Name: Reading people with DiSC: self-knowledge, teamwork & sales
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Created byMaruta Krasnobaja

Last updated 3/2021

English

What you'll learn

Learn about the DiSC profiling: how to increase self-knowledge and uncover limiting beliefs.
Learn how people respond to conflict and change, what motivates them or causes stress, and how to deal with it.
Learn about teamwork and sales- working with team members and customers, reducing conflict and improving working relationships.

Course content

4 sections • 18 lectures • 2h 15m total length

Introduction to the course7:38
How to use DiSC profiling to understand yourself and others better, discover people's priorities and preferences; learn how to build an effective team and cooperate with other members of the team; learn how to work with customers, reducing conflict and improving working relationships.
Origins of the DiSC3:38
For many centuries people have been interested in understanding human beings and human behaviour: What we do and why? Theory and background of the DiSC model.
Personality and the DiSC10:04
Why self-knowledge is important, who are the successful people and what are their qualities, actions and strengths that help them to succeed . Why the DiSC tool is used to understand people and their behaviour better.

The 4 DiSC dimensions5:00
To get to understand and identify the four behavioural styles, learn what are the motivating factors, what drives them and what environment do these people prefer. What are people's perception of their surroundings and of themselves in relation to the surroundings.
Dominant6:18
Motivation, preferences, attitude, verbal and non-verbal expressions, strengths and possible weaknesses, anxiety of the people with high D.
Influencing4:58
Motivation, preferences, attitude, verbal and non-verbal expressions, strengths and possible weaknesses, anxiety of the people with high I.
Steady6:47
Motivation, preferences, attitude, verbal and non-verbal expressions, strengths and possible weaknesses, anxiety of the people with high S.
Cautious6:39
Motivation, preferences, attitude, verbal and non-verbal expressions, strengths and possible weaknesses, anxiety of the people with high S.
Variations of DiSC6:02
Everyone is a blend of all four DiSC styles: D, i, S and C. But most people tend strongly toward one or two styles and have traits of other styles.
Identify the DiSC Style

What makes a good team: key factors to effective collaboration8:51
What components and factors are important to make a balanced and successful team, how to cooperate effectively and find the best role in a team for each member according to their behavioural style.
D.I.S.C. profiles: the role of each member in a team10:44
Each member of a team is important. That is why we have to discover how they can contribute into team development, how they can be effective, what role do they play as individuals.
Collaboration in a team10:38
How people of different styles can work in one team: what role does their perception of environment play in collaboration, how team members see each other and what strategies can be used to increase collaboration.
Work in a team: effective behaviour7:46
What behaviour is considered to be effective, how to create a positive atmosphere, communicate and solve conflicts productively.
Identify the style of your team member TEAMWORK

Improve sales effectiveness: sell successfully6:04
What does "selling" involve? Adapt your style to your customer's buying style, learn how to approach your clients effectively knowing their behavioural and buying style, find out what are the appropriate strategies and how to be a good leader managing salespeople.
Recognize a customer’s style: Do vs. Don’t19:03
We interact most effectively with the customers whose behavioural styles are quite similar to our own. How to improve this interaction with people whose behavioural style differs from our style?
Support comfortable relationships in selling6:00
How to support comfortable relationships in selling, maintain a positive atmosphere and close sales.
Determine the appropriate strategy5:31
Choose the best strategy which is appropriate for sales negotiations.
How to lead salespeople3:35
How to lead salespeople who work with customers. In order to get the best results, the salespeople should have a leader who knows their behaviour styles and knows how to lead these people. Learn strategies that help to lead others.
Identify your customer!

Requirements

No prior knowledge about DiSC profiling is necessary

Description

This course will give you some insight, how to understand yourself better- what is your preferred environment, what motivates or stresses you out, and what is your behaviour in conflict situations; you will learn how to 'read' people around you, improve communication between team members and be more effective in sales situations.

The course consists of 4 sections:

Section 1-Introduction (Lecture 1: Introduction to the course, Lecture 2: Origins of the DiSC, Lecture 3: Personality and the DiSC);

Section 2- DiSC profiling (Lecture 4: The 4 DiSC dimensions, Lecture 5: Dominant, Lecture 6: Influencing, Lecture 7: Steady, Lecture 8: Cautious, Lecture 9: Variations of DiSC);

Section 3- Teamwork and personality (Lecture 10: What makes a good team: key factors to effective collaboration, Lecture 11: D.I.S.C. profiles: the role of each member in a team, Lecture 12: Collaboration in a team, Lecture 13: Work in a team: effective behaviour) , and

Section 4- Sales and personality (Lecture 14: Improve sales effectiveness: sell successfully, Lecture 15: Recognize a customer’s style: Do vs. Don’t, Lecture 16: Support comfortable relationships in selling, Lecture 17: Determine the appropriate strategy, Lecture 18: How to lead salespeople).

All the sections consist of theoretical lectures and assignments and quizzes than help you to enhance the knowledge about the DiSC profiling and how to use the DiSC tool in your favour.

Enjoy the course and start understanding yourself better, gain insights and build better, stroger and more effective relationships!

Who this course is for:

People interested in self-knowledge and personal development; salespeople, team leaders.

What you'll learn

Explore related topics

Course content

Introduction3 lectures • 21min

DiSC profiling6 lectures • 36min

Teamwork and personality4 lectures • 38min

Sales and personality5 lectures • 40min

Requirements

Description

Who this course is for: