
Explore major problem-solving methodologies, including Schuhart-Deming PDCA, Duran's breakthrough method, and Bejeria's statistical solving, and learn to use control charts, variation analysis, and targeted improvements.
Explore the 8D problem-solving process from a leader as champion, spotting eight hazards to avoid. Balance urgency with accuracy, select the right team, and ensure containment and sorting.
Lead the problem-definition process with full team participation and use of key tools. Use is-is-not analysis, five Ws and two Hs, Pareto analysis, and gemba interviews to describe the problem.
Review and approve permanent irreversible corrective actions tied to the root cause, ensuring the problem never recurs while assessing cost, timing, and impact on product cost, availability, and performance.
Review management and operating systems, practices, and procedures to identify failures, retrain teams on updated policies, and implement corrective actions across similar processes and machines to prevent ticking time bombs.
In manufacturing, quality, and operations, recurring problems don’t just waste time—they drain profits, frustrate teams, and damage customer trust. Too often, “solutions” stop at blaming operator error or adding more training. But those fixes only scratch the surface.
This course shows you how to move beyond surface-level fixes by mastering Root Cause Analysis (RCA) and the 8D Problem Solving method—the same structured approach adopted by global leaders in automotive, aerospace, and beyond.
Whether you’re a quality engineer, production manager, supervisor, or operations leader, this course will give you the tools to identify true causes, eliminate defects, and prevent problems from coming back.
What You’ll Learn:
The 8 Disciplines (8D) of Problem Solving: A proven step-by-step framework
Root Cause Analysis techniques to uncover what’s really driving defects
How to separate symptoms from causes so you stop treating the wrong problem
Short- and long-term corrective actions that actually work
Prevention strategies to make solutions stick and reduce future risk
Team-based problem solving that creates ownership and lasting results
Practical Tools You’ll Get:
Downloadable 8D templates you can adapt for your organization
Case study practice to apply methods to real-world problems
Clear explanations—no jargon, no fluff
Step-by-step guidance you can apply immediately in your workplace
Why This Course Works:
Designed specifically for engineering, quality, manufacturing, and operations professionals
Concise, practical lessons you can finish in an afternoon or evening
Proven methods used by thousands of companies worldwide
LIFETIME ACCESS so you can refresh your skills whenever you need them
Access to an instructor with 30+ years of hands-on industry experience
What Professionals Are Saying:
“Very interesting course. As a beginner I learned a lot of root cause analysis.” – Maxine W.
“Informative high-level class to refresh old knowledge and learn terminology to speak intelligently.” – Greg F.
“The course is short but very informative and relatable, I highly recommend.” – Kenneth M.
This course is ideal for:
Quality Engineers and Technicians
Manufacturing and Process Engineers
Production Supervisors and Managers
Operations and Continuous Improvement Professionals
If you’re responsible for solving problems—or leading teams that do—this course will sharpen your skills and give you a structured method that works.
Take the Next Step.
Stop chasing symptoms. Start solving root causes. With the 8D Problem Solving method, you’ll reduce defects, improve processes, and lead your teams to lasting results.
Enroll today and take the first step toward mastering problem solving in engineering, quality, and operations.