Salesforce Development & Administration for Beginner ADM 201
- 9 hours on-demand video
- 4 articles
- 1 downloadable resource
- Full lifetime access
- Access on mobile and TV
- Assignments
- Certificate of Completion
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Try Udemy for Business- Salesforce Certified Administrator
- salesforce crm
- salesforce developer
- Salesforce Administration
- Salesforce Certification
- Entry level job training in salesforce
- Salesforce Lightning
- Aarogya Setu
- Some idea of RDBMS would be desirable
Salesforce Administrator 201 & App Builder (Developer) Certification Training
with free lightning component development tutorial addon for limited amount of time
What are the course objectives?
This Salesforce training course is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and a Salesforce Platform App builder. Our Salesforce training will help you learn how to configure Salesforce, so you are able to collect, analyze and retrieve all of the vital information associated with your customer base. Moreover, you will use Salesforce fundamentals to understand Salesforce online application development and the deployment of next-generation cloud apps. We offer practical hands-on learning that will ensure your job success, as well as the theoretical knowledge needed to pass both Salesforce certification exams.
What skills will you learn?
By the end of this Salesforce Administrator and Platform App Builder certification training course, you will be able to:
Configure and manage Sales and Service Cloud
Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support and Management)
Implement automation, security, debugging, data validation and customize apps
Deploy applications and manage changes to the Salesforce platform
Develop new applications using the declarative interface and Salesforce fundamentals
Configure the user interface
With our Salesforce certification, you’ll gain certified, hands-on expertise in managing and developing apps for one of the most popular CRM products in the world. Our Salesforce training will prepare you to pass the two Salesforce exams, and teach you the core administrative features of CRM. You’ll learn analytics and customization skills to tailor the system for your specific implementation and master the declarative capabilities of the Salesforce platform to create new applications.
- Software Programmers
Agenda of this lecture:
Why Cloud Computing and Salesforce
Salesforce Benefits to Customer
Salesforce Offerings
Releases
Concept of clicks vs coding for faster development
Salesforce Editions and license
Get started with a developer org
Move on to actual configuration of applications/objects and UI
Students will learn about the following here
*App : is Group of related tabs towards a business function,example sales app,service app. Apps are a collection of Tabs.
*Tabs:Point to an underlying table or Sobject in salesforce. They can be standard tabs or custom tabs. Example Account Tab,Lead Tab
*Sobject:Table which stores the information of any entity
*Fields and Records are part of sobject. Fields can be of differenct data types
*Page Layouts :Every custom object will have a page layout automatically created,user can make changes to the layout
*Record pages: For lightning ,record pages are used to show data ,contains many components . But object page layout is still used to render record detail data
*Labs:Browse through standard app,build a custom app with few standard tabs .
Learn about salesforce data model
How to create and expose a salesforce app
Learn Security at the following levels:
*Object level
*Record Level
*Field level security
What is Lightning Flow—the product that encompasses building, managing, and running flows and processes.
What is Flow Builder—a point-and-click tool for building flows.
Flow—an application that automates a business process by collecting data and doing something in your Salesforce org or an external system.
Automate the following use case
•When a customer’s call is routed to the appropriate agent based on the loan type, the agent completes the loan application in the
•following way.
•1. The agent verifies the loan type and gathers basic information, such as the customer’s name and phone number.
•2. The agent requests information that’s needed to obtain the customer’s credit score. Obtaining the credit score is a required step.
•3. The agent follows a series of other steps to process the loan application.
•4. When the application is processed successfully, the agent submits it for approval.
•5. When the loan application is approved, the loan is sent for disbursement.
•6. The agent wraps up the loan application process, and logs the call.