
Short introduction and bio.
Quick review of the study guide highlighting some of the key areas.
Exploring some examples of Salesforce communities to give you an idea of what can be done with the Community Cloud.
Going through the steps to get your free Salesforce Developer org.
Various settings and configuration options you need to consider before building a Salesforce community.
Exploring the preliminary steps before actually building a Salesforce community.
Domain requirements and recommendations.
Covering available templates from Salesforce and comparing Lightning and Visualforce templates.
Creating the draft community using out of the box templates.
Review of all the Workspaces focusing on some of the details we will be exploring later.
An in-depth look at various Salesforce Community licenses types and some of their limitations or extra features.
Salesforce record access based on the type of licence, sharing, roles or extra functionality like Super User.
Creating and users from contact records. Also, flagging accounts as Partner Accounts to enable us to convert a contact into a Partner user.
Exploring Salesforce Community settings in Setup focusing on Roles as well.
Step by step instructions on how to enable and assign the Super User permission/role to your community users.
Step by step instructions on how to enable and assign the Delegate Administrator permission to your community users.
Assigning the default community to your users in a multi-community org.
Deep dive into themes, branding, and the Builder Workspace.
Modifying the Navigation Menu to add Salesforce objects to it.
Adding extra menus, building brand new standard and object pages.
Creating and adding topics for easier navigation.
Configuring Knowledge and sharing options.
Leveraging Featured Topics to surface content your users.
Article settings.
Leveraging Recommendations to surface important content to your users.
Adding and modifying standard components to your page.
Cleaning up the user interface a bit and adding more components to the page.
Adding a dashboard to a page.
Steps to Publish and Activate a community.
Adding members to your community.
Exploring various settings in the Administration Workspace.
Making the community public.
Managing the Guest User profile.
Looking at how internal users can log into a community.
Modifying the Login Page.
Step by step instructions on how to configure single sign-on using social sign-on with Facebook.
Overview of how Person Accounts can be enabled in your org and how it impacts communities.
Creating a page variation to be used with Audiences. Quick look at flows.
Setting up audiences and targetting specific audiences.
An in-depth step by step lecture on how to use CMS Connect and how to source content from a WordPress site.
Introducing the Salesforce Experience (aka Community) Cloud Complete Guide
An All-Inclusive Handbook for Building A Salesforce Community and to help you pass your Certification Exam!
Do you want to build a Salesforce community? First thing’s first; you need to pass the exam. But with so much disjointed information out there, how are you supposed to make sense of it all? Even if you do manage to pass the test, what about turning your knowledge into real-world practice?
You need the Salesforce Experience (aka Community) Cloud Complete Guide. All you need to build a Salesforce Community and help pass your Salesforce Community Cloud certification exam!
We built this course from scratch to cut through the chaos with all you need to know in one place. We’ve put all the pieces together on your behalf, so you can focus on getting experience, nurturing your skills, and expanding your knowledge on the Salesforce Experience Cloud, the newly rebranded Salesforce Community Cloud.
What Will You Learn?
Experiment with the Experience Builder, from modifying templates to creating new pages, page variations, audiences, adding and removing components, linking to standard and custom objects, using custom navigation and branding, articles and knowledge, and beyond
Enable, create, configure, and manage memberships
Employ architecture design options, using CMS Connect, Lightning, and Visualforce
Showcase your understanding of community infrastructures and different deployment types
Put different Experience workspaces into practice, building pages, configuring dashboards, reputation, recommendations, moderation, insights, topics, and more
Differentiate between different license types and their capabilities
Choose and implement relevant security models depending on the use case
Understand and utilize key best practices for adoption and engagement
Setup and configure Knowledge
Employ build options
Deploy communities
Why This Course?
As a seasoned consultant with 10+ years of experience in the Salesforce ecosystem and multiple certifications, I know what it takes to pass the Salesforce Experience Cloud certification exam.
A lot of hard work has gone into creating this course that will simplify your learning experience and empower you to study at your own pace. The course includes real-life examples from my own experiences to highlight some of the challenges that can come with rolling out a community.
Do not delay another day. Enroll in the course today and start creating Salesforce communities with confidence. You will certainly walk away with more information than you would find anywhere else under one roof when it comes to the Salesforce Community Cloud Certification Exam!
ENROLL TODAY!