Practice Tests updated based on SPRING '21 Release
These exams are designed to give you an idea of what to expect in the actual certification test.
The Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include:
Design Sales and Marketing solutions to meet business requirements.
Design applications and interfaces that maximize user productivity.
Manage data and design analytics to track key Sales Cloud metrics.
A Salesforce Certified Sales Cloud Consultant designs and deploys solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions that optimize the Sales Cloud functionality and can lead the implementation of these solutions within a customer organization. The consultant has both industry experience and expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customer scenarios.
The Salesforce Certified Sales Cloud Consultants is interested in demonstrating their expertise as a cloud computing implementation consultant, with a specialty in Salesforce automation. The Salesforce Certified Sales Cloud Consultant has 2 to 5 years of experience as a senior business analyst and has developed the skills outlined below:
Structured skill set for the consulting practice
Experience with the full project lifecycle of Sales Cloud implementations
Strong analytical and problem-solving skills
Deep knowledge of Sales Cloud features
Solid understanding of Internet technologies and cloud computing
Solid understanding of data management and database concepts
Familiarity with the software development lifecycle
Experience scoping projects
Design and implement successful solutions
Anticipate and mitigate risk
Meet and manage customer expectations
Increase customer confidence
Consistently deliver effective business solutions
Manage solution delivery and any issues that arise
Build solutions that are scalable and maintainable
Set up change management practices to ensure long-term solution success
Troubleshoot and resolve issues
Prioritize and escalate customer issues
A candidate for this exam will likely need assistance to:
Install AppExchange applications.
Perform advanced data management tasks, including migration and archiving.
Architect an integration solution.
Implement territory management.
Implement the Salesforce mobile app.
A candidate for this exam is not expected to know or do the following:
Design and develop a standalone custom application on the Customer 360 platform.
Build integrations using the Salesforce mobile app API.
Architect, design, and deploy a complex (e.g., multi-business unit, large enterprise, business-to-consumer) implementation.
Implement any application not listed in the core objectives.
Customize or enhance an AppExchange application.
Please use these exams to supplement your Salesforce Certification Study! Always check out relevant trail on Trailhead to increase your chances to ace the certification test.