Salesforce Admin Certification ADM-201 : 6 Practice Tests

Set yourself to success and pass ADM-201 certification exam in your first attempt in 2026.

Salesforce is one of the fastest growing and most in-demand skills in IT right now. Adding this skill to your resume can have a payoff almost immediately. The Salesforce has expanded its ecosystem far past its original cloud-based CRM platform, so Salesforce technical skills prove extremely useful and necessary in a wide range of areas, from system administrators, to product managers, developers, integration architects and beyond.

Becoming Salesforce Certified is not only a highly effective way to prove your skills are current and at the expected baseline level but more often than not a prerequisite for companies who seek Salesforce experts. Most Salesforce-related jobs will require a minimum of one certification is the Salesforce Certified Administrator certification.

Practice Tests

• 6 Practice tests [390 questions total] in this course will measures your knowledge and skills related to the each of the subject areas.

• You can take these tests at your convenience whenever you are ready for practice tests and take them as many times you want.

• Detailed explanation of answers will help you clear the concepts of Salesforce Admin exams

Downloadable Notes

Please refer to the link provided in my welcome email of this course. This link provides you with carefully written notes covering each section of the Salesforce Administrator exam. These notes are designed in such a way that it will help you understand key concepts of Admin exam questions and will help you pass the Salesforce Administrator exam in your first attempt.

About the Exam

Read on for details about the Salesforce Administrator exam.

• Content: 60 multiple-choice

• Time allotted to complete the exam: 105 minutes

• Passing score: 65%

• Registration fee: USD 200 plus applicable taxes as required per local law

• Retake fee: USD 100 plus applicable taxes as required per local law

• Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.

Exam Outline (Updated in June 2025)

The Salesforce Administrator exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience as a Salesforce Administrator and have demonstrated the application of each of the features/functions below.

Configuration and Setup: 15%

• Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).

• Distinguish and understand the administration of declarative configuration of the user interface (UI) (for example: UI/UX settings, app menu, list views, global actions, Lightning App Builder).

• Given a scenario, demonstrate the proper setup and maintenance of users (user name is unique, locales, working hours, how to distribute licenses, types of licenses, not deleting a user, implications of making inactive, override, assigning feature licenses, management of users with various login methods).

• Explain the various organization Security Controls (for example: Identity verification, Setup Audit Trail, Login Hours, Session Settings, agent access).

• Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model (for example: Teams, Sharing hierarchy, public groups, org-wide defaults, sharing: roles, subordinates, role hierarchy, report and dashboard folders).

• Given a scenario, determine the appropriate use of a custom profile or permission set (using the various profile settings, permission set group, and muting).

Object Manager and Lightning App Builder: 15%

• Describe the standard object architecture and relationship model (for example: standard object, parent/child, master detail/lookup/junction relationships, record types, Schema Builder).

• Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields (roll-up summaries, cross object formulas, picklist dependencies, relationship fields).

• Given a scenario, determine how to create and assign page layouts, visibility on Lightning page layouts, record types, and business processes for custom and standard objects (quick actions and global actions).

Sales and Marketing Applications: 10%

• Given a scenario, identify the capabilities and implications of the sales process (for example: leads, opportunities, path).

• Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example: dashboards, lead scoring, Einstein for Sales, opportunity scoring, grading, and home page assistant, forecasting, territory management).

• Describe the capabilities of lead automation tools and campaign management (for example: leads, lead convert, lead assignment rules, campaign, and campaign members).

Service and Support Applications: 10%

• Describe the capabilities of case management (for example: case, case assignment rules, and queues).

• Given a scenario, identify how to automate case management (for example: support process, case auto-response rules, case escalation, Einstein for Service).

Productivity and Collaboration: 10%

• Describe the capabilities of activity management (tasks, events).

• Describe the features of Chatter (groups, accessibility to groups, internal/external users).

• Describe the capabilities of the Salesforce mobile app (Lightning page, modifying the app, browser, app menu, visibility, branding mobile app, build launchpad).

• Identify use cases for AppExchange applications (awareness of managed or unmanaged packages, who is allowed to publish, prompts on AgentExchange, flows).

Data and Analytics Management: 17%

• Describe the considerations when importing, updating, transferring, mass deleting, exporting, and backing up data (Archival, Apex data loader, Import Wizard).

• Describe the capabilities and implications of data validation tools (duplicate and matching rules, validation rules).

• Describe the options available when creating or customizing a report or report type (join objects together, with or without records, renaming the fields, formulas, bucket, join reports, chart settings, hide details, grouping totals, troubleshooting fields at a high level).

• Describe the impact of the sharing model on reports (visibility, understand folder structure, sharing fields).

• Describe the options available when creating and modifying dashboards (for example: dashboard widgets, data sources, chart types/settings, subscribing, dynamic dashboard, org licensing limits, view dashboard as, schedule refresh, filters).

Automation: 15%

• Given a scenario, identify the appropriate automation solution based on the capabilities of the tool (escalation rules, case assignment rules, lead assignment rules, default automation user, AI).

• Describe capabilities, use cases, and configuration for Flow (screen flows, record-triggered flows, autolaunched flows, order of execution).

• Describe capabilities, use cases, and configuration for the approval process (criteria for approvers, rejections, approvals).

Agentforce: 8%

• Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).

• Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).