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Sales Excellence in Modern Times
Rating: 4.6 out of 5(9 ratings)
37 students

Sales Excellence in Modern Times

Set your sales for success
Created byTom Hardiman
Last updated 1/2021
English
English [Auto],

What you'll learn

  • Learn the latest skills and methods required to be a top salesperson and earn a phenomenal income
  • The Profession of Selling
  • Prospecting
  • The Art of Questioning
  • Handling Objections
  • Why People Buy, Social Media & Sales
  • Success Mindset
  • Closing Strategies

Course content

3 sections72 lectures13h 29m total length
  • The Profession of Selling15:18

    Explore the profession of selling, where disciplined self-motivation, relentless training, and relationship building unlock unlimited earnings and personal growth through proven sales strategies.

  • Lets test your knowledge
  • The 12 Steps in Professional Selling7:02

    Discover the 12 essential steps in professional selling, from prospecting to goal setting, and master discipline, practice, and imitation to consistently close high-value sales.

  • Lets test your knowledge
  • 4 Things Professionals Never Do10:38

    Professionals never knock the competition, never stop improving, never blame others, and never focus only on products; instead they engage all people and tailor solutions to customer wants and needs.

  • Lets test your knowledge
  • 5 Things Professionals Do7:34

    Commit to excellence in every action, aim to be the best in your selling profession, master great questioning, and invest in ongoing self-improvement through the Speed Cell Program.

  • Lets test your knowledge
  • Lost Sales Strategies11:56

    Learn strategies for recovering lost sales by following up with a personalized thank-you note, seeking quick feedback, staying on prospects' radar, analyzing competitors, and maintaining a positive, professional mindset.

  • Lets test your knowledge
  • Non-Referral Prospecting16:17
  • Lets test your knowledge
  • Referral Prospecting27:13

    Leverage referral prospecting to secure prequalified leads and boost income, since top earners rely on referrals for 60–75% of sales by delivering superior products, outstanding service, and professionalism.

  • Lets test your knowledge
  • Words to Watch24:59

    Discover how professional salespeople use empowering language to replace fear-inducing terms with ownership-focused phrases that foster confident, emotional buying.

  • Lets test your knowledge
  • Making Contact - Part One16:29

    Learn to make contact with confidence with prospective leads, preplan and tailor phone or email outreach to secure face-to-face meetings, build trust, and set future appointments.

  • Lets test your knowledge
  • Making Contact - Part Two21:11

    Master outbound contact by using phone to secure qualified appointments, set clear success targets, maintain professionalism, and leverage email, snail mail, and promotional gifts to stay top of mind.

  • Lets test your knowledge
  • Opening Statements11:21

    Master opening statements that build rapport quickly with natural, unthreatening phrases, bridging to the business discussion through premeeting research and deliberate use of the prospect's name.

  • Lets test your knowledge
  • The Art of Questioning16:50

    Master the art of questioning to control the sales process, using discovery and leading questions, listening intently to draw out buying criteria and objections.

  • Lets test your knowledge
  • Tie Downs9:55

    Master leading questions and tie-down techniques to guide prospects through small yeses toward the final sale. Employ standard, inverted, and tag-on takedowns to sound natural and avoid irritating the buyer.

  • Lets test your knowledge
  • Double Option Questions8:20

    Explore the double option questioning technique, using two-choice questions to move prospects toward yes, secure appointments, and close sales across minor and major stages, with practical examples.

  • Let test your knowledge
  • The Porcupine5:04

    Master the porcupine technique to maintain control of conversations, deflect questions, and elicit detailed responses for closing sales in modern times.

  • Lets test your knowledge
  • The Involvement Question7:15
  • Lets test your knowledge
  • Questions In Search of Answers7:08

    Learn how strategic questioning persuades buyers by guiding them to reveal needs with open-ended questions, avoid closed questions, and demonstrate listening to advance toward a sale.

  • Lets test your knowledge
  • The Skill of Listening12:54
  • Lets test your knowledge
  • Handling Objections10:26

    Master objections to move sales forward by preparing, isolating objections, and distinguishing constraints from objections, turning concerns into stepping stones toward the final close.

