Salesforce Agentforce Specialist Certification
What you'll learn
- Understand the security, privacy, and grounding features that ensure the safe implementation of AI in Salesforce.
- Learn how to manage and configure the Einstein Trust Layer to protect sensitive data.
- Identify and apply Generative AI features in Salesforce, tailored for both Sales and Service clouds.
- Master the use of Einstein for Sales to automate and optimize the sales process, and Einstein for Service to enhance customer service with AI-driven solutions.
- Learn when and how to use Prompt Builder to create effective AI-driven prompts that align with your business requirements.
- Understand the process of building, activating, and executing AI prompts and templates that streamline business operations.
- Explore best practices for managing and customizing prompts to fit specific user roles and scenarios.
- Understand when to leverage Einstein Copilot for automation and efficiency.
- Learn how Salesforce's large language model (LLM) drives Copilot actions and how to create custom copilot actions.
- Understand the business scenarios that call for Model Builder, and how to configure standard, custom, and Bring Your Own Large Language Model (BYOLLM).
- Learn how to integrate and deploy your AI models for maximum business impact.
Requirements
- Basic understanding of salesforce is required to take this course.
Description
Unlock the Future of AI-Driven CRM with the Salesforce Agentforce Specialist Certification Course
Struggling to Keep Up with Salesforce’s AI Evolution?
The CRM landscape is changing rapidly, and AI-driven solutions like Agentforce are at the forefront of this transformation. Companies are actively seeking professionals who can leverage Agentforce, Data Cloud, and AI-powered automation to drive customer engagement and efficiency.
But passing the Salesforce Agentforce Specialist Certification isn’t just about understanding the basics. You need a clear roadmap, structured learning, and hands-on experience to ensure success.
Without the right preparation, you risk falling behind in one of the fastest-growing areas of Salesforce.
What if you could master Agentforce, pass your certification on the first attempt, and gain a competitive edge in the AI-powered CRM job market?
This course is your solution.
Why This Course?
This is not just another Salesforce training—it’s a comprehensive, exam-focused program designed to give you the knowledge, hands-on experience, and confidence to excel in AI-driven CRM solutions.
100% Certification-Focused – Every topic is structured exactly according to the Salesforce Agentforce Specialist Certification exam guide.
Real-World Scenarios – Learn how Agentforce integrates with Data Cloud, Service Cloud, and Sales Cloud using real use cases.
Master Prompt Engineering – Understand how AI and automation drive smarter CRM interactions.
Practice Tests & Quizzes – Reinforce your learning with exam-style questions after every section.
Fast-Track Your Career – Stand out in the job market with a cutting-edge certification that validates your expertise in AI-driven CRM solutions.
Exam Topics Covered
Prompt Engineering – 30% of the exam
Agentforce Concepts – 30% of the exam
Agentforce & Data Cloud – 20% of the exam
Agentforce & Service Cloud – 10% of the exam
Agentforce & Sales Cloud – 10% of the exam
Who Is This Course For?
Salesforce Professionals who want to stay ahead with AI-driven CRM innovations
Newcomers looking to break into AI-powered Salesforce roles
Anyone preparing for the Salesforce Agentforce Specialist Certification
Salesforce Consultants & Admins aiming to expand their expertise in automation and AI
What You’ll Achieve
By the end of this course, you will:
Be fully prepared to pass the Salesforce Agentforce Specialist Certification Exam
Understand Agentforce’s role in AI-driven CRM and how it enhances automation
Master prompt engineering, data integration, and intelligent automation
Learn real-world applications of Agentforce in Sales, Service, and Data Cloud
Gain a career-defining certification that sets you apart in the Salesforce ecosystem
Before vs. After – Your Career Acceleration
Before this course, AI-powered Salesforce solutions may seem complex and overwhelming.
After this course, you’ll have a clear understanding of Agentforce, hands-on experience, and the confidence to pass your certification—giving you a major career advantage.
Are you ready to future-proof your Salesforce career and master AI-driven CRM solutions?
Enroll Now & Become a Certified Salesforce Agentforce Specialist
Who this course is for:
- Salesforce professionals looking to enhance their expertise with cutting-edge AI technology.
- Anyone who wants to fast-track their certification and get ahead in their career.
- Newcomers eager to break into the world of AI-driven CRM solutions.
Instructor
- 4.5 Instructor Rating
- 46,521 Reviews
- 198,607 Students
- 44 Courses
I am a Java/J2EE and salesforce developer, have been writing and working with software for the past 5 years. I currently live in Dallas/TX.
If your goal is to become one of these:
Android Developer
JAVA/J2EE Developer
Salesforce Developer
Then checkout my courses. I have close to 10000 students in and out of udemy. My passion is helping people around the world and guide them into the world of programming.
I am Oracle certified JAVA ,J2EE developer. I love coffee, music, exercise,coding and technology. See you in my course:)