Salesforce OmniStudio Masterclass: Build ABCORP Industry 360

Name: Salesforce OmniStudio Masterclass: Build ABCORP Industry 360
Rating: 4.9 (13 reviews)

Master FlexCards, OmniScripts, Data Mappers, Integration Procedures, Business Rules, JSON, debugging, and architecture

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Created byabhijeet k

Last updated 8/2026

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What you'll learn

Salesforce Developers who want to master OmniStudio through a complete real-world implementation.
Salesforce Consultants looking to design and deliver Industry 360 solutions using OmniStudio.
Salesforce Architects who want to understand end-to-end OmniStudio solution architecture and best practices.
Salesforce Technical Leads responsible for designing scalable OmniStudio applications.
Salesforce professionals preparing for OmniStudio Developer and OmniStudio Consultant certification exams.
Experienced Salesforce professionals who want to transition from learning individual OmniStudio components to building complete enterprise solutions.
Anyone who wants hands-on experience with FlexCards, OmniScripts, Data Mappers, Integration Procedures, and JSON-driven application design

Course content

21 sections • 35 lectures • 17h 28m total length

Getting Started with OmniStudio : Build ABCORP Industry 360 Solution35:10
Understand why OmniStudio feels confusing, how its components connect, and how the ABCORP Industry 360 project turns business requirements, user journeys, JSON, data flow, component selection, and debugging into one practical end-to-end implementation.

OmniStudio Building Blocks, Configuration Mindset, and Certification54:47
Understand where FlexCards, OmniScripts, Data Mappers, Integration Procedures, Decision Matrices, Calculation Procedures, and JSON fit within the ABCORP solution. Learn how business requirements guide component selection, configuration design, data flow, debugging, and scenario-based decision-making.
Implementation Workshop: Create Your Salesforce OmniStudio Developer Environment4:15

ABCORP Solution Blueprint and Component Mapping44:19
Build the complete OmniStudio solution blueprint before implementation. Learn how business requirements map to FlexCards, OmniScripts, Data Mappers, Integration Procedures, Business Rules, and JSON while designing the end-to-end architecture, data flow, debugging strategy, and component responsibilities.
Implementation Workshop: Design the ABCORP Industry 360 Solution Blueprint11:38

Understand JSON before blaming FlexCard, OmniScript, Data Mapper, or Integration28:53
Learn the JSON foundation required for FlexCards, OmniScripts, Data Mappers, and Integration Procedures. Understand objects, arrays, node paths, data types, input-output JSON, null handling, common mistakes, and the complete ABCORP Customer 360 data flow.
Implementation Workshop: Build the ABCORP Customer 360 JSON Foundation10:06

From Account record to real Customer 360 visibility using FlexCard, Integration42:53
Build a Customer 360 FlexCard that displays account details, primary contact, open cases, support plan, renewal risk, and contextual actions. Learn data source mapping, JSON node paths, conditional display, action configuration, preview, activation, and debugging.
Implementation Workshop: Build the ABCORP Customer 360 FlexCard29:52

Make FlexCards production-ready with child cards, flyouts, states, actions, data37:45
Design production-ready FlexCards using parent-child cards, flyouts, states, repeated data, actions, visibility rules, multiple data sources, Experience Cloud considerations, versioning, migration, performance, and deployment best practices.
Implementation Workshop: Enhance the ABCORP Customer360 Experience with FlexCard32:41

Save OmniStudio JSON into Salesforce records cleanly using Data mapper22:00
Learn how to create Salesforce Case records using Data Mapper Load. Configure input JSON, target objects, required fields, lookup mappings, field mappings, preview testing, create-versus-update logic, permissions, and structured debugging for failed record saves.
Implementation Workshop: Create the ABCORP Service Request Case9:10

Requirements

Basic understanding of Salesforce navigation and core CRM concepts.
Familiarity with standard Salesforce objects such as Accounts, Contacts, and Cases.
No prior OmniStudio experience is required—we build every component step by step from scratch.

Description

Build a complete, real-world Salesforce OmniStudio solution instead of learning components through isolated demonstrations.

In this course, you will design and implement the ABCORP Industry 360 solution from business requirements to final architecture. You will learn how FlexCards, OmniScripts, Data Mappers, Integration Procedures, Decision Matrices, Calculation Procedures, and JSON work together to deliver guided and scalable digital experiences.

You will begin by understanding the ABCORP business scenario, users, service processes, data requirements, and solution blueprint. You will then build the complete implementation step by step, including a Customer 360 FlexCard, Salesforce data retrieval, Case creation, JSON transformation, reusable backend services, and an intelligent Service Request journey.

The course focuses on practical implementation, data flow, component selection, debugging, performance, reusability, and enterprise design decisions. You will not only learn how to configure OmniStudio components, but also how to decide which component should be used, how data moves between components, and how to troubleshoot issues systematically.

The final section includes the ABCORP Industry 360 Implementation Marathon, where you will connect all major components into one complete end-to-end solution.

By the end of the course, you will be able to design, build, debug, and explain a complete OmniStudio implementation with the confidence required for real projects, certification scenarios, and technical interviews.

Who this course is for:

Salesforce Developers who want to master OmniStudio through hands-on, real-world projects.
Salesforce Consultants designing customer-centric digital experiences using OmniStudio.
Salesforce professionals preparing for OmniStudio Developer or OmniStudio Consultant certification.
Salesforce professionals transitioning into Industries Cloud and OmniStudio implementation projects.

Salesforce OmniStudio Masterclass: Build ABCORP Industry 360

What you'll learn

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Course content

OmniStudio Confusion to Clarity1 lecture • 35min

ABCORP Business Scenario and Industry 360 Requirements1 lecture • 22min

OmniStudio Building Blocks and Configuration Mindset2 lectures • 59min

ABCORP Solution Blueprint and Component Mapping2 lectures • 56min

JSON Foundation for OmniStudio2 lectures • 39min

Build the ABCORP Customer 360 FlexCard2 lectures • 1hr 13min

Advanced FlexCard Patterns for Real Projects2 lectures • 1hr 10min

Build the ABCORP Customer 360 Data Mapper Extract2 lectures • 52min

Data Mapper Load for ABCORP Service Request2 lectures • 31min

Data Mapper Transform for Clean JSON Design2 lectures • 39min

Requirements

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