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Salesforce Certified Administrator — Revision Guide
Highest Rated
Rating: 4.6 out of 5(16 ratings)
91 students

Salesforce Certified Administrator — Revision Guide

Gain the confidence and proficiency to take up the Salesforce Certified Administrator exam
Highest Rated
Created byPackt Publishing
Last updated 11/2019
English

What you'll learn

  • This course will help you to prepare for – and succeed at – your Salesforce Administrator Certification Exam
  • Topics will follow the outline in the Salesforce Administrator Certification Guide
  • Throughout the course, we will include real-life scenarios to improve your understanding and learning

Course content

13 sections • 78 lectures • 8h 32m total length

  • The Course Overview5:28

    This video will give you an overview about the course.

  • Exploring the Different Salesforce Clouds4:31

    Overview of all the Salesforce Clouds and what they do.

       •  Explore the 4 Clouds for the Admin exam

       •  Learn about the Clouds that are available

  • Salesforce Editions2:12

    This video gives a brief introduction into the different editions, which are necessary to understand its licensing.

       •  Analyze the need for these editions

       •  Learn about the different editions, in general

  • Set Up Your Trailhead Account5:03

    This video explains why and how to use Trailhead, and how to set up an account.

       •  Briefly explain what Trailhead is

       •  Set up an account

       •  Briefly explore Trailhead

Requirements

  • This is a handy certification guide for those studying and preparing to take the Salesforce Certified Administrator exam. This course also includes vital tips and information to support those wishing to enhance their skills in administering Salesforce within their organization.

Description

Salesforce is a fast-growing business solution suite, constantly improving and adding new functionality to its features. This course will serve as a key guide to help you in your certification journey by covering all the topics to help you update your skills and acquire in-depth knowledge of the Salesforce platform.

This course will enable you to sharpen your problem-solving skills and strengthen your knowledge of key topics in a practical way and is ideal for administrators at all levels (new and experienced). Every section will cover a module/topic which will be part of the certification. You will also review some example/mock questions that are highly likely to be asked in the certification exam. After covering basics such navigating the Salesforce environment and application and getting your organization ready for users, you will start by setting up and managing user types and profiles. You will cover data and security and also move on to maintaining and customizing Sales Cloud and Service Cloud apps. You will learn how to build reports and dashboards to maximize the look and feel of the application and to enhance user experience. You will set up workflows for automation and manage the support process. You will also look at the configuration, data management, data analytics, and mobile administration. You will cover techniques to enhance your system management efficiently.

By the end of this comprehensive course, you will be confident and proficient in your skills and will be all set to take up and succeed at your Salesforce Certified Administrator exam.

About the Author

Connie Hazendonk is Salesforce Trainer with more than 5 years’ experience in it. Salesforce is a fast-growing business, constantly improving and adding new functionality to its platforms. As a Salesforce Admin, you will most likely take your first steps into this dynamic world. She has made this transition herself several years ago, coming from a data analytical background.

Since working with Salesforce, she has become a Certified Admin and Certified Trainer and has worked and travelled around the world, supporting international businesses across various industries. She uses her experience to create and deliver training courses for their end users. She has found this certification to give you a solid foundation for you to come back on a day-to-day basis.

Who this course is for:

  • This course is targeted at both new and experienced administrators, and at Salesforce professionals who want to upgrade their skills and move to the next career step with the help of Salesforce Certified Administrator certification.

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