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Retail Supply Chain Management
Rating: 3.4 out of 5(23 ratings)
911 students

Retail Supply Chain Management

Retail Supply Chain Management is the backbone for success in any kind of retail business
Created byManagement Study Guide
Last updated 2/2022
English
English [Auto],

What you'll learn

  • Explain What is Retail Supply Chain Management
  • Describe the Basic Supply Chain in Retailing
  • Explain What is Supply Chain Node Design (SCND)
  • Explain the Role of Logistics in Retail SCM

Course content

1 section • 16 lectures • 1h 37m total length

  • Introduction to Retail Supply Chain Management5:18

    Explore how retail supply chain management and logistics ensure consistent stock, efficient distribution, and customer satisfaction through cross docking, push-pull strategies, and warehouse management.

  • Explain What is Retail Supply Chain Management7:44

    Retail supply chain management coordinates facilities and activities to deliver the right product at the right time and cost, ensuring inventory visibility and stakeholder collaboration.

  • Describe the Basic Supply Chain in Retailing7:12

    Describe the basic retail supply chain from supplier to customer, detailing physical and financial flows within the retail value chain. Explore planning and execution, including demand planning and inventory management.

  • Explain What is Supply Chain Node Design (SCND)4:25

    Explain what supply chain node design is and how it establishes manufacturing, stocking, and distribution locations to optimize the retail network, using inputs, cost models, and scenario outputs.

  • Explain the Role of Logistics in Retail SCM4:13

    Explore how logistics powers retail supply chain management by coordinating procurement, distribution, and order fulfillment across global networks of suppliers, intermediaries, and customers.

  • Describe the Strategies for Retail Logistics Management2:01

    Describe the three key strategies for retail logistics management: cross docking, hub and spoke, and flow time analysis, and explain how cross docking speeds throughput with minimal handling.

  • Explain the Steps of Cross Docking Process4:29

    Explain the steps of cross docking from inbound receipt and sorting to outbound loading, while assessing when it fits a retailer’s model and its speed and cost benefits.

  • Explain the Push/Pull Strategies of SCM6:15

    Explain push and pull supply chain strategies, how demand uncertainty and economies of scale influence lead times, cost, and service levels, with demand management services enabling self distribution and forecasting.

  • Explain the Retail Warehouse Management System12:03

    Explore how a retail warehouse management system integrates physical infrastructure and IT systems to optimize distribution center operations, inventory control, and workforce effectiveness.

  • Describe the Key Strategies for Distribution Management2:28

    Explore the bullwhip effect and vendor managed inventory as core distribution strategies in forecast-driven supply chains, highlighting how miscommunication and demand fluctuations distort orders.

  • Explain the Factors Contributing to Bull Whip Effect8:08

    Explain factors driving the bullwhip effect in retail, such as disorganization, poor communication, order cancellations, backing off orders, price changes, and inaccurate demand information, and examine VMI strategies.

  • Explain the Types of Retail Supply Chain Models9:27

    Explore the six retail supply chain models, from online in-house to multi-channel outsourced. See how forecasting, inventory, and logistics enable each model with real-world examples.

  • Describe the Role of Information Technology in Retail SCM3:14

    Explore how information technology enables retail supply chain management through ERP systems like SAP, Oracle, and PeopleSoft, enabling demand planning, forecasting, global procurement, and integrated operations.

  • Explain the Role of Reverse Logistics in Retail SCM14:47

    Explain how reverse logistics in retail SCM manages returns, salvage, refurbishment, and recycling to recover value, reduce waste, and strengthen corporate governance and social responsibility.

  • List the Challenges of Retail SCM2:12

    Identify the challenges of retail supply chain management, including uncertainty and travel times, and outline emerging plan-source-deliver trends such as joint planning, supplier collaboration, and rapid replenishment.

  • List the Tips for Effective Retail SCM3:09

    Learn tips for effective retail supply chain management, treat the chain as a strategic asset, and build end-to-end processes, collaborative models, and metrics-driven performance, including reverse logistics and distribution channels.

Requirements

  • No prior knowledge is required

Description

A strong and efficient ‘Retail Supply Chain Management’ and ‘Logistics System’ provides a firm foundation and backbone for success in any kind of retail business whether the retailer comprises of street vendors, local grocery stores, supermarkets, automobile showrooms, internet kiosks, home appliance showrooms, direct marketers, etc.  A ‘Supply Chain’ is the sequence of organization of facilities, functions, and activities that are involved in producing and delivering a product or service. A ‘Supply Chain’ is also known as ‘Value Chain’.

Supply Chain is the flow and management of resources across the retail enterprise for the purpose of maintaining the retail operation profitably. ‘Retail SCM’ can be defined as the management of a network of all retail business processes and activities involving procurement of raw materials, manufacturing and distribution management of finished goods to reach the end user. SCM is also called the art of management of providing the Right Product, At the Right Time, Right Place and at the Right Cost to the Customer.

Retail Supply Chain Strategies are the critical backbone of retail businesses today. Effective market coverage, availability of products at locations which hold the key to revenue recognition depends upon the effectiveness of Supply Chain Strategy rolled out. Very simply stated, when a product is introduced in the retail store and advertised, the entire retail stores in the country and all the sales counters need to have the product where the customer is able to buy and take delivery.

Any glitch in the product not being available at the right time can result in drop in the customer interest and demand which can be disastrous. Thus, design of transportation network and management assume importance to support retail sales and marketing strategy. Inventory control and inventory visibility are two very critical elements in any retail operations as these are the cost drivers and directly impact the bottom line in the balance sheet.

Inventory means value and is an asset for the retailer. Every retail business has a standard for inventory turnaround that is optimum for the retailer. Inventory turnaround refers to the number of times the inventory is sold and replaced in a period of twelve months. The health of the inventory turnaround relates to the health of retail business.

Who this course is for:

  • Supervisors
  • Entrepreneurs
  • Retailers/Store owners
  • Interior Designers
  • Store Managers
  • Mall Supervisors

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