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Master Course : Quality Management & Stakeholder Management
Rating: 4.2 out of 5(153 ratings)
10,434 students

Master Course : Quality Management & Stakeholder Management

Quality Management, Stakeholder Management, Quality Assurance, ISO 9001, Quality control, Stakeholder analysis, Business
Created byDr. José Prabhu J
Last updated 7/2025
English

What you'll learn

  • Learning the Introduction and importance of quality management and stakeholder management
  • Understand the types, principles and components of quality management and stakeholder management
  • Analyze how Stakeholders Impact Business Activity and Their Involvement in Projects
  • Overview strategies for effective stakeholder management
  • Determining and Improving Quality Management in an Organization

Course content

2 sections • 6 lectures • 59m total length

  • Introduction and importance of quality management and stakeholder management13:49
  • Types, principles and components of quality management, stakeholder management5:48
  • How Stakeholders Impact Business Activity and Their Involvement in Projects9:59

    Identify stakeholders and their roles, expectations, and involvement—from sponsors to customers and suppliers—to ensure the project delivers what users need.

  • Strategies for Effective Stakeholder Management7:34

    Identify stakeholders, prioritize key groups, and map communication strategies to engage them effectively. Track interactions, report transparently, and log meetings to maximize stakeholder engagement and project success.

  • Determining and Improving Quality Management in an Organization10:07

    Define aligned quality objectives and standards, implement assurance and control, train staff, leverage data-driven decisions, and pursue continuous improvement, supplier management, and customer engagement to strengthen organizational quality management.

  • Stakeholder Engagement and Management12:25

    Explore principles of shareholder and stakeholder engagement, from transparency and dialogue to long-term value creation, and learn to build a comprehensive engagement strategy that integrates esg and stakeholder feedback.

Requirements

  • Basic business management and quality management Ideas and Skills

Description

Master course in quality management and stakeholder management

In today's fast-paced world, ensuring high standards in every product and service we encounter is essential. Quality management plays a crucial role in maintaining customer satisfaction, brand reputation, and overall success. So, grab a cup of coffee and let's dive into the world of quality in this specific master course!

Quality management is not a complex jargon-filled concept; it's a mindset that promotes excellence in everything we do. By recognizing that quality is everyone's responsibility, embracing continuous improvement, utilizing quality tools, and engaging employees, we can elevate the standards of our products and services. So, let's embark on this quality journey together and make a positive impact in our organizations and beyond!

In today's interconnected world, the success of any project or initiative depends on effectively engaging and managing stakeholders.

Stakeholders are individuals or groups who have a vested interest in the outcome of a project or the success of an organization. They can include employees, customers, investors, suppliers, regulatory bodies, community members, and more. Understanding the diverse range of stakeholders is the first step towards effective management.

Effective stakeholder management is a journey of building relationships, understanding diverse perspectives, and nurturing collaboration. By actively engaging stakeholders, communicating openly, managing expectations, and resolving conflicts, we can create a supportive ecosystem that fuels success. So, let's embark on this stakeholder management adventure together and unlock the full potential of our projects and organizations!

In this master course , I would like to teach the major topics:

1. Introduction and importance of quality management and stakeholder management

2. Types, principles and components of quality management and stakeholder management

3. How Stakeholders Impact Business Activity and Their Involvement in Projects

4. Strategies for Effective Stakeholder Management

5. Determining and Improving Quality Management in an Organization

6.Stakeholder Engagement and Management

Enroll now and learn today !

Who this course is for:

  • All UG, PG business, IT and other engineering students, Business owners, project managers, quality managers, entreperneurs
  • Interested students to learn about the concepts of Quality Management & Stakeholder Management

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