
Learn 22 strategies to boost restaurant sales, 12 methods to increase customer satisfaction, and master CRM, leases, location, hiring, food safety, pricing, a business plan, and motivating employees.
Explore twelve restaurant leadership traits, from surveillant daily reality and skillful practice to steadfast, single-minded focus and shaping the future of marketing.
Listen to customers, never argue, and reflect reality in advertising while building systems, training staff, and providing 24/7 website-based access to boost satisfaction.
Boost restaurant marketing with juicy, colorful food descriptions and classy window decals; energize the team through motivational pre-shared meetings, brainstorming, live music, contests, samples, word-of-mouth, and mall traffic.
Promote restaurant visibility through Foursquare check-ins, an inviting patio, and social posters while using Yelp reviews, location pages, and video campaigns on YouTube, Snapchat, and Vimeo.
In a live Q and A, the presenter urges you to research your own restaurant materials, localize universal marketing principles, and use reciprocity to boost customer satisfaction and sales.
Master due diligence on triple net leases, verify landlord charges and tax payments, and secure favorable terms with assignment agreements, extensions, and limited personal guarantees.
Negotiate your restaurant lease with a specialist, prioritize corner location, study comparable rents, and ensure writing of kept items, architect checks, and accessibility.
Learn key restaurant lease prep: grease traps and maintenance, landlord background checks, avoiding broker pressure, assessing BATNA, budgeting rent, considering longer leases, and having an attorney review the contract.
Explore permit requirements, contractor inspections, and city regulations for new restaurants, and learn to negotiate leases, project sales, and secure rent relief during construction.
Explore step-by-step menu design and selling tactics that use engaging photography, clear organization, and staff training to make ordering easy, entertain customers, and boost sales.
Design a menu with information and visuals close to the product, while using the reasons section to tell your story, protect branding with trademarks, and balance pricing and social media.
Maintain brand consistency by matching colors, textures, and fonts across materials, using yellow and red to reinforce brand identity in menus and visuals.
Design a focused menu by choosing the right size and shape, emphasizing high quality offerings and focusing on what you want, while avoiding flashy elements.
Learn the third best ways to motivate employees and boost morale in part 1 of the segment, an introduction to restaurant marketing.
Boost restaurant morale with 30 strategies: involve staff, share responsibilities, and set clear roles. Offer recognition, team events, goals, and outside help to elevate performance.
Explore part two of the top 30 ways to boost morale and motivate employees, followed by a brief question-and-answer session.
Lead by example to inspire your team, keep the lines of communication open, and pay them well while setting deadlines to boost morale and restaurant performance.
Motivate employees through positive leadership, avoid punishing bad behavior, set clear expectations, and showcase charity fundraising to boost restaurant marketing and community engagement.
This course is about how to best open a restaurant. Should you franchise or do it alone or with a partner? We will also discuss the various topics related to the restaurant industry, including: How to Up-sell Customers; How to Create an Amazing menu; how to manage worker's comp. costs; how to hire and fire employees and specifically I will teach you what kind of questions to ask during job interviews. We will also discuss Restaurant marketing, strategic marketing, management, the POS system, how to find the best location and negotiate the lease with the landlord.
Negotiation tactic are very important and one chapter will focus on this. The materials included here are from the upcoming book: Restaurant Marketing: The Secret is in the Sauce™ by Dikran Iskenderian (copyright 2015). This will give you immense information and wisdom based on 4 years of research I have done for this book. I am qualified to teach this course because along with my family, I own and operate the famous Zankou Chicken® brand of restaurant throughout southern California.
I assume you will need about 2 months of reading and study to finish this course. The way it is structured, I recommend taking each subject mater AS YOU NEED IT, since it is not based on chronology. I will be including an electronic version of my upcoming book in this series. It will be available to download for everyone who purchases this course. The course is structured according to each chapter, and I will take my time presenting each subject matter accordingly. I will also provide the text for each lecture, available for download. Some of these chapters will contain review questions you should answer and use for self-study.
By the end of the course, you should have everything you need to help you open a restaurant business. I have also structured this course for those of you who may already own a restaurant but wish to make more money/ profits. It's also geared toward people in the restaurant industry who simply wish to learn more, excel, and succeed in climbing the economic ladder within their organization. I have spent over 1,200 hours creating this book and these materials. They are of high quality. I simply ask that you please not share them outside the community of users here, as the material is copyrighted. I will add a video once every 2 weeks, and add the text correspondingly. My goal is to constantly add new material throughout the year.
Thank you for considering taking my course. God bless.