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Sales Skills Training: The Art of Great Sales Questions
Rating: 4.4 out of 5(147 ratings)
1,164 students

Sales Skills Training: The Art of Great Sales Questions

Master the Art of Asking Powerful Questions That Build Trust, Uncover Needs, and Drive More Sales - Sales Skills Mastery
Created byAlex Genadinik
Last updated 11/2025
English
English [Auto],

What you'll learn

  • Ask questions the lead to sales
  • Ask questions that tell you more about the needs of your potential buyers, so you can craft a more compelling offer
  • Ask questions that build rapport, and get buyers to open up about their needs
  • Ask culturally-sensitive questions

Course content

3 sections9 lectures35m total length
  • Introduction and welcome2:27

    Learn to ask brilliant sales questions to build rapport, qualify buyers for high-ticket sales, close effectively, and deliver customer service that drives repeat business.

  • Student office hours, and how to have a great course experience2:55

    Attend monthly office hours via zoom to ask questions and enhance your course experience. See the schedule on the website, join across time zones, and use q&a, captions, and transcripts.

  • Sales terminology we'll use in this course1:08

    Define key sales terminology, including sales leads and sales prospects, and clarify that these terms refer to people who might buy but haven’t yet and are in the sales cycle.

  • Asking questions with empathy and concern for the needs of the client4:44

    Learn how asking tailored questions and practicing empathy reveals leads' budget, pain points, and needs, enabling a personalized sales package that builds rapport and trust.

Requirements

  • There are no prerequisites for this course, just an open mind, and a love for learning

Description

The difference between a good salesperson and a great one often comes down to one simple skill: asking the right questions.

This course is designed to transform the way you approach conversations with prospects and customers. Whether you're new to sales or a seasoned professional, this course will equip you with the questioning techniques that top performers use to uncover needs, build trust, and close more deals.

Many salespeople make the mistake of pitching too soon or dominating the conversation. But the real power in sales comes from listening—and that starts with asking smart, strategic, and thoughtful questions. In this course, you’ll learn how to ask questions that move the conversation forward, reveal pain points, and create genuine value for your customers.

What You'll Learn:


  • The psychology behind great sales questions and why they work

  • How to craft open-ended, probing, and clarifying questions

  • The difference between discovery and qualifying questions

  • How to uncover real customer needs, objections, and buying motivations

  • Techniques to guide conversations without being pushy

  • How to adapt your questions based on the customer’s personality and stage in the sales funnel

  • How to build rapport and trust using questions that show empathy and understanding

Who This Course Is For:


  • Sales professionals looking to improve their closing rate

  • Business owners and entrepreneurs wanting to sell their products or services more effectively

  • Customer success and account managers who need to upsell or renew deals

  • Anyone in a customer-facing role who wants to communicate more effectively and persuasively

Why Take This Course?


In today’s competitive market, simply knowing your product isn’t enough. Buyers expect consultative conversations—not cookie-cutter sales scripts. Learning how to ask meaningful, thought-provoking questions allows you to position yourself as a trusted advisor rather than just another salesperson.

This course combines real-world examples, actionable frameworks, and practice exercises that you can apply immediately. You’ll walk away with a proven set of tools to boost your confidence in sales calls, create stronger customer relationships, and ultimately close more deals.

Enroll now to sharpen your communication skills and unlock the true power of sales questions. Your next great conversation—and your next sale—starts here.

Who this course is for:

  • This course is great for anyone starting out in sales
  • Business owners who need to sell their products or services