
A short introduction from your instructor, Rob Spence, and an overview as to what you can expect
It's time for your instructor to introduce himself
In this modern day and age of complex technology, is the telephone still relevant to sales people?
This is one of the most key fundamental elements of sales and pitching
Here, we want to dive deeper into understanding what motivates you so that we can use this to help you to make more sales!
When it comes to sales, you are always going to be influencing people, and Cialdini's Six Principles of Influence are key to this!
After this lecture, you will learn how to write an elevator pitch, and you will have a chance to write your own!
In this module, we will learn more about sales call reluctance and how you can overcome it!
Just what is rapport? And how can you develop it with your prospects?
Your voice is an incredible tool and instrument that, if used correctly, can help you to sell more. And in this module, we will tell you how
What are objections? What are common objections? And how can we overcome them?
Just who is the gatekeeper? And how should we handle them?
What does the term 'cold-call' mean?
In this lecture, we will outline how you can structure your cold calls effectively
Although a bit of a revisit, here we explore how you can handle the gatekeeper when making cold calls
How can we use a quick pitch to get through to the decision maker?
In this module, we will run through how you can use the BANT method to qualify your prospects, and get them to open up
Why should we pitch the benefits of our product or service?
You are always going to face sales objections. Here, we can uncover how you can handle these objections
Here are some simple ways that you can close more sales on a cold call!
In this lecture, we will run through the definition of a warm call
The most important part of any sales process is the follow up. But, why?
How do I revisit the gatekeeper in a warm call?
How can I close more sales and set more appointments with the warm call?
Is working in sales just like the Wolf of Wall Street?
Setting the outcome of any call you make is an important target you should always use to aim for
How should we prepare for the phone call? And the next steps?
This is a short article to help you to understand how you can set more appointments and demos over the phone
Here are just a short selection of the telephone calls our team have made
We always get asked about leaving a voicemail, and in this lecture, we will discuss the pros and cons of leaving a voicemail
You should never be a bore when selling! Especially, when leaving a voicemail
Here, we run through how you can structure a voicemail effectively
Should you use a sales script? And if so, how can you use it for ultimate sales success?
What should a sales script include?
Here are some very simple sales scripts that you can either copy, use, or make your own!
General telephone sales and cold calling tips: Why staying positive is crucial to sales success
General telephone sales and cold calling tips: Why knowledge is power, and why the more you learn, the more you earn
General telephone sales and cold calling tips: How a standing desk, or at least standing up, can help you to make more sales
General telephone sales and cold calling tips: Why setting targets is crucial to sales success
General telephone sales and cold calling tips: So, how should a telephone be used as part of the sales process?
The telephone is still a vital tool in any salesperson's toolkit, and this course is designed to give you all the skills, knowledge, mindset and tips to help you sell more over the telephone.
Whether you are looking to cold call, generate more leads, set more appointments, or even close sales over the phone - this course has been put together by an expert in telesales to enable you to become the best salesperson you can be.
Better still, although focussing on salespeople, this course is ideal for business owners, entrepreneurs, CEOs and ANYONE looking to use the phone as a way to grow a business.
Your instructor, Rob Spence, is an internationally renowned sales trainer, and sales coach, and has authored three books on sales. He is the Managing Director of a multi-award-winning sales and marketing agency that provides sales services to businesses across the globe. Rob's unique, dynamic, and engaging teaching style is guaranteed to not only help you to succeed in the world of sales but is also delivered in a memorable and motivating fashion.
Using his decades of experience in sales, Rob will run through with you everything you need to know to become successful in sales!
This course covers modules, such as:
- Cold-calling techniques
- How to handle objections
- How to overcome sales call reluctance
- How to develop rapport over the phone
- How to get past the gatekeeper
- How to make follow up/Warm calls
- How to close sales
- How to set appointments
And much, much more!
If you are looking to see your sales skills increase and to see your ability to speak, and to sell over the phone increase, then this online sales training course is for you!