Root Cause Analysis and the 8D Problem Solving Bootcamp
What you'll learn
- Perform the root cause analysis to eliminate the problem permanently
- Choose the right tool for the root cause analysis
- Learn about more than 40 tools that can be used for problem solving
- Proven problem solving approaches
- Taking permanent corrective actions, so that the problem does not come back again.
- Templates are included in the course.
Requirements
- Some basic understanding of the quality management concepts
Description
Note: Students who complete this course have an option to apply for the certification exam by Quality Gurus Inc. and can achieve the Verified Certification from Quality Gurus Inc. It is optional and there is no separate fee for that.
Root Cause Analysis and the 8D Problem Solving Bootcamp
In this course I will cover four broad strategies or approaches for Root Cause Analysis (RCA) and problem-solving:
1. Five Why's
2. Cause and Effect Diagram
3. A3 Problem Solving Approach
4. Eight Disciplines or 8D Problem Solving Approach
Depending upon the complexity of the problem you can choose one of these approaches.
While taking these approaches, there are many tools and techniques which could be applied. I will cover many such tools, for example:
1. Seven Basic Quality Tools (Cause and Effect Analysis, Flow Chart, Check Sheet, Pareto Chart, Scatter Plot, Control Charts and Histograms)
2. Descriptive Statistics (Mean, Mode, Median, Range and Standard Deviation)
3. Graphs and Charts (Box and Whisker Plot, Individual Value Plot, Bar Chart, Pie Chart, Bubble Chart, Matrix Plot, and Time Series)
4. Value Stream Mapping
5. Tools for D1 (Establish the Team): Team Roles, Team Stages, Conflict Management and Negative Team Behaviours
6. Tools for D2 (Describe the Problem): 5W2H, SIPOC, Gemba Walk and Stakeholder Analysis
7. Tools for D3 (Interim Containment): Identification and Traceability
8. Tools for D4 (Root Cause Analysis): Brainstorming, Nominal Group Technique and Affinity Diagram
9. Tools for D5 (Develop CA): Poka-yoke, Force Field Analysis, Control Plan and Benefit-Cost Analysis
10. Tools for D6 (Implement CA): Gantt Chart, RACI Matrix, Reports and Dashboard
11. Tools for D7 (Prevent Recurrence): FMEA
Who this course is for:
- Quality Managers
- Quality Engineers
- Continuos Process Improvement team members
- Process Analysts
Instructor
- 4.5 Instructor Rating
- 58,062 Reviews
- 250,223 Students
- 43 Courses
ASQ ConnEx Expert, PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA, NAHQ - CPHQ
Sandeep Kumar has more than 35 years of Quality Management experience. He has worked as Quality Director on several projects, including Power, Oil and Gas and Infrastructure projects.
In addition, he provides coaching and consulting services to implement Lean Six Sigma to improve performance.
After the successful completion of ASQ vetting, Sandeep Kumar has been designated as a genuine and authorized ASQConnEx expert. ASQConnEx is an education delivery system and network that vets, designates, and connects quality subject matter experts with organizations to advance their excellence journey.
His areas of specialization include Quality Assurance, ISO 9001:2015, Lean, Six Sigma, Risk Management, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Mechanical Inspection and Quality Training.
Professional Qualifications:
His professional qualifications/certifications include:
• Authorized ASQ ConnEx Expert
• ASQ-CSSBB, Certified Six Sigma Black Belt
• ASQ-CMQ/OE Certified Manager of Quality/Organizational Excellence
• PMI-PMP Certified Project Management Professional
• IRCA Registered Lead Auditor (QMS-2015)
• IIA-CIA Certified Internal Auditor
• NAHQ-CPHQ Certified Professional in Healthcare Quality
• ASQ-CSSGB, Certified Six Sigma Green Belt
• ASQ-CQA Certified Quality Auditor
• ASQ-CQE Certified Quality Engineer
• ASQ-CSQP Certified Supplier Quality Professional