
Explore Salesforce editions and licenses, from essentials to unlimited, and learn how to match features, users, and sandboxes to your business needs.
Learn how to create and log into a Salesforce Trailhead account, select production or sandbox, switch between classic and lightning, and perform basic admin tasks.
Configure a Salesforce company profile, including company information, licenses, languages, default language, time zone, and fiscal year. Explore forecast, currency settings, and classic versus lightning navigation in setup and administration.
Learn how to create and manage Salesforce applications, including standard and custom apps, document storage with the document object, profile-based access, and migrating from classic to lightning.
Explore how Salesforce objects organize data by standard and custom types, define labels and names, and manage creation, deployment, and object-level features in both classic and lightning.
Explore standard and custom objects, their related fields and relationships, and how to manage object data types, navigation, and access via profiles and permissions in classic and lightning.
Explore creating custom fields on standard and custom objects, using standard navigation, schema builder, and metadata to configure fields, value sets, dependencies, and data privacy.
Master Salesforce formulas to build calculated fields, work with data types, and apply if statements using predefined functions for powerful, data-driven insights.
Explore how to build cross reference formulas in Salesforce by referencing parent data through lookup relationships to display customer and loan details and calculate payments.
Explore how validation rules in Salesforce enforce data integrity by differentiating system and custom rules, defining conditions, and crafting precise error messages for create and update operations.
Understand master-detail relationships and other Salesforce data connections, including lookup, junction objects, and hierarchy. Learn to implement one-to-many, many-to-many, and one-to-one relations and the rules for master-detail fields.
Explore lookup and junction relationships in Salesforce admin essentials, including one-to-many and many-to-many patterns, primary and secondary master roles, converting lookups to master-detail, and self and external lookups.
Learn how to integrate external data with Salesforce using external objects and external lookup relationships, linking Salesforce records to third-party systems while controlling access and visibility.
Learn how Salesforce roles and profiles control who can see what and do what, including standard vs custom profiles, license-based permissions, cloning, and role hierarchy for data visibility.
Navigate Salesforce login concepts by distinguishing internal and external users, licenses, and profiles. Implement access controls with IP restrictions, time-based login, and deactivation or freezing for security.
Learn to manage Salesforce admin essentials user access by enabling login policies, IP restrictions, login hours, and password controls, while handling invalid attempts, unlocks, and login as scenarios.
Explore how page layouts and record types control field visibility and data capture in Salesforce, with profile-based access, required fields, and context-driven behavior across leads and opportunities.
Explore object level security in Salesforce, including profile and permission set permissions, object and record level controls, and how automation governs extra access and data sharing.
Explore object level security and sharing in Salesforce, including role hierarchy, profile permissions, object and record level access, and sharing rules to grant minimum visibility and operations.
Explore how sharing rules govern access to records through public groups and groups of users, detailing object and record level permissions, roles, and security controls.
Explore how sharing rules govern access in Salesforce, including territory-based data visibility, object- and record-level permissions, profile and role hierarchies, and how to grant and restrict viewing and editing rights.
Master field level security in Salesforce by learning how profiles and permissions control visibility of fields, with practical scenarios on read, write, and delete access.
Are you ready to become a certified Salesforce Administrator and launch a high-demand career in CRM? This complete Salesforce Admin Certification course is designed to take you from beginner to exam-ready, covering everything in the official Salesforce Administrator exam guide — plus the practical, real-world skills employers actually look for.
Salesforce is the world's #1 CRM platform, and certified Salesforce Admins are among the most in-demand professionals in tech today. This course gives you a structured, step-by-step path to pass the Salesforce Certified Administrator exam on your first attempt while building genuine hands-on experience you can use from day one on the job.
What you'll learn:
Navigate Salesforce Lightning Experience like a pro — objects, tabs, apps, and the App Launcher
Set up and manage users, profiles, permission sets, roles, and licenses
Build a secure data model using objects, fields, relationships, and validation rules
Configure organization-wide security controls (OWD, sharing rules, role hierarchy)
Automate business processes using Flows, workflows, and approval processes
Customize the UI with page layouts, record types, and Lightning App Builder
Import, update, and manage data using the Data Loader
Walk through real exam-style practice questions covering every knowledge area in the current Salesforce Admin exam guide
Who this course is for:
Beginners with zero Salesforce experience who want to start a career in CRM administration
Professionals preparing specifically for the Salesforce Certified Administrator exam
Business analysts, IT support staff, and CRM consultants looking to formalize their Salesforce skills
Anyone who wants hands-on, practical Salesforce admin training — not just theory
Requirements:
No prior Salesforce or coding experience required
A free Salesforce Developer Org (we'll show you how to set one up)
A willingness to practice hands-on inside a real Salesforce environment
Why take this course:
Unlike courses that rush through concepts or overload you with unnecessary theory, this course follows a structured, exam-focused approach — building your knowledge one concept at a time until you're fully prepared for both the certification exam and real-world admin work. Includes lifetime access, downloadable resources, and regular updates as Salesforce releases new features.
Enroll now and take your first step toward becoming a Certified Salesforce Administrator.