Course Overview

This course is expertly designed to equip you with the skills and confidence needed to excel in the Salesforce AI Associate certification exam. It provides a series of practice tests meticulously crafted to mirror the format, content, and level of difficulty you can expect in the actual exam. By enrolling in this course, you'll assess your proficiency, identify areas for improvement, and ultimately be well-prepared for success.

About the Salesforce Certified AI Associate Exam

Read on for details about the Salesforce Certified AI Associate exam.

• Content: 40 multiple-choice questions

• Time allotted to complete the exam: 70 minutes

• Passing score: 65%

• Registration fee: USD 75 plus applicable taxes as required per local law

• Retake fee: Free

• Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.

• References: No hard-copy or online materials may be referenced during the exam.

• Prerequisite: None

Exam Outline

The Salesforce Certified AI Associate exam measures a candidate’s knowledge and skills related to the following objectives.

AI Fundamentals: 17%

• Explain the basic principles and applications of AI within Salesforce.

• Differentiate between the types of AI and their capabilities.

AI Capabilities in CRM: 8%

• Identify CRM AI capabilities.

• Describe the benefits of AI as they apply to CRM.

Ethical Considerations of AI: 39%

• Describe the ethical challenges of AI (e.g., human bias in machine learning, lack of transparency, etc.).

• Apply Salesforce's Trusted AI Principles to given scenarios.

Data for AI: 36%

• Describe the importance of data quality.

• Describe the elements/components of data quality.

I keep this course up to date with the most recent Salesforce releases and offer a 30-day, no-questions-asked money-back guarantee!