
Emotional Intelligence has four major areas. This course deals with Relationships and how to manage them.
Robert Jerus discusses the different styles to manage conflict.
Get out your pen and paper. Here are some deep questions to consider and journal about.
Navigate bargaining and negotiation by building self-awareness and social awareness, prepare with clear objectives, and use discussion, propositions, and creative problem solving to reach mutual agreements.
Practice daily bargaining to foster mutual gain and trust. Journal your deals to build strengths, address weaknesses, and improve future opportunities.
Explore how emotional intelligence drives teamwork and collaboration, building affinity, positivity, and identification to create effective team processes, change management, and celebrated success.
Explore how teamwork drives remarkable results by identifying the qualities of good teams, leadership dynamics, and ways to stay engaged, mitigate bad experiences, and become a constructive catalyst for success.
Learn how coaching, feedback, and people development elevate performance through emotional intelligence, constructive feedforward, and the rise framework to foster ongoing, positive growth.
Engage in self coaching by journaling strengths, recognizing daily improvements, and articulating goals. Commit to a daily plan with responsibility and initiative to drive feedforward and growth tomorrow.
Explore how relationship management uses influence and persuasion arising from knowing, liking, and trusting others, building rapport, and applying consistency, authority, reciprocity, and the magic word because to motivate action.
Learn to enhance engagement and influence through emotional intelligence by using feedforward, visioning, empathy, and empowerment. Build trust, delegation, collaboration, and win-win negotiations while practicing self-awareness and coaching.
Explore how emotional intelligence underpins decisive, transformational leadership, leveraging self-leadership, clear vision, resilience, and empathetic communication to drive team engagement and sustained success.
Develop practical leadership insights through self-reflection on action, followers, and relationships, exploring how authentic leaders empower teams, build empathy, and elevate performance.
Embrace change as a catalyst for growth by building readiness and agile self-management. Develop emotional intelligence to turn volatility and ambiguity into tomorrow's opportunities through creativity and continual learning.
Develop versatility, agility, and transformation through creative exercises that cultivate imagination, curiosity, and self-awareness, and learn to cross-pollinate ideas to turn dreams into realities.
Explore how emotional intelligence shapes culture and climate in organizations, guiding rituals, norms, and shared values to foster collaboration, learning, and a productive, community-minded future.
Map your networks by listing teams, collaborations, and communities, and reflect on how you add value and influence, then develop measurable excellence through daily assessments in organizations.
Develop social savvy and emotional intelligence to build trust, influence, and collaboration; reframe conflict as mutual gain while aligning values, leadership, and purpose to sustain effective relationships.
Define happiness, achievement, and success; balance life areas, journal concrete actions to nurture positives, and apply self awareness, self management, social awareness, empathy, and relationship management for certification and coaching.
We set up a closed Facebook group for students of the course to interact, share stories and insights, ask questions and hang out.
You can help your fellow students by leaving a Review of this course. The Review lets your fellow students make the decision to take the course or not. It helps them understand how your experiences in the course helped you become more charismatic, and then they can decide if they want to follow in your footsteps.
This course deals with Relationship Management and Emotional Intelligence.
It is the fourth level of four certification courses, which can be done in any order.
The four courses are:
Emotional Intelligence Certification: Self Awareness Level 1
Emotional Intelligence Certification Self Management Level 2
Empathy and Social Awareness EI Certification: Level 3
Relationship Management EI Certification - Level 4
In this course we learn about relationship, leadership and team building from an Emotional Intelligence perspective.
You'll find insights into
Conflict Management
Negotiations
Teamwork
Coaching and feedback Delivery
Influence and Persuasion
Decision Making
Creativity
and much more...
The course is the fourth in a four part series that could lead you to a Certification in EI.