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Salesforce Certified AI Specialist Questions

Salesforce Certified AI Specialist Questions

Updated – Pass the Salesforce Certified AI Specialist Exam with help from an expert in the field
Last updated 2/2026
English

What you'll learn

  • Understand AI principles and their applications within Salesforce.
  • Implement AI-driven automation to improve business processes.
  • Apply responsible AI practices and ethical considerations.
  • Optimize Salesforce AI tools for predictive insights and decision-making.

Included in This Course

520 questions
  • Salesforce Certified AI Specialist Exam Simulator #1 - Study Mode120 questions
  • Salesforce Certified AI Specialist Exam Simulator #2 - Study Mode120 questions
  • Salesforce Certified AI Specialist Exam Simulator #3 - Study Mode60 questions
  • Salesforce Certified AI Specialist Exam Simulator #4 - Study Mode60 questions
  • Salesforce Certified AI Specialist Exam Simulator #5 - Study Mode60 questions
  • Salesforce Certified AI Specialist Exam Simulator #6 - Study Mode100 questions

Description

Salesforce Certified AI Specialist Course by NextGen LabWorks

Welcome to the Salesforce Certified AI Specialist Practice Exam Course, brought to you by NextGen LabWorks! This course is designed for professionals who want to effectively apply generative AI within Salesforce, focusing on Einstein AI solutions, automation, and AI-powered CRM enhancements.

This certification is intended for Salesforce Administrators, Developers, and Architects looking to implement and customize AI-driven tools like Copilot Builder, Prompt Builder, and Model Builder to improve business processes.

What You Will Learn

Einstein Trust Layer (15%)

  • Understand security, privacy, and grounding features of the Einstein Trust Layer.

  • Implement and manage AI security controls within Salesforce.

Generative AI in CRM Applications (17%)

  • Identify the correct Einstein AI features for Sales and Service use cases.

  • Apply AI-driven automation to improve customer interactions and business processes.

Prompt Builder (37%)

  • Learn when and how to use Prompt Builder for AI-driven workflows.

  • Define user roles, prompt execution processes, and grounding techniques.

  • Configure and activate custom prompt templates for business scenarios.

Einstein Copilot (23%)

  • Understand how LLMs power Einstein Copilot for task automation.

  • Leverage standard and custom copilot actions to enhance productivity.

  • Monitor and manage Copilot adoption and performance.

Model Builder (8%)

  • Identify the right use cases for Model Builder in Salesforce AI applications.

  • Configure standard, custom, and Bring Your Own Large Language Model (BYOLLM) generative models.

Who Should Take This Course?

This course is designed for professionals interested in Salesforce AI solutions and generative AI automation. It is best suited for:

  • Salesforce Administrators & Developers – Implementing AI-powered features and automation.

  • Data Analysts & IT Professionals – Using AI to enhance CRM processes and predictive analytics.

  • Business Leaders & Consultants – Exploring AI-driven customer engagement strategies.

  • Salesforce Certification Candidates – Preparing for the Salesforce Certified AI Specialist exam.

Exam Details

  • Questions: 60 multiple-choice questions.

  • Duration: 105 minutes.

  • Passing Score: TBD%.

  • Exam Fee: $200 plus applicable taxes.

  • Retake Fee: $100 plus applicable taxes.

  • Delivery: Proctored onsite or online.

  • Prerequisites: No prior certification required.

Why Enroll in This Course?

  • Real Exam Simulation – Practice exams structured like the actual certification test.

  • Hands-on Learning – Learn how to apply AI-driven automation in Salesforce.

  • Beginner-Friendly Approach – Suitable for professionals new to AI concepts.

  • Expert-Led Training – Gain insights from Salesforce AI specialists with real-world experience.

Get Certified with NextGen LabWorks!

By enrolling in this course, you’ll develop the skills, confidence, and hands-on knowledge needed to successfully pass the Salesforce Certified AI Specialist exam. Whether you're integrating AI tools, automating CRM tasks, or enhancing customer experiences, this course ensures you're well-prepared to apply AI effectively in Salesforce.

Start your AI journey today and take the next step in Salesforce innovation!

Who this course is for:

  • Salesforce Administrators and Developers – Professionals integrating AI-driven automation and insights into Salesforce workflows. Business Analysts and Consultants – Those looking to apply AI in CRM, sales, service, and marketing to optimize business processes. IT and Data Professionals – Individuals exploring AI-powered decision-making and data-driven solutions within Salesforce. Marketing and Customer Experience Specialists – Professionals using AI for personalization, automation, and predictive analytics. Salesforce Professionals Preparing for Certification – Candidates aiming to pass the Salesforce Certified AI Specialist exam and apply AI knowledge in real-world scenarios.