Root Cause Analysis: Identify & Solve Root Problems
3.5 (27 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
141 students enrolled

Root Cause Analysis: Identify & Solve Root Problems

Root Causes Analysis for Six Sigma, Business & Project Management,Quality Management,Lean Management & Change Management
3.5 (27 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
141 students enrolled
Created by Gunjan Subedi
Last updated 2/2020
English
English
Current price: $20.99 Original price: $29.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1.5 hours on-demand video
  • 6 articles
  • 11 downloadable resources
  • 1 Practice Test
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Locate and define the problems in any service or business
  • Find the major possible causes of those problems
  • Finding the root causes of the problems
  • Finding the solutions of the problems
  • Taking suitable actions to solve the problems
Requirements
  • There are no special requirements for the course.
  • A little knowledge of working with excel sheets and minitab would be handy but there is no point to worry if you are a beginner. With plenty of tutorials, templates, case studies and practice data files, this course will prepare you to solve the Root Cause Analysis problems.
Description

Starting with WHY-Why you should consider taking this course ?

1. Feature- This is the only course in RCA so far in UDEMY that describes RCA techniques with different software; Minitab, Companion and Excel. Also, we make sure, you need no prior knowledge using these software while going through this course as this course is self explanatory.

Why? In the present practical world, its not just enough that you only learn the theory. You should be able to use and derive solutions using RCA tools.

2. Feature- This course covers more than 10 simulated and real business case studies for ease of your understanding.

Why? Why not? You should be confident enough to use RCA after seeing how the tools are used in the business and service world.

3. Feature- This course doesn’t just deal with Root Cause analysis but also its management and control part.

Why? Finding some cause as a root of the failure and eliminating them (like what you have learnt in other books) just doesn’t make sense. This course helps you to manage that failure and also make sure that such failures doesn’t get repeated over time with our control features.

4. Feature- Lots of links and resources.

Get yourself equipped with bonus contents, links to certification and courses, links to articles about the topic, links to slides, templates, questionnaire, exams etc.

Why? You should be able to use technology and resources in order to deal with any topics in depth.

5. Feature- Link to questionnaire, exams, training and certification

Why? You should be able to see whether you have made any improvement regarding knowledge and skills.

6. Feature- A step by step approach in solving RCA problems

Why- Whether you are a rookie or a pro, the systematized content helps to digest the ideas of course efficiently.

Business, services, manufacturing and management sectors often face wide range of problems that needs effort to locate, solve, control and manage. Often in deep investigation there is always either a unique cause or set of inter-related causes of the problems that poses huge management, time and financial losses. Root cause analysis is the process of discovering the root causes of problems in order to identify appropriate solutions. It is the process of defining, understanding and solving a problem.

In this course we will first be learning to locate and define the business problems, we will then try to find the major possible causes of those problems and funnel down to find the root cause of the problem. We will then search for the solutions and then take actions to solve those problems …..we are not all done yet….we will further Measure and Access whether the solution actually eliminated the original problem under consideration. Unlike the usual root cause analysis practices, this course is thus not only focussing on searching for root cause but their solution and management for future best practices as well….

By the end of this course you will be able to

I. locate and define the problems using tools such as

Project Risk Assessment

1. Team selection

2. Stakeholder analysis

3. Responsibility Assignment (RACI Matrix)

4. Time Planning (Gantt Chart)


II. you will also be able to find the major possible causes with

1. Brainstorming and e-brainstorming

2. Process Mapping (Flowcharts and value stream mapping

3. Fishbone diagrams


III. Finding the root causes of the problem with

1. Cause and effect matrix

2. Tree diagram

3. 5 Whys

4. Fault Tree Analysis

5. Pareto Analysis

6. Scatter Diagram

7. Histogram

8. Spaghetti diagram


IV. Find Solutions of the problem with

1.  Benchmarking

2·  Brainstorming


V. Take Actions using tools such as,

1· Force Field Analysis,

2· Impact Effort Matrix,

3· Change Effectiveness


VI. You will also be able to Measure and Access whether the solution actually eliminated the original problem under consideration using some tools such as

1. Pilot study

2. Poka-Yoke

3. RCA Report


And What’s New and Extra in this particular course?

- 23 Root Cause Analysis Tools

-real life and simulated case studies to showcase actual use of all these tools.

-Plenty of minitab and excel tutorials that can let you excel in these tools even without prior knowledge.

- Minitab and excel templates to work out

- Quizzes, pdf handouts and a lot more!


There are plenty of simulated case studies, minitab and excel templates, quizzes etc waiting to make your learning experience easier inside.

With a 30 day money back guarantee on the course you can sit back and relax as you learn.

Thank you for your interest….

Feel free to look through the course description and I look forward to see you attending the course ! Together, we will make it a happy learning journey.

Please try the free preview and syllabus to explore further !

Enroll in the course and get a mastery on 7 quality tools NOW!

