


About the Salesforce Certified Field Service Lightning Consultant Exam
Learn more about the Salesforce Field Service Consultant exam below.
Exam Details:
60 multiple-choice/multiple-select questions.
Time Limit: 105 minutes (including time for unscored questions)
Passing Score: 63%
Registration Fee: USD 200, plus applicable taxes based on local law
Retake Fee: USD 100, plus applicable taxes as required by local law
Delivery Options: Proctored exam, available either onsite at a testing center or remotely in an online testing environment
References: No reference materials (hard-copy or online) are permitted during the exam
Prerequisites: Salesforce Administrator and Salesforce Service Cloud Consultant credentials
Exam Outline
The Salesforce Field Service Consultant exam evaluates a candidate's expertise in the following areas. Candidates should have hands-on experience implementing Salesforce Service Cloud and Field Service solutions and demonstrate proficiency in applying the related features and functions.
Managing Resources: 16%
Managing Work Orders: 23%
Managing Scheduling and Optimization: 28%
Configuring Mobility: 10%
Managing Inventory: 8%
Managing Assets: 5%
Configuring Maintenance Plans: 5%
Permissions and Sharing: 5%
The exam is designed to validate your practical knowledge and experience with Salesforce Field Service Lightning, focusing on real-world scenarios. By passing the exam, you'll showcase your ability to configure, manage, and optimize field service processes using Salesforce tools, helping you advance your career in Salesforce consulting.