  • Lets test your knowledge
  • Objections Mirror & Clarify7:03

    Explain the mirror and clarifier technique for handling objections through six steps—let them speak, mirror, elaborate, answer, confirm, and move them along with a second request.

  • Lets test your knowledge
  • Objections Thank & Acknowledge8:47

    Learn the six-step thank and acknowledge technique for handling objections, including thanking, empathy, listening, confirming understanding, proving value, and third-party references.

  • Lets test your knowledge
  • Objections A Few More Techniques11:06
  • Lets test your knowledge
  • Telephone Techniques13:29

    Master telephone sales techniques to build rapport, stand out in a crowded digital world, and close more deals with prepared scripts, professional tone, and effective voicemails.

  • Lets test your knowledge
  • Telephone Incoming Calls12:21
  • Lets test your knowledge
  • Telephone Outbound Calls23:40

    Learn how to master outbound telephone prospecting to set appointments, including crafting opening statements, using scripts or skeleton plans, and bridging closes to overcome objections.

  • Lets test your knowledge
  • Presentation Skills. Get Them Involved16:58
  • Lets test your knowledge
  • Presentation Strategies: Seating Part 110:40
  • Lets test your knowledge
  • Presentation Strategies: Seating Part 27:13
  • Lets test your knowledge
  • Presentation Strategies: Pre Planning17:46

    Preplan every presentation in writing using a presentation planning document (ppd), gather information, anticipate objections, and structure the talk to cover setup, rapport, bridging, body, disclosures, and closing.

  • Lets test your knowledge
  • Presentation Strategies: Elevator Close9:07

    Craft a 30–45 second elevator close that makes a great first impression, showcases what’s unique, the problems you solve, and ends with a question to spark engagement.

  • Lets test your knowledge
  • Why People Buy9:53

    People buy to avoid pain or gain pleasure, driven by emotion and later justified with logic; follow the 12-step process with qualifying and discovery questions.

  • Lets test your knowledge
  • Technology & Social Media16:18

    Technology and social media support, not replace, traditional selling by boosting data handling, mobile access, automation, and CRM to enhance face-to-face selling, efficiency, and client relationships.

  • Lets test your knowledge
  • Social Media In Modern Times13:41

    Explore how social media transforms modern sales, serving as a powerful prospecting platform on LinkedIn and beyond, building credibility, driving traffic, and generating leads and referrals.

  • Lets test your knowledge
  • LinkedIn20:40

    Use LinkedIn as a powerful professional network by posting a professional headshot, crafting a compelling headline and summary, and enriching with media, groups, updates, and recommendations.

  • Lets test your knowledge
  • Facebook20:40
  • Lets test your knowledge
  • The Power of Thank You Notes19:34
  • Lets test your knowledge
  • Finding Your Value Wedge12:18
  • Lets test your knowledge
  • Vision, Mission, & Value Statements7:57

    craft mission, vision, values statements and a code of ethics that serve as a moral compass, guiding purpose, goals, and ethical decision making.

  • Lets test your knowledge
  • Time Planning Strategies16:39

    Master time planning to boost sales excellence by scheduling daily lists, prioritizing appointments, and applying anchor events and the one thing three thing planning principle for productive focus.

  • Lets test your knowledge
  • Success Mindset17:23

    Develop a success mindset by shifting money paradigms and embracing continuous action in sales. Pair goal setting with learn and do practices to turn mindset into wealth.

  • Lets test your knowledge
  • Goal Setting Skills29:21

    Develop powerful, emotionally invested money goals by clarifying your why, writing them in present tense on a gold card, and taking continuous, laser-focused action.

  • Lets test your knowledge
  • Introduction To Test Closes19:36

    Master closing as a continual sale practice, using test closes and disclosures to gauge readiness and move toward the paid final close.

  • Lets test your knowledge
  • Powerful & Persuasive Information On Closing5:35

    Master twenty proven major closing techniques to build supreme confidence, close opportunities as a service to clients, and drive income with disciplined practice in your sales career.

