Salesforce Business Analyst Practice Test

Examinees’ expertise and knowledge in the key segments will be assessed. The ideal candidate will have previous experience as a Salesforce Business Analyst and be able to attest to the usefulness of the following capabilities and features.

• Market Research for Discovering Customer: 17%

• Participation of Key Stakeholders: 24%

• The Art of Mapping Business Procedures: 16%

• Prerequisites: 17%

• User Stories: 18%

• User Acceptance: 8%

Here are the skills most often sought after in a Salesforce Business Analyst role. You probably already possess some of these essential skills, but Trailhead can help you learn the rest.

• Communication

• Project Management

• Organization

• Writing

• Detail-oriented

• Problem Solving

The Salesforce Business Analyst practice test will take you to a different level. Ensure that there is enough time allotted for each Business Analyst test. That might be your primary resource for learning all you need to know to pass the actual Business Analyst test.

The best study guide for the Business Analyst certification is the Trailhead.

Here are the soft skills a BA should have:

• Needs analysis

• Eliciting requirements

• Business case definition

• Requirements writing

• Requirements review

• Flow and process diagramming

• Wireframing

• Business data analytics

• Problem solving

A BA should also have at least a basic understanding of these Salesforce technical skills:

• AppExchange

• Automation

• Collaboration

• Data management

• Reports and dashboards

• CRM

• Platform

• Sales and marketing