Rasa Advanced Custom Actions, Forms, & Responses Workshop

Conversational AI prototypes often don’t uncover the hard problems––conversational AI applications in production do. This ~4 hour certification workshop is designed for experienced Rasa developers and conversational AI professionals who want to grow and test their knowledge of Rasa custom actions, forms, and responses and build resilient applications that work in production environments.

This Advanced Certification workshop is led by Mady Mantha, Senior Technical Evangelist at Rasa. You’ll receive training to help you build custom integrations with third-party services, externalize your assistant’s responses via REST APIs in the language of your choice, and test your assistant end-to-end before releasing it to production.

Prerequisites

Before taking the Advanced Certification Workshop in Custom Actions, Forms, and Responses, we recommend completing the Rasa Certification Workshop, or equivalent experience building assistants with Rasa.

We’ll be working extensively with:

• Docker

• Python 3.7.x

• Vault

• JDK11

We recommend that you already have familiarity with these technologies before the workshop, as we’ll be concentrating primarily on how these technologies work with Rasa rather than introducing the tools themselves. This workshop is ideal for developers who already have experience building assistants and want to polish their development skills with Rasa.

Day 1: Custom Actions and Forms

We'll cover:

• Deep dive into Custom Actions

  • Define a user profile slot

  • Implement and execute secure external service calls

  • Securely invoke external service to fill slots

  • Understand security best practices / secure coding

• Deep dive into Forms

  • Required slots

  • Validate slots

  • Filling slots via NLU using helper methods

  • The special "requested_slot" slot

  • Securely invoke external service on Form submit

Day 2: Responses and Testing

We’ll cover:

• Deep dive into Responses

  • Externalize Utterances/Responses

  • Responses in Java exposed via REST API

• Understand testing

  • Write unit tests

  • Mock external services

  • End-to-end testing

• Discuss real-world scenarios - case studies