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Salesforce Certified Experience Cloud Consultant
2 students

Salesforce Certified Experience Cloud Consultant

Learn how to build and use Sites and Portals in Salesforce
Created byMarkus Roppelt
Last updated 4/2025
English

What you'll learn

  • Enable Digital Experiences
  • Identify the right template for a given use case
  • Select the correct external user license
  • Apply branding and design pages inside Experience Builder
  • Personalize the Experience for different audiences
  • Assign Knowledge Articles to Topics (including via Data Category)
  • Set the right User Visibility for a given use case
  • Understand declarative sharing options
  • Create and provision external users
  • Set up external accounts and external account relationship
  • Incorporate Salesforce CMS (Content Management System) content into an Experience
  • Set up reputation levels and gamification
  • Analyze usage (page views, etc.)
  • Make reports and dashboards accessible in Experience
  • Configure Experience Builder components
  • Configure Workspaces
  • Understand migration of Experiences between environments
  • Understanding the out of the box capabilities and limitations and when to customize

Course content

3 sections • 11 lectures • 1h 35m total length

  • Introduction0:05

Requirements

  • Understand the Basics of the Salesforce Ecosystem on Administrator or Sales Cloud Consultant Level

Description

Are you ready to master one of the most powerful tools Salesforce has to offer for building connected digital experiences? Our Salesforce Experience Cloud Course is designed to equip you with the essential skills and in-depth knowledge needed to design, configure, and manage branded digital experiences such as customer portals, partner communities, and support sites. Whether you're a beginner exploring Experience Cloud for the first time or a seasoned admin looking to expand your capabilities, this course offers a step-by-step guide to becoming a Salesforce Experience Cloud expert.

With over a decade of experience in Salesforce consulting and training, we've structured this course to ensure a smooth, practical, and engaging learning journey. You'll gain access to our expert-led video content, covering everything from site creation and user access to content management, branding, and personalization. With our course model, you’ll have the flexibility to learn at your own pace and revisit key lessons as your career progresses.

To help reinforce your learning, we’ve included 20 practice exam questions to test your knowledge and build your confidence before pursuing official certification. By the end of this course, you'll be able to create seamless and impactful experiences that engage customers, partners, and employees alike.

Don’t wait—invest in your future today with our Salesforce Experience Cloud Course and take the next step in your Salesforce journey!

Who this course is for:

  • Advanced Salesforce enthusiastics

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