Certified Manager of Quality Training
What you'll learn
- Successfully pass the ASQ® Certified Manager of Quality / Organizational Excellence (CMQ/OE)® exam in the first attempt (confidently).
- Note: We are not a representative of ASQ®. ASQ® is the registered trademark of the American Society for Quality.
- Lead Quality Management and Business Excellence initiatives in your organization to take it to the next higher level
- Implement the proven quality management and quality improvement principles in your work areas.
Requirements
- Candidates must have 10 years of on-the-job experience in one or more of the areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge.
Description
You can use this course for two purposes:
1. Passing the ASQ® CMQ/OE certification exam. The course contains more than 200 practice questions.
2. Lead the Quality Management and Business Excellence initiative in your organization.
Note: We are not a representative of ASQ®. ASQ® is the registered trademark of the American Society for Quality.
1. ASQ CMQ/OE CERTIFICATION EXAM PREPARATION:
This course is fully aligned with the updated Body of Knowledge.
Sections and Marks Assigned to each section in the CMQ/OE exam:
Section I Leadership 28 marks
Section II Strategic Plan Development and Deployment 22 marks
Section III Management Elements and Methods 31 marks
Section IV Quality Management Tools 30 marks
Section V Customer-Focused Organizations 21 marks
Section VI Supply Chain Management 17 marks
Section VII Training and Development 16 marks
2. LEADING QUALITY MANAGEMENT AND BUSINESS EXCELLENCE INITIATIVES TO IMPROVE ORGANIZATION'S PERFORMANCE:
Learn leadership theories and practical tools to take your organization to the next level of success.
Who this course is for:
- Individuals attempting the American Society for Quality (ASQ®) Certified Manager of Quality / Organizational Excellence (CMQ/OE)® exam
- Quality Management leaders interested in improving their quality management knowledge
Course content
- Preview07:30
- 06:381A Organizational Structures Part 1
- 07:221A Organizational Structures Part 2
- 06:441B1 Competencies of Leaders
- 05:231B1 Situational Leadership Part 1
- Preview07:40
- 05:421B1 Transformational Leadership
- 06:071B1 Emotional Intelligence
- 09:231B2 Roles and Responsibilities of Managers
- 09:211B3 Why to Change?
- 04:431B3 Lewins Change Management Model
- 04:561B3 Kotter Change Management Model
- 10:151B3 Four Change Management Tools
- 04:281B3 Change Effectiveness
- 09:391B3 Organizational Culture
- 04:461B4 Abraham Maslow's Motivation Theory
- 04:341B4 Herzberg'w Two-factor Motivation Theory
- 02:581B4. Douglas McGregor's Motivation Theory X and Y
- 04:061B4. Negotiation
- 07:181B4. Conflict Resolution
- 05:421B4. Critical Thinking
- 07:131B5. Empowerment
- 06:531C1. Types of Teams
- 08:481C2. Stages of Team Development
- 04:001C3. Team-building Techniques
- 07:241C4. Team Roles and Responsibilities
- 07:051C4. Team Dynamics - Part 1
- 06:361C4. Team Dynamics - Part 2
- 09:021C5. Team Performance and Evaluation
- 05:151D. ASQ Code of Ethics
- 00:01Download Section 1 Slides
- 28 questionsQuiz - Section 1 Leadership
Instructor
PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA
Sandeep Kumar has more than 35 years of Quality Management experience. He has worked as Quality Manager/Director on a number of projects, including Power, Oil and Gas and Infrastructure projects.
In addition, he provides consulting services to implement Lean Six Sigma to improve performance.
His areas of specialization include Quality Assurance, ISO 9001:2015, Lean, Six Sigma, Risk Management, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Mechanical Inspection and Quality Training.
Professional Qualifications:
His professional qualification/certifications include:
• ASQ-CSSBB, Certified Six Sigma Black Belt
• ASQ-CMQ/OE Certified Manager of Quality/Organizational Excellence
• PMI-PMP Certified Project Management Professional
• IRCA Registered Lead Auditor (QMS-2015)
• IIA-CIA Certified Internal Auditor
• ASQ-CSSGB, Certified Six Sigma Green Belt
• ASQ-CQA Certified Quality Auditor
• ASQ-CQE Certified Quality Engineer