Understanding How Customers Like To Buy

Increase your sales. Improve your business. Get repeat customers!

Created byMike Korytny

Last updated 3/2022

English

What you'll learn

Techniques that work to increase sales and profits
The theories behind why sales techniques work
How to make more sales and more money
Why customers buy and what are things they look for when making a buying decision

Course content

8 sections • 37 lectures • 4h 53m total length

Introduction4:47
Understand how customer thinking, attitudes, and buying behavior shape selling strategies that build trust, grow sales, and drive referrals through social media.

Get their contact info7:53
Treat every customer like they will buy7:12
Ask questions8:19
What to show them8:14
Socialize with your customers8:12
Talk to your customers and get to know them as people, spending five to ten minutes to socialize and build a lasting relationship that drives repeat business.
How to get them to come back8:23
Build lasting repeat business by forming genuine customer relationships beyond the sale, asking questions about their interests, and using incentives like coupons and branded mementos to stay memorable.
Have them recommend you to friends8:43

How to treat your customers well8:15
Find out what your customers like6:26
Ways to treat your customers better6:06
Have instant friend moments8:16
Learn to treat customers as instant friends by listening, letting them vent, and going the extra mile to build personal connections and strong relationships.
Make the customer feel like you care7:50
Engage customers by genuinely caring, building trust and honesty as the foundation, offering a fair deal, and fostering participation to drive sales.

Talk about their love of what the product does8:54
Find out what inspires the customer8:53
Show them quality8:08
Show customers the highest quality options first and offer high, mid, and low tiers. Explain that when affordable, buyers gravitate to the best, premium quality.
What’s inspiring them to buy8:23
What image are they trying to attain8:35
Engage customers by asking what they want to see, show them jeans by cut and color, and guide them to the perfect fit through questions, try-ons, and expert advice.
Sell them the dream8:22
Charm and charisma sells8:32

What is the customer really buying8:24
Customers know if you care8:57
Care about how the customer will use the product and align your recommendations with their image. The radio example shows how sound quality and features fulfill their dream.
Show them how your product will fulfill their needs8:57
Go further8:20
Let the customer lead8:10
Let customers lead the way by showing relevant options, asking about use, warming them up, and qualifying needs to present the right product.
How to show them products8:23
Find out what’s motivating them to buy8:35

Requirements

Wanting a boost in your sales

Description

I have tried every technique being taught by sales trainers in books and in courses and have found that these are the techniques that work the best. In this course you will learn which techniques work and which are the best, most effective ones to use. I also go into the theories of why they work, and what the customer looks for and needs to hear in order to make the decision to buy right away. I talk about how to have a great working relationship with your customers so that that they are happy with their purchase and will recommend buying from you to their friends, family and online community. Please enjoy my course that makes selling fun and easy, and will increase the money you make from sales and make your job lots of fun. This course teaches you how to sell more and make more money.

Customers love to buy a certain way. If you sell how they love to buy, they will more likely be on board to buy from you. It’s a lot easier to sell this way because it feels natural and in line with the relevance your customers are trying to achieve. These techniques work because customers love them and will more likely buy from you when you use them.

Who this course is for:

Sales people
Sales students
Business people
Business students

Understanding How Customers Like To Buy

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 5min

What to know before you start5 lectures • 36min

Start selling right now4 lectures • 31min

Customer salesperson interaction7 lectures • 57min

Treating your customers5 lectures • 37min

Get them to buy7 lectures • 1hr

Be influential7 lectures • 1hr

Customer happiness1 lecture • 8min

Requirements

Description

Who this course is for: