
Email Marketing is indisputably one of the most popular and effective channels of communication with customers. SALESmanago offers a variety of functionalities that allow you to automate and personalize your email campaigns.
We approach the sending of email messages in several, unique ways, ranging from mass mailings targeting the entire customer database with the same content personalized messages tailored according to custom audiences and segmentation of recipients, and cyclic/birthday messages, to dynamically generated content based on a contact's behavioral and transactional profile and purchasing preferences.
The wide range of possibilities in the personalization of email messages allows you to adapt offers and the content to best suit the interests of selected groups of recipients within a single campaign.
The timing of the sending itself plays an equally important role in the delivery of campaigns. Advanced Customer Data Platform systems allow you to adjust the sending of an email to the optimal time of delivery for each individual contact based on analysis of their daily activity. A suitable and engaging subject line also determines the likelihood of contacts opening the message. Artificial Intelligence solutions such as SALESmanago Email Subject AI Grader are increasingly useful in composing an effective message subject line to improve open rates.
The predominant function of an email marketing campaign is the generation of new sales in the online store, so the ability to track revenues generated by each campaign is also crucial.
In this chapter, you will learn not only good practices in preparing mailing campaigns but also how to avoid spam filters and poor email statistics.
In the following parts you will learn:
what you need to send your first email,
good practices in preparing emails,
how to prepare an email template quickly in Drag & Drop Email Designer,
how to use advanced HTML Email Creator,
what dynamic emails are,
how to use personalization details in unsubscribe page creator,
how to analyze the results of a mailing campaign.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
There are some requirements and measures to be taken before sending your first email campaign.
Focus on gaining the appropriate marketing consents and authenticating your domain reputation through adding SPF records and a DKIM key in preparation for your mailing. In addition to building brand reputation, these parameters help avoid spam filters.
Remember, the system recognizes contacts who have given consent to receive marketing content via email, this is also known as opt-in status.
Configure your email marketing account complete with an email address and sender information that will be displayed to your contacts.
In SALESmanago, you have the option to choose what name and email address are displayed when creating a sender account.
Once you have fulfilled all the above requirements, you are ready to create your first email.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
So how to create a successful email campaign? If you want to maximize your revenues and enhance your marketing strategy follow our 10 tips to being a leader in email marketing!
Create a base template for your email or use our free and accessible templates tailored by industry. A good template is well organized in layout and contains a header and footer so that it appears trustworthy to your customers and spam filters alike.
Remember, balance is key: graphic content is important for aesthetics, however, a good email will have a good ratio of graphics to text and include alternate attributes in case an image cannot be displayed.
Catch your contacts’ attention through personalization of the displayed sender name. Not only will this build your relationship with your customers but also affect email marketing statistics.
An appropriate sender name excludes special characters, emoticons, icons, and typical spam words.
Encourage your contacts to engage with your content by linking social media pages.
Give people a choice. Despite popular belief, giving contacts the option to change their preferences at any given time does not negatively affect subscription lists, so we encourage you to provide an easily accessible opt-out link.
Make your contacts feel special. Personalized emails reach a 29% higher Open Rate and 41% higher Click-Through Rate when compared to mass mailings. Tailor the content of your emails according to their interests and engagement with your products.
Use AI Email Subject Grader to evaluate the effectiveness of your subject line based on the reaction of contacts and their engagement with specific words or phrases.
Automatically determine the optimal time to send an email based on contact activity. SALESmanago allows you to choose the time of sending according to an hour and day of the week for monitored contacts.
Give your contacts the power to shape your campaigns. Perform A/B tests to evaluate the effectiveness of your email marketing strategies and analyze what content your customers would like to receive. Decide your group of recipients and filter contacts by tags, sales funnels, custom audiences, and mailing information
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
Learn the possibilities that Drag & Drop Designer gives you for the creation of beautiful, responsive, personalized email messages in a matter of minutes without having to understand HTML. You can use over 100 ready-made templates, or create your own layout using dynamic widgets which allow you to add new message elements and conditional content to text, graphics, buttons, products, etc.
Use the data of your contacts to personalize the content of the message and create different content variants depending on who the message is for.
Find out how to use the functionalities to their full potential to create the perfect email tailored to your brand, as well as how to optimize the effectiveness of your marketing campaigns by using elements, such as Gmail Markup, placed in the email subject line to redirect the user to the website without having to open the email itself.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
Managing the sending process using SALESmanago gives you many possibilities, such as:
determining the optimal delivery time for your email.
specifying your target audience and using a wide range of selectors to address contacts using common characteristics such as location, dynamic segments, and consent status, or through custom filtering and advanced addressing options based on assigned tags, sales funnel previous mailings, and pre-defined addresses.
discovering how to best select your recipient group and use additional settings such as placement holders, UTM tracking, and performance reports to explore the options of the email marketing world from within SALESmanago.
utilizing the data you generate on contacts to personalize email content or adjust the frequency of the mailing according to the expectation of the individual. In effect, recipients will receive emails that they expect and need.
avoiding keywords that are sifted through by antispam filters; avoiding suspicious email subjects that may be recognized as spam.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
Dynamic emails are created through personalized content based on each individual contact's online behavior, purchase history, and points of interest.