Who this course is for:
  • Designed for every students, business, service or management related professionals who want to improve their management and problem solving skills.
  • Six sigma professionals (Yellow Belt, Green Belt, Black Belt)
  • Equally helpful for PMP certifications
  • Students appearing in Certified Quality Engineer (CQE) and Certified Quality Technician (CQT) exams.
Course content
Expand all 53 lectures 01:51:52
+ Introduction
8 lectures 16:26
Concept of Root Cause Analysis
01:42
Pitfalls of Root Cause Analysis
01:58

This either contain simulated case studies or 'revision type' questions. As these quizzes improve your knowledge in the practical understanding of the topic I highly suggest you to go through all the quizzes. You can also check why the answer is 'correct' or 'incorrect' at the end of the quiz. At the end of this course, you will also encounter with 'Practice Quiz' of 16 questions to check your improvements after the course. Good Luck !

Practical Problem Solving Scenario 1
1 question
Practical Problem Solving Scenario 2
1 question
Classification of Root Cause Analysis
01:38

This either contain simulated case studies or 'revision type' questions. As these quizzes improve your knowledge in the practical understanding of the topic I highly suggest you to go through all the quizzes. You can also check why the answer is 'correct' or 'incorrect' at the end of the quiz. At the end of this course, you will also encounter with 'Practice Quiz' of 16 questions to check your improvements after the course. Good Luck !

Practical Problem Solving Scenario 3
1 question
History of Root Cause Analysis
01:16
Benefits of Root Cause Analysis
01:38
Stages of Root Cause Analysis
01:07
+ TOOLS USED TO LOCATE AND DEFINE THE PROBLEM
12 lectures 27:09
Introduction
00:56
Assigning Responsibility with RACI Matrix
04:06
Working with Excel: RACI matrix Template
01:06

\This either contain simulated case studies or 'revision type' questions. As these quizzes improve your knowledge in the practical understanding of the topic I highly suggest you to go through all the quizzes. You can also check why the answer is 'correct' or 'incorrect' at the end of the quiz. At the end of this course, you will also encounter with 'Practice Quiz' of 16 questions to check your improvements after the course. Good Luck !

Practical Problem Solving Scenario 4
1 question
Stakeholder Analysis
06:26
Working with Excel: Stakeholder Analysis Template
01:17

Scenario 3: Stakeholder Analysis

Practical Problem Solving Scenario 5
1 question
Intermission !
03:39
CASE STUDY 1: STAKEHOLDER ANALYSIS OF KINGFISHER AIRLINES
02:24
CASE STUDY 2: STAKEHOLDER ANALYSIS OF WALMART
00:24
SIMULATED CASE STUDY 3: CARRYING OUT STAKEHOLDER ANALYSIS WITH MINITAB COMPANION
01:52
Project Risk Assessment
00:49
Developing a problem statement
01:21
Gantt Chart
02:48
+ TOOLS TO FIND THE LIKELY POSSIBLE CAUSES OF THE PROBLEM
10 lectures 24:41
Introduction
00:37
Flowcharts and Process Mapping
01:30
Practical Problem Solving Scenario 6
1 question
ICONS used in Value Stream Maps
05:05
Fishbone/ Ishikawa Diagram
03:53
Practical Problem Solving Scenario 7
1 question
Steps of drawing a fishbone diagram
01:46
Practical Problem Solving Scenario 8
1 question
Fishbone in excel
00:38
+ TOOLS TO IDENTIFY THE ROOT CAUSES OF THE PROBLEM
9 lectures 19:46
Introduction
00:41
Five Why Analysis
01:09
Working with Excel: 5 Why Analysis Template
00:43
Case Study: 5 Why Analysis
03:32
Tree Diagram or Tree Analysis
03:04
Cause and Effect Matrix
01:58
Pareto Analysis
02:34

pareto analysis

Practical Problem Solving Scenario 9
1 question
Correlation and scatterplot
01:35

Scatterplot diagram

Practical Problem Solving Scenario 10
1 question
Fault Tree Analysis
04:30
+ TOOLS USED TO FIND THE SOLUTIONS OF THE ROOT CAUSE
3 lectures 05:56
Introduction
00:32
Brainstorming
02:39
Benchmarking
02:45
+ TOOLS USED IN THE ACTION STAGE
4 lectures 06:23
Introduction
00:33
Change Effectiveness
01:02

change effetiveness

Practical Problem Solving Scenario 11
1 question
Impact Effort Matrix
01:21

impact effort matrix

Practical Problem Solving Scenario 12
1 question
Force Field Analysis
03:27
+ TOOLS USED TO MEASURE AND ACCESS THE PROPOSED SOLUTION
4 lectures 07:55
Introduction
00:22
Pilot Study
01:59
Poka Yoke
04:19
Root Cause Analysis Report
01:15
+ FINAL EXAM
1 lecture 00:54

There are 10 Questions for this test. You will be given 15 minutes and can stop and resume test anytime you like. Please check the final result dashboard for discovering your weak and strong points....Good Luck !

TEST YOUR KNOWLEDGE !
16 questions
How to download the udemy certificate?
00:54
+ Conclusion
1 lecture 00:25

I am so happy that you have made this far ! Along with this bonus certification information and as a token of thanks, I want to share my 2 ebooks with you.

Ebook 1: 'Lean Business Info-graphics' . Please do not forget to download the e-book from the resources tab :)

Features of the book-

1. 8 Fortune 500 companies case studies

2. 100+ exiting illustrations

3. Links of certification and training for those interested

4. Explanation of lean, six sigma and some lean tools in a graphical format

Ebook 2: 'Operation Management and Improvement Series'.

This book contains the summary and links of my all courses on 'Udemy'

Thank You.

Bonus Lecture
00:25