
Welcome to the Setting Sales & Utilization Targets course. Here you are introduced to the instructor, the material, and the Rates & Utilization Worksheet.
Here I'll introduce you to the worksheet and how it works.
Utilization is calculated based on the total working hours in a year. Here I show you how to calculate Total Working Hours and how you can adjust that calculation based on your own norms and policies.
In the real world, it's unusual for a consultant to be 100% billable at their full bill rate. Here we look at reduced utilization levels at an average bill rate that better reflects the ups and downs of a typical consultant's billings.
Here we look at what profitability looks like--specifically, Gross Margin--when a consultant's utilization is 100%.
Here we look at a basic Time Sheet template (available for download) and what--at a minimum--you should be tracking and how often.
These days, most consultants track their time online using a cloud-based tool. Here I demonstrate Zoho Projects, the platform my team uses to create project plans and track time against project tasks.
Here I look at considerations for deciding when it makes sense to staff your internal needs (e.g., bookkeeping, admin, marketing), applying the utilization concept we discussed earlier.
Here I look at ad hoc needs--such as transcription services--which come up randomly as you do your work.
Here I bring back the funnel-shaped warning track graphic from the budgeting courses and use it to introduce the idea of creating a conservative and optimistic sales target for the year.
To avoid getting overly-optimistic in your sales projections, it's best to start off by looking at your sales history and your year-over-year growth. If you've been growing by 20% each year for the last three years, assuming that same kind of growth this year is a good baseline assumption.
Once you have a baseline sales projection based on your historical trend, you need to adjust that based on what you expect to happen this year with the economy, the industries you serve, and the clients you serve. Gather some data and interpret it as a conservatively as you can. Generally, entrepreneurs tend to be overly-optimistic.
Finally, adjust your sales targets to reflect the impact that you think your sales and marketing strategies will have next year. For example, you might be planning to do some advertising, content marketing, or social media campaigns or maybe you're going to hire a salesperson or two or maybe you're going to upgrade your website and sales collateral. Those are all investments you're going to make, presumably to drive sales higher. Try to put a number to it. How much of an impact will those efforts have on sales, and how soon?
Here I describe how you can apply what you've learned to your own business, setting targets for your practice's sales and utilization.
Here's a look at the other courses available in the Pricing Your Services series. Thank you for completing this course. I hope to see you again soon.
Whether you're a freelancer or an entrepreneur, if you're ready to take your consulting business seriously, it’s time to set clear targets to guide how you run your business. Establishing sales targets aligned with your expense budget will help you maintain control over your cash flow and avoid financial pitfalls. By understanding how utilization impacts profitability, you can make smarter business decisions, including pricing strategies, and optimize how you manage your time effectively.
In this course, you’ll learn my proven process for setting effective sales and utilization targets. You’ll receive a comprehensive downloadable workbook and a Rates & Utilization Worksheet tool, with detailed demonstrations on how to use them. To support your learning, the course includes videos, mashups, and screencasts, along with two valuable bonus tools: a customizable Time Sheet template and an Expense Report template.
Why take this course? Because you’re ready to transform your consulting “gig” into a thriving business. You’re ready to stop relying on guesswork and start making data-driven decisions to grow your business and secure your financial future. Whether you’re just starting out or looking to scale, this course will equip you with the essential tools and strategies to take your business to the next level successfully.