The Heart of Sales: Emotional Intelligence in Persuasion
What you'll learn
- How to Make Sales Easier!
- How to Connect Faster With Your Prospects
- Desire to be a better salesperson
The Heart of Influence: Emotional Intelligence in Persuasion & Sales
Introduction to Emotional Intelligence & Sales
The Basics of Sales & Client Thinking
Developing a Heart of Influence
Creating Influence Impact
Self-Awareness & Management
Know & Like
Generating Resonance & Rapport
Connecting with Questions
Stories that Connect
Help Your Sales Reps Better Understand Themselves and Others
Having a high level of emotional intelligence allows a salesperson to sense, understand, and effectively apply the power of their own emotions during interactions with buyers to improve sales rather than derail them.
Who this course is for:
- Sales Professionsals
- Udemy Instructors
- Human Resources, Coaches, Speakers
Scott Paton has been podcasting since the spring of 2005. He has executive produced and/or co-hosted over 45 podcasts. An internationally renowned speaker, Scott has presented to audiences from London, England to Sydney, Australia, from Vancouver, BC to New York, NY, from LA to Rwanda. Thousands of entrepreneurs and NGO's have changed their public engagement strategies based on Scott's sharing. We hope you will, too!
Scott has over 500,500 students from 199 countries taking at least one of his 100+ courses.
Scott joined Udemy in 2013. In late 2014, one of his clients inspired him to make a video course on Podcasting. He revisited Udemy and got very excited at the potential. After his course went live, Scott told his clients and many decided to make courses but needed help, so he has become a co-instructor with them, while continuing to support and build his own courses. His co-topics all include areas of life-long learning by Scott, including Stock Option Trading, Alternative Health, EFT, and Relationships.
Author of Mind Matters: Applying Emotional Intelligence for Personal & Professional Success & the EIQ-2 Learning Systems... Professor, Coach, Consultant, Counselor... participative, visual, experiential learning through all phases of communication, relationships, influence, positive psychology, emotional intelligence, and sales development; thoroughly integrate comprehensive development from subject matter expertise, psychology and adult development; Certified, Experienced, Result Driven
Research published this year by Harvard and Stanford Business Schools suggests that health problems associated with job-related anxiety account for more deaths each year in the US than Alzheimer’s disease or diabetes. It is likely that the same is true in the UK.
The combination of the Amazon story and the recent study into the impact of work-related stress means that there are important questions that all organisations should ask themselves.
These include: What type of management culture do we foster? What informal conflict management techniques do we offer to foster healthy workplace relationships? What are we doing to enable people at work to enjoy their jobs and thrive, both psychologically and physically?
Scott teaches non-violent communication techniques that help managers live healthier productive lives.