Salesforce Business Analyst Certification

Salesforce Business Analyst Certification

The Salesforce Business Analyst credential is designed for individuals who have 2 years of Business Analyst experience, including demonstrated success in owning and delivering business process improvements, and 2 years of Salesforce Platform experience.

his exam covers these key topics, each making up a specific percentage of the exam.

• Customer Discovery: 17%

• Collaboration with Stakeholders: 24%

• Business Process Mapping: 16%

• Requirements: 17%

• User Stories: 18%

• User Acceptance: 8%

The Salesforce Certified Business Analyst exam is designed for Business Analysts with Salesforce experience. The successful candidate understands business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions that drive business improvements.

Preparing for the Exam

Preparing for the Salesforce Business Analyst exam takes time! This module takes you through preparing for the exam. This module contains real-world questions, interactive flashcards, resource links, and key study topic areas.

Recommended Experience

• 2 years of Business Analyst experience, including demonstrated success in owning and delivering business process improvements

• 2 years of Salesforce Platform experience

Exam Logistics and Policies

Curious about the logistics of the exam? Here are some quick facts for you.

Recommended Experience:

. 2 years of Business Analyst experience, including demonstrated success owning and delivering business process improvements

. 2 years of Salesforce Platform experience

Number of Questions:  60 + 5 non-scored items

Passing Score: 72%

Cost: $200

Prerequisite: Salesforce Certified Administrator credential