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S/4 HANA Stock Room Management and ECC SAP WM Support Course
Rating: 4.4 out of 5(63 ratings)
1,659 students

S/4 HANA Stock Room Management and ECC SAP WM Support Course

Roles of Support Consultant and sample Tickets
Created byGanesh Padala
Last updated 7/2025
English

What you'll learn

  • Roles and Responsibilities of an SAP Support Consultant
  • Details about SLA
  • SAP WM Sample Support Tickets with Solutions
  • Sample Change Requests with explanation

Course content

6 sections20 lectures5h 25m total length
  • Future of SAP ECC Warehouse Management11:15

Requirements

  • Basic SAP WM Knowledge

Description

In this course, one can learn about the below topics

  • The roles and responsibilities of a Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explained

  • And also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.

  • Explained the level of tickets like L1, L2, and L3 based on the criticality

  • Few samples are provided for the tickets

  • Difference between the Criticality and the Priority of the tickets

  • Explained the difference between Core Team Members and the End Users

  • Different Support Tool names are given

  • Handling the tickets based on SLA

  • Planning the daily activities during Support Projects

  • Value addition to the Role

  • Different Tools in the Market are listed

  • SAP Warehouse Management Hyper care sample issues with solutions

  • SAP Warehouse Management Support Issues with solutions

  • SAP Warehouse Management Configuration changes related sample tickets

  • SAP Warehouse Management Program change related sample tickets

  • SAP S/4 HANA Stock Room Management vs SAP Warehouse Management. This helps to understand the future of SAP WM in S/4 HANA. Entire knowledge in SAP WM will be helpful on S/4 HANA also.

  • SAP Quizzes helps to revise the knowledge which was gained from the course




Who this course is for:

  • SAP MM Consultants
  • SAP SD Consultants
  • SAP WM Consultants
  • SAP EWM Consultants