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67 students
Salesforce Certified Platform Foundations Exam Prep
NEW COURSE + Fully Updated | Latest Questions for the Salesforce Platform Foundations to Pass on Your First Try
Created byForceWise Environment™
Last updated 5/2026
English
What you'll learn
- Review Salesforce platform basics, CRM concepts, cloud products, business value, and customer success topics.
- Practice navigation, records, objects, fields, relationships, apps, tabs, and data management concepts.
- Apply security basics for users, profiles, permission sets, roles, sharing, and access settings.
- Prepare for reports, dashboards, automation, AI basics, collaboration, and platform feature questions.
Explore related topics
Included in This Course
480 questions
Description
About the Salesforce Certified Platform Foundations Exam (ForceWise Course Overview)
The Salesforce Certified Platform Foundations Exam is intended for individuals who are new to Salesforce and want to develop a clear understanding of how the Salesforce Customer 360 Platform supports business operations. This course by ForceWise helps learners explore the core capabilities of Salesforce while building practical skills that align with real-world use cases.
This course is especially valuable for those interested in gaining hands-on experience and considering a future role in the Salesforce ecosystem. Whether you're aiming for your first certification or simply want to understand how Salesforce helps connect departments and manage customer data, this course provides a strong starting point. A basic familiarity with Salesforce as a user or learner is helpful, along with an interest in functionality such as reporting, user access, security, customization, and data management.
Who Should Take This Course
The Salesforce Certified Platform Foundations course from ForceWise is suitable for:
New users with up to six months of Salesforce experience
Individuals looking to validate their understanding of Salesforce fundamentals
Learners who can navigate the Salesforce interface and want to build foundational skills
Anyone interested in exploring how CRM tools address business challenges through data integration and automation
This course focuses on:
Understanding how a CRM platform connects departments and customer information
Common business problems Salesforce Customer 360 helps solve
Key Salesforce terminology and platform components
Core features such as requirement gathering, security, sharing settings, reporting, customization, and data management
About This Guide
This guide was created to help you determine if you’re ready to pass the Salesforce Certified Platform Foundations Exam. It outlines the exam structure, key topics, and study recommendations. To improve your chances of success, Salesforce recommends combining course learning, practical experience, and independent study.
Exam Details
Format: 40 multiple-choice questions + up to 5 non-scored questions
Duration: 70 minutes
Passing Score: 62%
Exam Version: Based on the Winter '25 release
Registration Fee: $75 USD (plus applicable taxes)
Retake Fee: Free
Delivery Options: Available at testing centers or online with remote proctoring
Reference Materials: Not allowed during the exam
Prerequisites: None
After completing the exam, you’ll have the chance to provide feedback on the questions through a brief post-exam survey. Your input helps Salesforce continue to improve the certification experience.
Who this course is for:
- This course is intended for individuals who are new to Salesforce and want to build a strong foundation in how the platform works. It is suitable for students, professionals exploring career opportunities in the Salesforce ecosystem, and anyone interested in understanding the core features of Salesforce. Whether you're planning to pursue certification or simply want to learn how Salesforce supports business processes, this course provides a starting point for gaining practical, entry-level knowledge.