Restaurant Management Technology

Drive efficiency in commercial kitchens through robotics and automation, improving food quality and outcomes while noting robots are not yet sentient.

Explore how IoT enables kitchen devices to communicate and collect data, while sensors in refrigerators and freezers monitor temperatures to prevent foodborne illness and reduce food waste.

Explore next-generation cooking technology that uses automation to improve cooking outcomes and efficiency in food service. Sensors determine proper doneness to reduce food waste and enable energy-efficient operations.

Tech-enabled commercial griddles use automated thermostats and sensors to regulate temperature for different thicknesses, improving throughput, reducing food waste, boosting energy efficiency, and enabling proper deep cleaning to protect equipment.

Improve grease removal efficiency through automated controls and oil quality monitoring. Leverage temperature sensors and oil quality monitors to help manage outcomes and reduce labor and costs in commercial kitchens.

Explore how a paradigm shift in restaurant technology and mobile ordering reshapes how restaurants serve guests, shifting consumer expectations toward independence, control, immediacy, and increased interaction.

Food delivery via mobile and kiosk ordering reflects a rising cultural movement driven by millennials and Gen Z, urging restaurants to embrace third‑party apps and QR ordering.

Empower guests with ordering options at their fingertips, including kiosks, mobile apps, and table-side interfaces, boosting menu access, order accuracy, and control.

Adapt restaurant and managed food services by embracing culture-driven technology within a holistic ecosystem, ensuring resilience, scalability, and seamless guest experiences now and with future integrations.

Explore how the restaurant and food services industry sustains resilience through strategic partnerships with technology providers, leveraging industry-specific software solutions to deliver efficient, customer-focused service.

Invest in sustainable technology to cut food and people waste without sacrificing speed or quality, using kitchen display screens, POS, payroll software, and CRM for greener, cost-saving operations.

Explore guest facing point of sale technology, including tablets and kiosks, that enables digital receipts, online ordering, and dynamic menu updates with nutrition facts and pricing, while reducing paper waste.

A kitchen display system integrated with point of sale technology replaces paper tickets and streamlines order fulfillment between the front of house and back of house.

Adopt cloud-based, mobile-friendly payroll and scheduling software to manage hiring, shifts, availability requests, and hours worked, while maintaining compliance and digital payroll records.

Explore a digital guest feedback solution that enables hyperlocal mobile and online marketing, real-time feedback, and responding to reviews positive or negative to elevate search rankings.

Leverage an integrated restaurant crm to attract new customers, boost event attendance, promote limited-time offers, and base plant-based menu additions on return on inventory investment.

Explore an inventory tracking solution that reduces food waste and greenhouse gas emissions by optimizing back-of-house systems, leveraging menu-item analysis, bulk buying, and phasing out underperforming dishes.

Explore how kitchen robots and automation address staffing challenges in restaurants, including a Cambridge-developed robot that imitates chewing to test seasoning during cooking for tastier dishes.

Kitchen robot assesses saltiness and flavor at three chewing stages, testing nine variations of scrambled eggs and tomatoes to map flavor balance with a salinity sensor.

Explore how drone delivery and other technologies reshape restaurant operations, meet off-premises demand, and boost revenue in a smartphone-connected world.

Use artificial intelligence to customize menus for customers with dietary restrictions, powered by the New York-based Fit Lunch menu personalization engine.

Automated bank reconciliation connects front and back of house with restaurant management systems to streamline information sharing. Fully integrated restaurant management solutions enable automatic reconciliation of daily activity.

Explore kitchen robotics and restaurant automation with Picnic's prototype automated assembly platform for high-volume, customizable dishes. A single worker can manage dough and toppings, signaling improved back of house efficiency.

Explore accounts payable automation within restaurant management technology to streamline invoice processing, reduce errors, and boost the bottom line by capturing invoices, converting them into transactions, and recording them automatically.

Leverage predictive big data and artificial intelligence to tailor restaurant offers and menu recommendations through delivery apps and conversational channels, based on past orders and location.

Analyze menu engineering to leverage research, management, and data for recipe costing and inventory tracking, using point of sale data to rank profitability versus popularity and guide pricing decisions.

Explore how facial recognition enables quick reordering and loyalty in restaurants, via kiosks and personalized menus. Learn how operators balance privacy with expanding technology.

Explore how restaurant management technology reduces waste by automating hot hold and predicting sales in 15-minute intervals to optimize back-of-house and front-of-house efficiency.

Use kitchen automation and streamlined operations to cut service times from 12 to 8 minutes per table, speeding multiple-course service and enabling restaurants to serve more customers.

Harmonization unifies front and back of house with a kitchen automation system, giving service managers a status view, reducing interruptions and boosting chef productivity to focus on food quality.

Technology boosts profits by speeding lunch service and helping customers with limited time to eat, enabling more dessert orders; kitchen automation reduces complaints and losses from complimentary items or discounts.

Leverage restaurant management technology to enhance guest experience by coordinating open kitchen operations, reducing noise, and ensuring orders reflect changes and are delivered at the right temperature.

Explore how restaurants leverage Facebook ordering to boost guest convenience, visibility, and promotions, from simple tabs linking to online ordering to fully integrated apps connected to the point of sale.

Implement digital menu boards to remotely manage menus and pricing across multiple locations, schedule lunch and dinner options, and highlight eye-catching promos and high-margin items in full color.

Games at the table offer interactive activities for children, with coloring books and handheld gaming devices, improving the dining experience for families.

Go mobile is essential for hospitality technology, highlighting that mobile sites and apps boost marketing, customer information access, and quick, device-friendly dining experiences.

Investing in restaurant technology enhances efficiency, improves the diner experience, and streamlines operations—from kitchen automation to POS systems—while guiding ROI, vendor research, and a prudent, phased implementation.

Enhance customer service by applying inventory management to prevent shortages, and using online ordering, kiosks, digital signage, and a customer relationship management system to engage loyalty programs.

Increase profits by implementing restaurant technology that drives faster orders, boosts spend by 12%, and lowers labor costs through interactive tables, automated inventory, and staffing software.

Learn how restaurant technology boosts employee satisfaction through workforce management software, automated scheduling with advance shifts and swaps, and pos/crm tools that streamline operations and personalize service.

Technology boosts restaurant sustainability and competitiveness by reducing energy use in food preparation and refrigeration, using energy efficient equipment that enables tax credits and Energy Star ratings.

Explore how restaurant automation and self-service systems boost turbo turnover by letting guests order and pay themselves, reducing labor costs and improving accuracy.

Explore self-service skills and online ordering with secure payment systems, and examine how service kiosks in quick service restaurants boost speed, order accuracy, and labor costs.

Discover on-the-go mobile ordering that lets customers order and pay ahead, choose pickup locations, and pick up at drive-thru or inside. Highlight order-ahead features across Starbucks, McDonald's, Dunkin' Donuts, KFC.

Automate table reservations with an online system that lets customers book by date and time, view availability, receive email or sms confirmations and reminders, and encourages last-minute and same-day bookings.

Design and implement an app-based loyalty program to reward repeat customers with personalized offers and per-dollar rewards, boosting retention. Apply social media feedback, sharing, and pre-ordering to strengthen loyalty.