
* Last Updated 11th June 2026 *
REVISED FOR LATEST DATA CLOUD CERTIFICATION & SALESFORCE RELEASE
Looking to expand your knowledge and skills in the field of Data 360 (Data Cloud)? then this online course on Salesforce "Certified Data 360 Consultant (Data Cloud) " is perfect for you. Whether you're a consultant, marketer, admin or developer, this course is designed to give you a comprehensive introduction and best practices of this application.
At the heart of this mega course is an experienced and knowledgeable instructor, a Salesforce MVP Hall of Fame member with more than 25 Salesforce certifications and over a decade of experience in Salesforce technology across clouds. With her deep understanding of the technology landscape, and coming from communications background, she will guide you through a step-by-step walkthrough of key concepts and features, ensuring that you have a solid foundation to build on.
Get over 3 hours of crafted learning! One of the best things about this course is that it is designed for anyone, regardless of their programming experience. You don't need to be a tech expert to take advantage of the Data 360 (Data Cloud) application and more – this course will show you how to use these powerful tools and concepts. (It is worth noting that the Salesforce Data 360 Consultant (Data Cloud) is not an entry-level certification)
Throughout the course, you will learn a range of major topics, including (but not limited to!):
Solution Overview 18%
Data Cloud’s function, key terminology, business value, and it's foundational role in generative and predictive AI
Administration & Setup 12%
Permission sets and provisioning
Data Ingestion & Modeling 20%
Processes and considerations for data ingestion from different sources, Customer 360 model, further extension...
Identity Resolution 14%
Unification of profiles, match rules, sets, reconciliation rules & more!
Segmentation & Insights 18%
Step-by-step process of how to create segments, insights and best practices (including predictive and generative AI tooling capabilities)
Act on Data 18%
Activations, Data Actions, Troubleshoot...
Test Your Skills
A custom mock test exam from me to you (over 30 questions and keep adding!)
By the end of this course, you'll know how and when to apply these core key concepts when working with Data Cloud. There will be plenty of demos, and even better, plenty of homework too.
I've tried to make this mega-course as concise as possible, given the complexity of the Data Cloud product. Do please use Salesforce documentation and/or the Data 360 (Data Cloud) trailmix to dive into greater detail.
Don't let fear hold you back – sign up for our Data 360 (Data Cloud) course today and start your journey towards becoming a pro!