Requirements Gathering Like An FBI Agent
What you'll learn
- Elicitation Techniques Taught By The FBI
- How Stakeholders & SMEs Feel About Requirements Gathering
- How to Have Requirements Conversations Instead of Elicitation
- The Differences between Intent/Reason and How To Identify Both
- Natural Human Instincts and How They Play A Role In Requirements Eliciation
- Tips & Tricks for Identifying When Someone Is Resisting
Requirements
- Basic Knowledge of Requirements Elicitation
- Basic Knowledge of Business Analysis
- Good at Building Trust and Relationships
Description
Who are the experts at asking questions and getting answers?
Detectives & FBI Agents of course!
Why?
They understand natural human instincts that drive all of us and know how to use them to their advantage
The know which Techniques, Approaches, and Tools to use and when to use them
Are good at identifying when someone is resistant to providing them with information
I have researched techniques that are taught by the FBI and Homeland Security. I have taken these techniques and adopted them for Requirements Gathering and Elicitation. These are powerful tools to get the information you need to be more successful at defining requirements for Project and Product Delivery.
This course focuses on the 2nd BABoK Knowledge Area: Elicitation and Collaboration.
- Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.
Requirements elicitation is not simply gathering requirements. Requirements are not just lying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating.
CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts. Who better than the FBI or detectives for getting information? If you want to learn how to elicit requirements when the information when workshops and job shadowing aren't giving you the information you need, then this course is right for you.
Note: These are not national secrets. The information used as my research is from the FBI and Homeland Security, but it is information that is available to the public.
Who this course is for:
- Business Analysts
- Product Owners
- Scrum Masters
- Enterprise Architects
- Solution Architects
- Agile Teams
Instructor
- 3.7 Instructor Rating
- 134 Reviews
- 3,061 Students
- 5 Courses
Deena has built a solid reputation for delivering award-winning work, through more than 20 years of diverse experience in the ever-changing digital marketing arena. Deena has managed and leads teams in scope definition, requirements management, architecture, design, development, deployment, and optimization. She is known for her ability to infuse innovative processes and techniques that facilitate strong collaboration between Technology, Business, and Creative teams. Deena is also a public speaker and trainer. For more than 10 years she has shared her passion for bringing CommonSense back to the conversation. She has been proud to present at Refresh Detroit, SE Michigan IIBA, Project Manager Summit/Business Analyst World Conference in Chicago in 2013 and November 2018, and more. She is also the author of the Commonsensical Series: A Guide for Project Managers, Business Analysts, and Product Owners. This is a series of eBooks, eCourses, and presentations that focus on bringing some needed CommonSense back into the complex world of interactive project delivery.