Root Cause Analysis and the 8D Problem Solving Bootcamp
What you'll learn
- Perform effective root cause analysis to eliminate problems permanently and enhance process reliability.
- Choose the right tool for root cause analysis from a comprehensive selection, ensuring precise problem identification.
- Learn about over 40 powerful tools that can be used for effective problem-solving, boosting your analytical capabilities.
- Master proven problem-solving approaches, including the 8D methodology, to tackle complex issues systematically.
- Implement permanent corrective actions to ensure problems do not recur, fostering a culture of continuous improvement.
- Access and utilize included templates to streamline your problem-solving process and documentation.
- Enhance your ability to work collaboratively in teams to solve problems effectively and efficiently.
- Increase your career prospects by mastering essential problem-solving skills that are highly valued in any industry.
Requirements
- Some basic understanding of the quality management concepts
Description
Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®)
The verified certification from Quality Gurus Inc. provides you with 8.0 pre-approved PMI PDUs and 8.0 SHRM PDCs at no additional cost to you.
This course is accredited by The CPD Group (UK). You are eligible to claim 8.0 CPDs for this course (Accreditation# 1016191)
Root Cause Analysis and the 8D Problem Solving Bootcamp (Accredited)
In this course, I will cover four broad strategies or approaches for Root Cause Analysis (RCA) and problem-solving:
1. Five Why's
2. Cause and Effect Diagram
3. A3 Problem Solving Approach
4. Eight Disciplines or 8D Problem Solving Approach
Depending upon the complexity of the problem, you can choose one of these approaches.
While taking these approaches, many tools and techniques could be applied. I will cover many such tools, for example:
1. Seven Basic Quality Tools (Cause and Effect Analysis, Flow Chart, Check Sheet, Pareto Chart, Scatter Plot, Control Charts and Histograms)
2. Descriptive Statistics (Mean, Mode, Median, Range and Standard Deviation)
3. Graphs and Charts (Box and Whisker Plot, Individual Value Plot, Bar Chart, Pie Chart, Bubble Chart, Matrix Plot, and Time Series)
4. Value Stream Mapping
5. Tools for D1 (Establish the Team): Team Roles, Team Stages, Conflict Management and Negative Team Behaviours
6. Tools for D2 (Describe the Problem): 5W2H, SIPOC, Gemba Walk and Stakeholder Analysis
7. Tools for D3 (Interim Containment): Identification and Traceability
8. Tools for D4 (Root Cause Analysis): Brainstorming, Nominal Group Technique and Affinity Diagram
9. Tools for D5 (Develop CA): Poka-yoke, Force Field Analysis, Control Plan and Benefit-Cost Analysis
10. Tools for D6 (Implement CA): Gantt Chart, RACI Matrix, Reports and Dashboard
11. Tools for D7 (Prevent Recurrence): FMEA
Continuous Professional Development (CPD) Units:
For the ASQ® Recertification Units (RUs), we suggest 0.80 RUs under the Professional Development > Continuing Education category.
For PMI®, 8.0 pre-approved PDUs can be provided after completing our optional/free certification exam. The detailed steps for taking Quality Gurus Inc. certification with preapproved PDUs are provided in the courses.
Who this course is for:
- Quality Managers
- Quality Engineers
- Continuos Process Improvement team members
- Process Analysts
Instructor
- 4.6 Instructor Rating
- 68,451 Reviews
- 284,416 Students
- 48 Courses
ASQ ConnEx Expert, PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA, NAHQ - CPHQ
Sandeep Kumar has more than 35 years of Quality Management experience. He has worked as Quality Director on several projects, including Power, Oil and Gas and Infrastructure projects.
In addition, he provides coaching and consulting services to implement Lean Six Sigma to improve performance.
After the successful completion of ASQ vetting, Sandeep Kumar has been designated as a genuine and authorized ASQConnEx expert. ASQConnEx is an education delivery system and network that vets, designates, and connects quality subject matter experts with organizations to advance their excellence journey.
His areas of specialization include Quality Assurance, ISO 9001:2015, Lean, Six Sigma, Risk Management, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Mechanical Inspection and Quality Training.
Professional Qualifications:
His professional qualifications/certifications include:
• Authorized ASQ ConnEx Expert
• ASQ-CSSBB, Certified Six Sigma Black Belt
• ASQ-CMQ/OE Certified Manager of Quality/Organizational Excellence
• PMI-PMP Certified Project Management Professional
• IRCA Registered Lead Auditor (QMS-2015)
• IIA-CIA Certified Internal Auditor
• NAHQ-CPHQ Certified Professional in Healthcare Quality
• ASQ-CSSGB, Certified Six Sigma Green Belt
• ASQ-CQA Certified Quality Auditor
• ASQ-CQE Certified Quality Engineer
• ASQ-CSQP Certified Supplier Quality Professional