Salesforce Service Cloud Consultant Cert Practice Tests
- 2 Practice Tests
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- Completion of SFDC Certified Service Cloud Consultant Assessment Set is REQUIRED
This is Day 2-7 of becoming a Salesforce Certified Service Cloud Consultant in 7-Days challenge.
Updated with Winter '20 questions, these practice tests offer the best group of questions to prepare you for the exam.
Practice exams will mimic the real exam and cover the following topics:
Industry Knowledge: 10%
Implementation Strategies: 15%
Service Cloud Solution Design: 16%
Knowledge Management: 9%
Interaction Channels: 10%
Case Management: 15%
Contact Center Analytics: 5%
Integration and Data Management: 5%
Service Console: 15%
NEXT: Make sure to take the Salesforce Certified Service Cloud Consultant Exam.
- Salesforce Consultants
- SFDC Consultants
- Salesforce Business Analysts
- SFDC Business Analysts