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30-Day Money-Back Guarantee

This course includes:

  • 44 mins on-demand video
  • 2 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
Business Management Problem Solving

Quality System Problem Solving 7x

Learn 7 Problem Solving's Techniques directly from the world of Quality Systems in less than one hour
Rating: 3.9 out of 53.9 (56 ratings)
5,315 students
Created by Massimiliano Mazzei
Published 6/2020
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • 7 Quality System's techniques
  • The problem solver's focus
  • Containment action Vs Corrective action

Requirements

  • Willingness to learn and develop skills

Description

Many experts believe that problem solving will be one of the most demanded skills in the world of work: it is often not the entity of the problem that makes the difference but how we react, deal with and solve it.

Problem Solving 7x is a course during which I will teach you seven problem-solving techniques that come from the world of quality systems: they are so powerful that you can use them right away.

In fact, to be an efficient problem solver it is important to increase our skills, learn the techniques that really work, and that analyze the causes of our problems.

Who this course is for:

  • Entrepreneurs
  • Management consultants
  • Managers
  • Freelances
  • Quality Assurance Specialists
  • People interested in business management

Course content

3 sections • 10 lectures • 43m total length

  • Preview05:53

  • Pareto's Principle
    05:50
  • Cause and Effect Diagram
    04:37
  • Lessons Learned Database
    04:00
  • Preview04:23
  • Concentration Diagram
    02:33
  • Five Whys
    04:06
  • Brainstorming
    04:03

  • Exercise
    05:39
  • EXTRA Lesson
    02:42
  • Final exam
    7 questions

Instructor

Massimiliano Mazzei
Speaker, CEO @qualydea®, trainer and consultant
Massimiliano Mazzei
  • 4.2 Instructor Rating
  • 189 Reviews
  • 5,579 Students
  • 8 Courses

I have a great dream: I imagine the world of work as a place where people grow up, feel good, and participate in a common goal.

I imagine it as a place where you can go willingly and from which you return with a smile on your lips.

To make all this real, you need above all to want to create beautiful work environments.

Then, three powerful tools help a lot:

- training that makes us professionals and better people,

- advice, because sometimes being taken by the hand serves,

- the technology that is an integral part of our lives.

I am a management engineer and since 2001 I have been dealing with organizational consultancy and Quality Systems.

I discovered the training and I fell in love with it so much that since 2012 I started attending specific courses to become a trainer myself.

In 2014 I took back my life and founded qualydea®, whose mission is to help people in your company to be more productive and smiling. Since 2017 I have been a certified instructor of Mind Maps and Public Speaking.

——

Ho un grande sogno: immagino il mondo del lavoro come un posto in cui le persone crescono, stanno bene e partecipano ad un obiettivo comune.

Lo immagino come un luogo verso il quale si va volentieri e dal quale si torna con il sorriso sulle labbra.

Per arrivare a rendere reale tutto questo, serve soprattutto voler creare ambienti di lavoro belli.

Poi, ci sono tre strumenti potentissimi che aiutano tanto:

- formazione che ci rende professionisti e persone migliori,

- la consulenza, perchè a volte essere presi per mano serve davvero,

- la tecnologia che è parte integrante delle nostre vite.

Sono un ingegnere gestionale e dal 2001 mi occupo di  consulenza organizzativa e di Sistemi Qualità.

Ho scoperto la formazione e me ne sono innamorato tanto che dal 2012 ho iniziato a frequentare corsi specifici per diventare io stesso un formatore.

Nel 2014 mi sono ripreso in mano la mia vita ed ho fondato qualydea®, la cui missione è aiutare le persone nella tua azienda ad essere più produttive e sorridenti.

Dal 2017 sono istruttore certificato di Mappe Mentali e di Public Speaking.

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