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Learn How To Create A Safe Working Environment For Your Team
Rating: 4.4 out of 5(701 ratings)
1,866 students

Learn How To Create A Safe Working Environment For Your Team

Improve your team's environment by protecting them from conflict, accepting failure and encouraging a supportive culture
Created byPeter Alkema
Last updated 11/2024
English

What you'll learn

  • How you can protect your team from outside interference and issues that might distract them from doing their work
  • The importance of a psychologically safe environment, within which teams feel supported and protected
  • Practical steps to set up a safe working environment for your team to be successful and more productive
  • Improve the quality and safety of a team environment by investing yourself in the people and their future
  • How competing interests and "politics" can derail a team if they are blamed and need to defend themselves
  • The importance of creating a team culture that embraces failure rather than fears it or tries to avoid it
  • How failures can be stepping stones to greater success if teams are given a chance to learn from their mistakes
  • Don't be neutral in conflict; get into the detail of disagreements about your team's work so you can argue with substance
  • Be a layer of insulation around your team by understanding what defines the environment and what role you need to play
  • Encourage and support a unique, self-identifying team culture that reinforces safety and positive interaction
  • Create opportunities and safe space for experimentation, creativity and innovation
  • Talk about failure in ways that reinforces how it should be embraced rather than feared
  • Get requirements into your team as early as possible so they can be as agile as possible
  • Become a "heat shield" for your team and absorb the heat that comes from external conflict and politics around the team
  • Use your language to affirm your team as much as possible so that they know you will back them in public and in private
  • Take risk in supporting a team that doesn't have a track record and needs the space to perform even if they haven't earned it
  • Ensure that the correct amount of work comes into your team environment so that the team is set up for success
  • Ensure the right people are on the team or available to the team as additional skills and capacity that they need
  • Actively develop a team culture that encourages and supports how the team want to work to be successful

Course content

7 sections14 lectures1h 21m total length
  • Introduction To Learn How To Create A Safe Working Environment For Your Team4:20

    A team environment must be protected. You can’t throw a group of people together and expect them to be successful. The circumstances that they experience will directly affect how productive they will be.

    The Issues that happen around a team will affect the people in that team.

    This is particularly true in large organisations where there are competing interests and frequent disagreements, a team can easily be pulled in different directions. If they don’t have clear support within a protected environment that insulates them from these issues, then most likely, they will fail.

  • Let's Celebrate Your Progress In This Course: 25% > 50% > 75% > 100%!!1:20

    Throughout this course we will celebrate your progress at 25%, 50%, 75% and 100%. I really want you to succeed but you need to take action and keep going so look forward to these milestones of progress. I will see you there and cheer you on as you keep going from one milestone to the next >>

  • Wipeboard Lesson: Safe Teams Need Insulation, Heat Shield, Embrace Failure22:24

    In this wipeboard lesson you will learn the benefits of creating a safe team environment: communication, collaboration, creativity, continuous learning and higher performance. As a project manager, leader, coach or line manager in the team environment you will need to create insulation for the team as well as be a heat shield and embrace their failures. The large organisation has structure and siloes that creates a "war zone" which threatens team's psychological safety and will reduce the benefits of working in a cross functional team environment. Learn how to create a virtuous cycle of success that gives you space and capacity to do even more to build team safety.

  • Introduce Yourself To Your Fellow Students And Tell Us What You Want To Learn0:16
    1. Click on the Questions & Answers Board (Q&A) below this lecture

    2. Briefly share who you are, where you are from and what you want to learn from doing this course

    Remember:

    • The more you ENGAGE in this course, the more you will learn

    • The more you take ACTION the more you will BENEFIT from what you have learned

    So, start your ENGAGE > ACTION > BENEFIT cycle by sharing below

    Thank you, Peter

  • You've Achieved 25% >> Let's Celebrate Your Progress And Keep Going To 50% >>0:24

    Throughout this course we will celebrate your progress at 25%, 50%, 75% and 100%. I really want you to succeed but you need to take action and keep going so look forward to these milestones of progress. I will see you there and cheer you on as you keep going from one milestone to the next >>

  • Learn About Team Psychological Safety In Google's Research Into It's Own Teams5:44

Requirements

  • There are no course requirements

Description

"This course provides valuable insights and vital techniques on how teams can made to be more cohesive by cultivating trust, safety and embracing failure." - Sizwe N.

"This course taught me so much and I am putting everything I learnt into practice" - Mamello L.

"It was another great learning experience that I will add on to my work ethics." - Inolofatseng P.

"great course, learnt a lot about team work/ being part of a team." - Ayanda P.

Are you trying to improve your team's success despite lots of conflict and organisational issues around them? Do you wish you had practical steps that can help you insulate them from all the politics? Do you just need some practical steps about what you can do to protect your team from outside interference so that they can get on with their job?

In this course you will learn practical ways in which you can improve the psychological safety of your team environment. Learn from international best practice research about why this matters and how you can achieve your goals. This course is geared towards giving you the tools and insights you need in the following ways:

  • One on one lessons that are engaging and insightful to help you achieve the learning outcomes

  • Wipeboard lessons that provide an overview of key lessons and insights so you get the bigger picture

  • An assignment that brings it all together and gives you a chance to put it all into practice

  • Handy worksheets that give you a how-to guide and a reference for the critical lessons and insights

  • A learning pathway through the course in logical sections and lessons that consecutively build your confidence and skill level

This course is the result of a study of agile teams around the world as well as the experience I have gained in running small teams and projects for over 20 years. You'll get the practical lessons and insights you need to improve your team environment and help your team be more successful.

I look forward to seeing you in the lessons.

Who this course is for:

  • People who want to improve the psychological safety of team environments
  • Team members, coaches, managers and leaders who want to create safe working environment for teams