  • Lets test your knowledge
  • The Power of Test Closes7:20

    Master test closing techniques such as the double option to disclose, mistaken conclusion disclose, porcupine, and early ownership questions to gauge buyer readiness and move to a major close.

  • Lets test your knowledge
  • Put Yourself Into The Buying Situation7:55

    Put yourself into buying situations to observe closing in action, master silent closing, and use a benefit summary bridge to progress from questions to a confident close.

  • Lets test your knowledge
  • The Seriousness of The Close11:43

    Develop the close as an art and science: persist through multiple close attempts with integrity, aiming for a win-win by addressing real needs in the 12-step sales cycle.

  • Lets test your knowledge
  • The Order Form Close6:55
  • Lets test your knowledge
  • The Sharp Angle Close7:13

    Master the sharp angle close: a yes-driven question to seal deals, push concessions at closing, keep quiet after asking, and reserve it for final stages to boost closing ratios.

  • Lets test your knowledge
  • The Ben Franklin Balance Sheet Close13:21
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  • The Doorknob Close11:38

    Explore the doorknob close, also known as the Columbo close, using 'just one more thing' to uncover hidden objections and keep the sales process alive.

  • Lets test your knowledge
  • The Postponement Close6:29

    Master the postponement close to secure a follow-up meeting when immediate closure isn’t possible, using warm, non-pushy double-option prompts and calendar-based scheduling.

  • Lets test your knowledge
  • The Secondary Question Close5:44

    Master the secondary question close, a double option question that links a major ownership decision to a quick second question, speeding sales and sharpening professional competence.

  • Lets test your knowledge
  • The Need It Now Close5:00

    Identify a definite timeline to create urgency with a needed now close, using questioning, listening, and notes to prompt a warm bridge to the order form close.

  • Lets test your knowledge
  • My Dear Old Mother Close4:39

    Use the dear old mother close to manage silent pressure in closing sequences, leveraging 'silence means consent' to break tension while keeping the sale professional.

  • Lets test your knowledge
  • The State of the Economy Close3:21
  • Lets test your knowledge
  • I Can Get it Cheaper Close5:04
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  • Think It Over Close4:33
  • Lets test your knowledge
  • The Bridging Close6:24

    Master bridging between closes by applying apology, benefit summaries, and a sequenced closing approach to relieve prospect pressure and transition naturally to the next close.

  • Lets test your knowledge
  • Reassurance Selling: Part 111:23

    Assess and tailor closing techniques to your product, then practice them to build reassurance, address perceived values, and overcome indecision and procrastination.

  • Lets test your knowledge
  • Reassurance Selling: Part 29:01

    Master reassurance selling by addressing objections, building value, and guiding buyers to a logical commitment. Practice close techniques, recaps, and customer language to ease decisions and boost commitment.

  • Lets test your knowledge
  • Using Market Data14:28

    Master education based selling by using market data to educate buyers, build credibility, and secure appointments, turning market insights into strategic sales growth.

  • Lets test your knowledge
  • Lifestyle of The Top Performers17:49

    Explore how top sales performers manage time with disciplined routines, morning workouts, goal setting, and planning to sustain consistent high performance.

  • Lets test your knowledge
  • Million Dollar Lifestyle23:45

    Discover how million-dollar producers think and act, turning abundance into sales by finding, acquiring, and keeping customers through preplanning, problem solving, and relentless value.

  • Lets test your knowledge
  • Top of Mind Awareness12:46
  • Lets test your knowledge
  • Sales & Marketing15:58

    Explore the differences between sales and marketing, their complementary roles, and how integrated strategies boost leads, revenue, and return on investment in modern business.

  • Lets test your knowledge

Requirements

  • A desire to learn and a hunger to grow your income phenomenally

Description

Sales Driven is proud to bring the Profession of Selling to you and contribute towards eliminating unemployment by giving students relevant skills in the marketplace. Learn the skills required for sales success, turn yourself into a professional sales person and join the winners with a winning mindset. Our mission is to create Sales Professionals who drive the world's economy and in turn realize all the benefits that the Sales Profession has to offer.

Who this course is for:

  • Anybody curious about becoming sales driven