Name: Root Cause Analysis (RCA) for Effective Prevention
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Created byHSE Services Ltd

Last updated 1/2025

English

What you'll learn

Understand the basic concepts of incident investigation and the importance of root cause analysis in improving workplace safety.
Identify and describe the key steps of incident investigation.
Apply root cause analysis techniques to identify underlying causes of incidents and propose corrective actions.
Use effective communication skills to document and report investigation findings clearly and accurately.
Recognize the role of incident investigations in promoting a proactive safety culture and preventing future incidents.

Course content

6 sections • 41 lectures • 2h 20m total length

Beyond the Incident- Root Cause Analysis (RCA) for Prevention0:54
Agenda and Housekeeping1:47
Importance of incident investigations7:11
Key concepts in investigations3:30
Key concepts in investigations
Techniques used in root cause analysis2:08
Explore effective root cause analysis techniques such as five whys, fishbone diagrams, and bowtie analysis to uncover underlying causes and improve prevention.
Basic incident investigation steps1:06
Investigation plan and competence of Investigator(s)2:30

Securing the incident scene2:07
Secure the incident scene to preserve evidence and protect people, then collect physical evidence, eyewitness accounts, conduct interviews, document information accurately and impartially for root cause analysis.
Types of information needed.0:37
Collecting physical evidences1:21
Collecting documented evidences1:35
Collect documented evidence by compiling incident records, witness accounts, medical and first aid logs, training histories, safety inspections, hazard assessments, maintenance records, and relevant SOPs.
Collecting witness statements7:02
Collecting information through re-enactment1:05
Documenting the information.0:42
Importance of unbiased data collection.3:30
Gathering the information

Sorting and categorizing the collected information.2:44
Sort and categorize the collected information to uncover the true root cause using analytical tools. Analyze the sequence of events and human, organizational, and environmental factors to guide effective prevention.
Using analytical tools to find Root Cause.0:56
Root Cause Analysis using 5 WHY technique4:23
5 WHY Analysis
Root Cause Analysis using 5W1H technique2:20
Root Cause Analysis using Casual Factor Tree Analysis2:33
Root Cause Analysis using Change Analysis technique8:57
Root Cause Analysis using Swiss Cheese model2:31
Root Cause Analysis using Barrier Analysis4:33
Root Cause Analysis using Fishbone Analysis (Ishikawa Diagram)4:18
Root Cause Analysis using Fault Tree Analysis (FTA)5:51
Root Cause Analysis using Failure Mode Effect Analysis (FMEA)5:38
Explore failure mode effect analysis (FMEA) to identify potential failures, assess severity, likelihood, and detection, and prioritize actions using the risk priority number (RPN) to prevent reoccurrence.
Carry out FMEA of your computer as it failed to start in the morning
Root Cause Analysis using Bow-Tie Analysis7:30
Analyzing the sequence of events leading to the incident.4:14
Analyze human, organizational, and job factors.10:34
Analyze human, organizational, and job factors to uncover incident vulnerabilities and design preventive safety improvements; address training, human error, fatigue, decision making, culture, risk assessments, and leadership.
Analyzing the information with RCA techniques

Hierarchy of controls and apply it to incident prevention.3:25
Apply the hierarchy of controls to incident prevention. Prioritize corrective and preventive actions, including short term fixes and long term solutions, tackling the most critical risks first.
Identifying appropriate corrective and preventive actions.1:26
Need for both short-term fixes and long-term solutions.1:40
Prioritizing actions.4:20
Techniques for prioritization4:38
Prioritize preventive actions after identifying root causes using a risk matrix, Pareto principle, and cost-benefit analysis to target high-severity, high-likelihood issues first and optimize resources.
Identifying Risk Control Measures

Writing clear and concise investigation reports.9:17
Write clear, concise investigation reports that document facts, identify root causes, and outline a structured action plan with corrective and preventive actions, then monitor progress to prevent future incidents.
Developing clear and structured action plan.1:01
Communicating the action plan.1:48
Monitoring and track the progress of the action plan.1:52
Evaluating the effectiveness of implemented actions.1:47
The Action Plan and its Implementation

Requirements

No prior experience or specific knowledge is required.
Basic understanding of workplace safety concepts is helpful but not mandatory.

Description

Unlock the secrets to a safer workplace with our comprehensive course on Incident Investigation and Root Cause Analysis (RCA). Designed for anyone passionate about workplace safety, this course will give you the tools to identify the root causes of incidents, not just the symptoms. You'll gain essential skills in investigating incidents, analyzing data, and preventing future mishaps; thus, creating a proactive safety culture within your organization.

Through clear, practical lessons, you’ll learn how to gather critical information effectively, from securing the scene to conducting interviews and documenting evidence. We’ll walk you through powerful tools, making it easier than ever to uncover the true causes behind accidents and near misses.

The course will teach you how to assess risks and implement corrective actions that address both short-term fixes and long-term solutions. You'll learn how to prioritize actions to mitigate risks, ensuring a safer working environment for everyone. Additionally, you'll gain hands-on experience by creating actionable plans to implement your findings, tracking progress, and ensuring successful outcomes.

To bring the theory to life, the course includes a variety of real-world case studies from different industries. These practical examples will allow you to apply the concepts you've learned to actual incidents, enhancing your ability to think critically and act decisively. By analyzing these case studies, you’ll see firsthand how effective incident investigation and root cause analysis can prevent accidents, improve safety, and foster a culture of continuous improvement. And of course, it will come with a certificate at the end.

Who this course is for:

Individuals working in any industry who want to learn about incident investigation and root cause analysis.
New safety professionals, health and safety officers, and managers.
Employees involved in safety improvement programs or incident reporting systems.
Anyone interested in improving workplace safety practices and learning the fundamentals of incident investigation.

What you'll learn

Explore related topics

Course content

Basics of Investigations and Root Cause Analysis7 lectures • 19min

Gathering the Information8 lectures • 18min

Analyzing the Information14 lectures • 1hr 7min

Identifying Risk Control Measures5 lectures • 15min

The Action Plan and Its Implementation5 lectures • 16min

Case Studies and Practical Applications2 lectures • 5min

Requirements

Description

Who this course is for: