO IMG path and saving data to Excel.
Update the average cost to reprocess an incoming payment in SAP FICO by following SPRO steps through electronic bank statement, entering FI00 and INR, then save and close the ticket.
Explore how artificial intelligence reshapes SAP FICO by automating postings, detecting errors, and streamlining processes in real-time finance tasks such as invoice matching and financial reporting.
AI automates reports, data entry, and testing within SAP. SAP evolves as AI integrates through Joule and SAP Business AI, rewarding those who combine SAP and AI skills.
Explore how artificial intelligence evolved from rule-based systems to generative and agentic capabilities, transforming enterprise processes, decision-making, and SAP business applications across finance, supply chain, and more.
Explore how the SAP flywheel unites applications, data, and AI to enable continuous, scalable enterprise transformation. Discover the three imperatives—transformative impact, faster execution, and responsible AI—that drive trusted, integrated innovation.
Explore the SAP business AI portfolio, featuring JOOL, JOOL agents, embedded AI, and AI foundations, and learn how these components unify intelligence across enterprise processes to drive measurable value.
Explore JUUL, SAP's generative AI co-pilot with 1800+ capabilities across SAP apps, automating tasks and delivering contextual insights via natural language.
Explore SAP JOOL, AI's co-pilot, a generative AI assistant in SAP systems that searches data, generates reports, answers in plain language, automates tasks, and supports decision making via real-time analytics.
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Description
In this course, one can learn about the below topics
The roles and responsibilities of a SAP FICO Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explained
And also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.
Explained the priority of tickets like P1,P2,P3,P4 and P5.
Explained the level of tickets like L1,L2 and L3 based on the criticality.
Few samples are provided for the tickets
Difference between the Criticality and the Priority of the tickets
Handling the tickets based on SLA
Planning the daily activities during Support Projects
Change Requests can be configuration-related changes or Program-related changes or new program requirements. In this course, few samples of Program-related and configuration-related changes are explained. Mainly the program-related changes or new requirements are explained with the business examples.
Related Function Modules and role of a Functional consultant during Change Requests are explained.
SAP FICO Sample Support Tickets with Solutions
Knowledge about Change Requests and Sample Change Requests with explanation
Details about service level agreement(SLA)
This course not only gives you a thorough insight into how the SAP supporting tickets work but is delivered in such a way that everyone who takes the course will have absolutely no problem in understanding all the topics discussed.