Using dynamic product frames you are able to use data derived from the product feed for predefined scenarios such as an abandoned cart or email after the visit as part of a welcoming or lead nurturing cycle.
By including dynamic elements in your email your customers receive an email with content such as product recommendations, offers, and even call-to-actions, modified according to their customer profile.
Main benefits of dynamic eCommerce solutions:
Improve marketing efficiency. Manually segmenting and targeting different sections of your email list with different messages can be incredibly time-consuming.
Improve engagement. When email content is tailored more to the recipient’s interests and online behaviour, they are more likely to engage as they receive relatable information and CTAs. You can provide custom pricing, discounts or recommendations as with an abandoned cart recovery method.
Improve conversions. You can recommend relevant products based on transactional tendencies.
Build brand loyalty. By sending relatable and personalized content to your recipient, you can become more reputable and trustworthy which in turn translates into higher sales and conversion rates.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
An unsubscribe link within your email campaign allows contacts to cancel their subscription or change their preferences when they don’t want to receive future emails or marketing information.
These links are important to protect your email deliverability and are also required by many spam laws around the world. If a user decides to opt-out, by clicking the opt-out link they will be automatically removed from the list of recipients and redirected to the SALESmanago unsubscribe page.
We offer the unique option to adjust the language of the opt-out page for each contact by identifying the browser language settings to create a more personalized and custom experience for your customers. Learn how to effectively prepare the unsubscribe page and analyze your customer feedback.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
Email performance encompasses most of the traditional metrics and reports giving you an indication of the effectiveness of your marketing strategies while signaling areas for improvement.
Email marketing is one of the most measurable marketing methods on the planet. With SALESmanago, you can check the details of your campaign’s deliverability, its open and click-through results, and other detailed information such as a map of clicks and main domain groups to better understand how your customers engage with your content.
Use the list of sent emails to evaluate the basic statistics of all your email campaigns and to easily access the analytics of each individual email campaign. Analyze the statistics for sent, scheduled, and test messages.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
Email marketing is one of the main forms of communication with customers for many companies.
55% of marketers see the highest ROI from all channels in email. This is possible thanks to continuously growing email optimization capabilities based on advanced analytical data delivered in an increasingly accessible way. Learn how to utilize the data from the new Email Marketing Dashboard in SALESmanago to increase your email deliverability and the effectiveness of your email campaigns.
The Email Marketing Dashboard presents detailed statistics of all your email campaigns. Based on the analytics of a contact's activity you can determine the best time to mail them.
Manage the deliverability of your campaigns to improve your OR and CTR statistics while measuring revenues and analyzing orders generated thanks to emails and newsletters sent by SALESmanago.
Use the database status analytics along with a full list of reasons for unsubscribing in order to better manage contacts and improve the quality of campaigns.
If you want to know more, please visit our website support.salesmanago.com or contact us via elearning@salesmanago.com
Lesson 3 introduces you to unique opportunities SALESmanago has to offer and how we have combined email marketing with marketing automation to reach customers with personalized content in real-time.
With the SALESmanago platform, you will get a much wider picture than just simple information on opened and clicked emails. After each mailing SALESmanago will start comprehensive tracking of the behavior of each contact on your website. Next, the system will inform you about each new visit and the specific interests of a particular contact from your database. We consolidate complete knowledge about each prospect, the history of email messages sent, opened, and clicked but above all, it compiles data concerning visits to your website and contact’s scoring, which enables you to precisely addressing your product offer to the most valuable prospects.
Key benefits:
Choose from hundreds of ready to use templates,
Send emails individually at the best time to open and click,
Always reach your customers with the highest IP reputation and deliverability,
Measure results with advanced analytics,
Save time by setting automatic email campaigns & autoresponders,
Create a single message that will display different variants of content for a defined list of customer segments,
Use the contact data to address your customers directly by their names and create an atmosphere of familiarity around your mailings,
Automatically clean your database out of bad email addresses.
What you’ll learn:
How to use the potential of Marketing Automation to make your Email Marketing smarter and more efficient,
How to create unique & responsive emails without IT assistance by using the Drag & Drop wizard,
How to reach and engage your contacts through segmentation,
How to personalize content and achieve optimal delivery time for each individual contact,
How to interpret email marketing analytics to improve your strategy.