Salesforce Certified CPQ Administrator Exam Preperation

About the Salesforce Certified CPQ Administrator Credential

The Salesforce Certified CPQ Administrator credential highlights your ability to configure and manage Salesforce CPQ to deliver accurate, efficient quotes. It’s ideal for Salesforce professionals—whether customers, partners, or employees—who want to showcase their skills in product configuration, pricing, and approvals that drive smooth sales operations.

What You’ll Prove by Earning This Certification

• Configure product bundles, pricing strategies, and discount rules to support complex sales processes

• Build and customize quote templates for polished, error-free proposals

• Manage renewals and amendments to maintain customer relationships

• Troubleshoot and resolve common CPQ issues to keep quoting running efficiently

Who Should Pursue This Credential?

This certification is for professionals who:

• Have practical experience using Salesforce CPQ and its terminology

• Can troubleshoot everyday configuration and data issues

• Typically have around one year of CPQ administration experience

Core skills include:

• Setting up product bundles, product rules, and pricing models

• Designing dynamic quote templates with flexible layouts and content

• Handling renewals, amendments, and approval workflows

• Configuring products, price books, user permissions, and page layouts

• Understanding CPQ’s data model, summary variables, and package-level settings

Common Job Roles

This certification is valuable for:

• Salesforce Administrators and Sales Operations Specialists

• Implementation Consultants and IT Professionals

• Pricing Managers and Product Managers

• Technical Architects and Service Managers

Exam Snapshot

• Format: 60 multiple-choice questions (plus up to 5 unscored questions)

• Time: 105 minutes

• Passing Score: 65%

• Registration Fee: $200 (plus applicable taxes)

• Retake Fee: $100 (plus applicable taxes)

• Delivery: Online proctored exam or onsite testing center

• Version: Based on Salesforce Summer '24 Release

• Prerequisite: No formal prerequisite (Salesforce CPQ experience recommended)

Note: Some unscored questions may appear on the exam for research purposes but do not affect your score.

Exam Outline

The Salesforce Certified CPQ Administrator exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience with CPQ and can demonstrate the knowledge and expertise in each of the areas below.

CPQ Platform: 23%

• Design, configure, and troubleshoot Price Rules using lookup objects and formula fields to meet business requirements.

• Apply understanding of quote calculation sequence and Quote Line pricing fields to meet pricing and business requirements.

• Utilize out-of-the-box and custom permissions, record types, field sets, and page layouts to ensure users can fulfill their job requirements.

• Given a business process, demonstrate knowledge of CPQ data flow (for example, twin fields) across CPQ objects.

• Demonstrate knowledge about the CPQ object data model as it relates to data migration.

• Set up CPQ for localization and multi-currency for international customers and users.

• Given a scenario, determine the necessary CPQ package-level settings.

• Determine how the CPQ managed package fits within a Salesforce org.

Bundle Configurations: 17%

• Given a scenario, set up a bundle structure to meet business requirements.

• Given a scenario, set up Product Rules to meet business requirements.

Pricing: 16%

• Given a scenario, identify the appropriate pricing strategy (Discount Schedules, Block Prices, Contracted Prices, subscription pricing, percent-of-total).

• Given a scenario, determine expected pricing outcomes.

Quote Templates: 7%

• Given a scenario, set up a Quote Template to meet business requirements.

Product Selection: 7%

• Given a scenario, use Search Filters, field sets, and Custom Actions to enable product selection and configuration.

Orders, Contracts, Amendments, and Renewals: 15%

• Demonstrate understanding of the data required to generate Orders and Contracts.

• Demonstrate understanding of how to generate renewal and amendment Quotes to meet business requirements.

• Given a scenario, recommend when to use Orders, Contracts, Subscriptions, and Assets to meet business requirements.

Products: 11%

• Demonstrate how to set up Products, Price Books, and Price Book Entries.

• Demonstrate how product catalog setup impacts overall CPQ data flow.

Approvals: 4%

• Select and set up native or Advanced Approvals to meet business requirements.