
Explore the Salesforce associate certification readiness, including how the CRM connects departments and customer data, key platform terms, and foundational functions like requirements gathering, reporting, security, sharing, customization, and data management.
Sign up for Trailhead, Salesforce's free learning platform, via email or sign-in options, then explore credentials and certifications pages for the Salesforce associate exam, prep resources, and scheduling (cost $75).
Explore what Salesforce is—a cloud-based customer relationship management platform that unifies customer data, supports declarative customization, and offers six major clouds plus app extensions via AppExchange for scalable business processes.
Connect and centralize customer data across marketing, sales, and service with Salesforce Customer 360's interconnected clouds, creating a single source of truth for cross-department engagement.
Explore Trailhead, Salesforce's free gamified learning portal with hands-on playgrounds, badges, and certifications. Navigate the Trailhead interface—Trailblazer profile, learn, credentials, community ohana, and the Trailhead Go app.
Discover Salesforce career paths on Trailhead, including administrator, developer, architect, business analyst, and consultant roles. Explore how the Salesforce ecosystem is growing, with millions of jobs and strong income potential.
Explore the front end of Salesforce Lightning Experience, navigate apps, objects, and records, using list views, related records, and global actions to customize the user experience.
Explore Salesforce back-end customization through the setup cog, quick find, Object Manager, and Lightning App Builder to tailor objects, fields, layouts, and pages for desktop and mobile.
Explore the Salesforce AppExchange to install apps and Bolt Solutions for communities that extend functionality, then use Salesforce Help and Trust for assistance, training, and real-time system status.
Explore how Salesforce's data model connects standard and custom objects—accounts, contacts, leads, opportunities, and cases—using schema builder, object manager, field types, page layouts, record types, and data security.
Explore the Salesforce data security framework from organization to field level, including login controls, profiles, permission sets, and sharing rules, and learn data integrity tools like validation rules.
Explore how to ask meaningful questions about the Salesforce database to drive business forward with reports and dashboards. Prioritize data quality before creating reports to maximize analytics impact.
Learn to create Salesforce reports using the report builder, selecting a report type, choosing fields, applying filters, and grouping data to analyze opportunities by stage with charts.
Create and customize dashboards to visualize report data, using components like charts and tables, with filters, security, and dynamic or fixed views for Salesforce opportunity data.
Celebrate completing the Salesforce associate certification course by exploring Trailhead’s career paths to discover opportunities as a Salesforce administrator, consultant, or developer.
Schedule your Salesforce associate exam via the Criterion website, choosing online or onsite proctored options, paying $75, and following email instructions, including note-taking restrictions, biometrics, and check-in.
Explore free Salesforce resources, the free Salesforce career vault, and the Salesforce for Everyone podcast, and connect on Facebook to navigate your next steps in a Salesforce career.
This free course is intended to prepare individuals for the Salesforce Associate Certification and provide a high-level overview of the platform for those interested in a Salesforce career.
Who is This Course For: This course is for individuals who are new to the Salesforce ecosystem and preparing for the Salesforce Associate Credential. Salesforce Certified Associate candidates may have anywhere from 0-6 months of Salesforce user experience.
Learning Goals: The purpose of this course is to provide foundational knowledge of Salesforce's core capabilities and how to navigate Salesforce. The Salesforce Certified Associate exam is for individuals who want to demonstrate knowledge, skills, or experience in the following areas:
How the CRM platform solves the challenge of connecting departments and customer data
Types of business challenges that can be solved by Salesforce Customer 360
Key Salesforce platform terms
Fundamental functionality in the current version of Salesforce at a foundational level, such as requirements gathering, reporting, security, sharing, customization, and data management.
This Free Course is Brought to You By: Talent Stacker Career Development Program
Talent Stacker has helped over 20,000 individuals globally kick-start their Salesforce careers! Our mission is to help everyone who is passionate about Salesforce to realize the dream of becoming a Salesforce Professional!
The Talent Stacker process is comprehensive - we focus on an array of topics. We’ve found that technical skill only accounts for 30% of what you need to land a job. This is why we put so much emphasis on topics such as Interview Prep, Personal Branding, Job Search Strategy, Real World Simulated Experience, and Professional Development.
If you are interested in learning more about Talent Stacker, please visit us! We look forward to connecting with you!