Sales Skills & Techniques
What you'll learn
- Sales Skills & Techniques
- Describe Role of Product Knowledge in Sales
- Explain Steps of the Sales Process
- Explain the Types of Selling
- No prior knowledge is required
Sales process is the interpersonal communication process in which a seller uncovers and satisfies the needs and wants of a prospect to the mutual, long-term benefit of both parties. Good sales techniques help you to gain better control in sales as well as personal situations. They help you to identify and understand you’re as well as the customer’s interests and also understand the differences between both. It helps to reach a ‘Win-Win’ Solution, which is mutually beneficial to all the parties involved in a sales process. Good sales techniques also help to improve interpersonal relationships.
Sales techniques help to reach an agreement in cases where a dead-end may be reached if a consensus is not established between two differing needs, wants or opinions. They help to develop and maintain an overall harmonious and thriving interpersonal sales environment. It is one of the easiest and quickest ways to solve concerns and close sales. Sales techniques help to reduces stress while selling to potential customers.
There are various benefits of using a strong base of product knowledge in selling your products and services. Having a sound knowledge and understanding about your products and services is important as:
It leads to larger number of sales which leads to the success of any business. It helps your customers to receive value for their money by spending their money on products that are actually useful and best fitted for them. It helps to make your customers happy and helps to build a loyal customer base for your company.
Sales skills or selling skills are being viewed today as an 'Art' and a 'Science', with an emphasis on practicing agility to enhance performance. Selling involves the salesperson’s unique style (art) of applying a systematic process (science) to understanding customers’ needs and wants and matching the benefits of the salesperson’s product or service to those desires
Who this course is for:
- Sales people
- Marketing Professionals
- Retailers/Store owners
Management Study Guide is a complete tutorial for management students, where students can learn the basics as well as advanced concepts related to management and its related subjects.
Learn management concepts and skills rapidly with easy to understand learning modules and powerpoint presentations. We offer an attractive, application focused, learning methodology which reduces learning resistance and enables quick absorption of knowledge and skills. Our unique step-by-step, online learning model along with amazing courses prepared by top notch professionals from the Industry help participants achieve their goals successfully.