
Where personality typologies came from, and Jung's work
The four classic scales, and what introversion means on them
How to test, and what each type looks like
The relationship between type and the work that suits it
Where the method came from, and what it describes
How to test
Working with each of the types
Using it as a basis for dealing with people
What makes this method different
How each type works, and the weakness of each
Building a team from the types you have
Recognising someone's type in conversation without testing them
The core of the Belbin method
The typical roles, and which suit a quieter person
Assembling a balanced team
How the Hogan assessment differs, and where to take either
What makes this framework different from the rest
Where to take the test
Using it at work
How it compares with the others
How this differs from the other frameworks
Where to get tested
Working with what comes back
Using it in practice
Who an impostor usually is: the person who knows more than the room
Comparing yourself to the recognised rather than to your peers
That seventy per cent of people go through this
The trap of "this comes too easily to me"
What market value is made of, and whether you can influence it
Whether it is possible to undersell yourself
Standing on three legs rather than one
The levers that work, and finding people a thousand steps ahead
What knowledge people actually pay for
How to package it, and what it is worth
The ways it gets monetised
Why a second source changes how the first one feels
How emotional intelligence gets developed
Influencing through logic against influencing through emotion
The ability to resonate
What a resonant personality does differently
What emotional charging is
How you energise other people
The role of stress
Recovery, and why it is not optional
How someone with high emotional intelligence behaves
How someone with low emotional intelligence behaves
Assessing your own
Self-awareness, positive attitude and social intelligence
Awareness as the starting point
How people actually change
Positive attitude
Moving from a negative to a positive mindset
Whether warnings motivate anyone
The power of single-mindedness
The inspirational conversation, and rapport
The elements of coaching
The perfect image of yourself, and what it is for
Feedback
The cycles of life
The pyramid of life
Analysing the environment
What outstanding leaders do
A shared vision of what is ahead
Group identity, and the social groups you belong to
The process of change itself
Choosing which competencies to develop
The three development zones
Pulling it together
The competencies a modern professional role requires
The established competency models compared
Where certification fits
The part soft skills play in whether any of it works
Active listening as a trainable competency, and the introvert's advantage in it
Communication as a separate one
Empathy, and what it is not
Navigating an organisation you do not control
Influence, and the courage it requires
Negotiating
Keeping people informed as a discipline
Openness, and its limits
Integrity
Ethics in decisions about people
Networking deliberately rather than accidentally
Building relationships that survive disagreement
Where both of these pay off
Accountability as a visible behaviour
Advising people who did not ask
How advice lands differently depending on who gives it
Acknowledging a mistake in front of other people
What it costs, and what it buys
Staying willing to learn once you are the experienced one
Critical thinking applied to decisions about people
Deciding when the situation is incomplete
What separates a judgement from a guess
Why Google concluded a business does not work without it
The format itself
The measurable effect on results
How often, where, and who runs it
Performance, relationship building, coaching and feedback as separate meetings
The burnout diagnosis conversation
Handling a conflict situation
The development conversation
How this format changes what people will tell each other
Building rapport deliberately
Working with engagement inside the conversation
Making it thirty minutes someone looks forward to
This course contains the use of artificial intelligence.
You have been told to speak up more. You tried it, it was exhausting, and the version of you that showed up was worse than the quiet one.
Advice that asks you to compete where you lose
Speak louder. Interrupt. Sell yourself. Every piece of it says the same thing: become someone else, in the arena where that someone else is already better than you. Meanwhile the actual problem stays untouched. Decisions get made in rooms where the fastest speaker wins, your best thought arrives twenty minutes after the meeting ends, and the colleague who says less of substance more often is the one being considered for the promotion. And because none of this is about competence, working harder makes no difference at all.
What this course covers
Forty-one lessons that move the problem rather than restate it. Your own wiring first: where the typologies came from, the four classic scales and what introversion actually means on them — a way of recovering energy, not a fear of people — DISC, PAEI and the weakness of each type, reading someone's type in conversation without asking them to test, Belbin roles, the Hogan survey, the Big Five and the sixteen types. Then self-valuation: who an impostor usually turns out to be, the seventy per cent, the trap of finding something too easy to charge for, what market value is made of, and standing on three legs rather than one. Then your own reactions: influencing through logic against influencing through emotion, emotional charging and the role of stress, recovery, the components of emotional intelligence, how people actually change, coaching with empathy and rapport, the ideal version of yourself, and the three development zones. Then the competencies that work at any volume: active listening as a trainable skill, empathy, navigating an organisation, influence, negotiation, networking done deliberately, accountability, admitting a mistake, and deciding when the situation is incomplete. Then the format where preparation beats volume: why the one-to-one exists, its seven distinct types, building enough rapport that people tell each other the truth, the coaching mode and when it is wrong, feedback that lands. Finally the career: what actually blocks one, identifying your talents, the career cube, the balance wheel, the development plan, the Keirsey questionnaire, search strategy, the CV and profile, money, burnout and recovery, and the checklist for someone companies compete over.
Three blocks written for the other chair
The competency block was recorded for a professional audience and its first lesson compares certification models. The one-to-one block was recorded for the manager who runs the meeting rather than the person attending it — which is precisely useful here, because knowing what the other side is trying to get out of a conversation is what lets you steer it. The career block was recorded for a coach working with a client, and every tool in it applies directly to yourself.
Who is teaching this
I am Mike Pritula. I built the people system at Preply as it became a unicorn, and I have worked at Wargaming, iDeals and Alfa-Bank. More than 1.6 million students have enrolled in my courses across 185 countries, and over 150,000 specialists have gone through my programmes. I hold PHRi and SHRM-CP certifications and represent HRCI in more than ten countries.
What is included
Lifetime access to all 41 lessons
Active instructor support in the Q&A section
A Udemy Certificate of Completion
Working material: five personality frameworks and where to take each, the market value model, the emotional intelligence components and three development zones, the competency set, the seven one-to-one formats, GROW, the career cube, the balance wheel, the Keirsey questionnaire and the development plan
No advice to speak louder, anywhere in it
Where to start
Think of the last meeting where you had the right answer and said nothing. Write down what would have had to be different — not about you, about the meeting. Enrol now and start today.