
A quick introduction to your trainer, Christopher Wells and what you can expect from this course!
Always perform at least one reference check with previous employers or coaches to verify a candidate's character and consistency, and ask whether they would rehire them to gauge fit.
Manage your leadership as a unit by handling manager discussions privately, coaching privately, and praising publicly, addressing issues in management meetings to ensure consistent floor messaging.
Establish an availability form and a day-off request sheet to create a clear contract, track hours and shifts, and enable fair, predictable scheduling.
Master delegation in three steps: demonstrate the task, observe and coach, then have staff do it and spot-check results, freeing you from constant restaurant work.
Motivate restaurant teams with simple, fun internal contests and promotions that drive sales, reward top sellers with gifts or swag, and bridge front-of-house and kitchen performance.
Set a daily standard for five-star service, five-star food, and a pleasant atmosphere; execute across bar, kitchen, and host roles to ensure consistent, timely, reliable dining experiences.
Are you operating a restaurant? If so,
Want to make the hiring process simpler?
Want to train, coach and develop each new team member to their fullest ability?
Want to have rules in place to make your restaurant run smoothly?
Then, look no further, this is the course for you. This is a information that I usually teach 1-on-1. But now at a fraction of the cost the information can be yours. You will save money in your restaurant by implementing these systems. And you will also simplify the operation and make it easier for you to manage the business.
You can't keep doing the same things expecting different results. This system is what will create stability in your human resources. Invest and see the results quickly.
When you join you will learn:
- How to hire and train more efficiently
- How to develop your team to it's fullest potential
- How to lower your turnover and keep your best employees.
- How to motivate your team
- Hows to delegate efficiently
- What are 2 crucial areas to work on with your team to grow the business
And so much more...
If you are serious about running a successful restaurant, human resources is a very important and very challenging part of the business. Take time to learn and implement these systems.
Looking forward to working with you!