
Learn the fundamentals of trucking dispatching, including route planning, time management, load booking via load boards, driver and broker communication, safety and dot compliance, and dispatch software.
Learn to capture essential reefer photos for brokers, including logo, MC, driver-door shot, keypad temperature (continuous run), E-tracks, load bars, and seals to verify operation and secure loading.
Master cat scale and weight station checks by reading scale tickets for axle and gross weight limits, and spotting overweight conditions for port operations.
Discover the cargo types reefers haul, from frozen foods -10 to 0 F to produce 35–60 F, including poultry loads and fresh meat in a -20 to 80 F range.
Learn to use RingCentral for calls, voicemails with transcription and live text, messaging, faxing documents, downloading recordings, and multi-party calls via Chrome extension.
Organize Raikkonen's documents in Google Drive with driver-specific folders by year and month, store proofs of delivery and paperwork together, and name PDFs with date, broker, routes, and load number.
Learn to use a paid vpn like Surfshark, with a Chrome extension for setup, and locate truck washouts and addresses via find track service and Google Maps.
Learn to email brokers about loads with clear subject lines, pickup and delivery details, MC and reference numbers, and use PDF2Go to edit PDFs while checking Wyoming i-80 weather.
learn how to pay a lumper fee for unloading services from capstone, verify amounts and restocking charges, and choose a payment method using efs codes and broker receipts.
learn to pay lumper fees via RoadSync using links, codes, or Apple Pay. check fee descriptions, enter the code and license details, and send receipts to the broker.
Request and verify a lumper fee from the broker, use the relay code to pay, and send the receipt to the driver and carrier email, noting restocking and broker invoicing.
Post and manage reefer trucks on DatOne or PowerDAT by filling origin, destination, equipment, and load details; broker access and deadhead search expand opportunities within 250–350 miles.
Search loads on dat by selecting city and state, equipment type, load type, date. Review load details and broker MC, then email with your MC and pickup and delivery info.
Learn to email dat postings quickly, placing pickup and delivery in the subject and including your MC, then edit incomplete emails and use reference IDs for broker replies.
Learn to use truck stop load boards to search, post, and view loads, filter by rate, rpm, company, equipment, and review broker contact details and load notes.
Learn to search and book loads on Echo Drive. Create a quick account, view equipment, shipper, weight, commodity, and money details, then bid and verify after booking.
Log in to the coyote go load board, register for mc approval within one to two days, view loads with shipper and receiving address, and bid, quote, or book quickly.
Course Overview:
"Reefer Dispatcher: From Beginner to Pro" is a step-by-step training program designed to teach you everything you need to know to start a career as a reefer (refrigerated freight) dispatcher—even if you have no prior experience in trucking or logistics.
This course covers the fundamentals of freight dispatching, with a specialized focus on reefer operations, which deal with temperature-controlled loads like produce, pharmaceuticals, meat, and dairy. You’ll learn how to manage time-sensitive, high-value freight in one of the most demanding and profitable segments of the industry.
Whether you're looking to work remotely, launch your own dispatching service, or support a fleet, this course gives you the tools, knowledge, and real-world strategies to do it confidently.
Who This Course Is For:
Complete beginners to trucking or dispatching
Virtual assistants looking to enter logistics
Owner-operators or fleet owners who want to dispatch their own reefer trucks
Freight brokers seeking to understand carrier-side reefer operations
Job seekers aiming to enter a high-demand logistics role
What You Will Learn:
Reefer Industry Basics
What is reefer freight?
Common reefer loads and industries served
How reefer units work (temperature control, pre-cooling)
Dispatching Fundamentals
Role of a reefer dispatcher
Day-to-day responsibilities
Working with drivers, brokers, and shippers
Load Booking & Negotiation
How to use load boards (e.g., DAT, Truckstop)
Finding profitable reefer loads
Live negotiation techniques and call scripts
Understanding rates, lanes, and seasonality
Compliance & Documentation
Hours of Service (HOS) & ELD logbook basics
FMCSA and reefer-specific regulations
How to read and manage BOLs, rate cons, and temp logs, scale
What You’ll Get:
Real-world call negotiation recordings
Dispatching forms and templates (BOLs, rate sheets, reefer checklists)
Sample ELD logbook screenshots for HOS practice
Load board
Certificate of Completion
Outcome:
By the end of this course, you’ll be able to confidently:
Book and dispatch reefer loads independently
Communicate effectively with brokers and drivers
Understand and comply with all reefer-specific regulations
Manage trip planning and emergencies
Start working remotely as a reefer dispatcher