ISO 9001 2015 Quality Management System Standard

Course Outline:

• Basic Quality Concepts, 7 Quality Principles, History of ISO, ISO 9000 family and ISO 9001 Standard

• The basics of Quality Management System - QMS

• The study of the timeline from 2008 to 2015 version of ISO 9001

• Differences between ISO 9001:2008 vs ISO 9001:2015

• Process Approach, PDCA and Risk-Based Thinking

• Role of top management, leadership

• Context of the organization, interested parties

• Documented information

• Organizational Knowledge

• Competency and awareness

• How to audit is done, audit planning, execution, NCR reporting

This course provides a clause by clause explanation of ISO 9001:2015 standard.

The learning of ISO 9001:2015 is mandatory for those professionals who are going to implement this standard in their organizations, working in the companies which have implemented or implementing ISO 9001, those who work in the quality department, working as quality managers, assistant managers, quality control officers, quality executives, management representatives, ISO or QMS coordinators and QC inspectors, this course is essential for those who want to move up the ladder and progress in the field of the quality management system.

This course is divided into three sections:

In the first part this course we will discuss the introduction and basic concepts of ISO 9001:2015, what is ISO and what are the major standards of ISO, which was the first version of ISO 9001 and how many versions till date it has been revised, 7 quality principles will be discussed. Also, basic concepts that are used in ISO 9001 like PDCA cycle, process-based approach, and risk-based approach (which is a new terminology in ISO 9001:2015 standard), the difference between previous versions and this version, the major changes will be discussed.

In the second part we will discuss the clause structure, and starting with basic definitions and then one by one clause is discussed, as this is the introductory course which is more focus on understanding the standard and implementation in industries, this is the reason some of the clauses will be discussed in more detail than others. The elaboration of clauses starts from Introduction, then scope, normative references, quality management system, resources, control of external suppliers and resources is discussed more in detail, "design and development" also discussed, monitoring and measurement of process and products and monitoring and measurement equipment and resources are discussed in detail. Moreover, performance evaluation coma internal audit coma management review coma control of nonconforming products, and improvement clauses are also discussed.

In the third part of this online course, we have discussed the auditing and certification procedure. Starting with the types of audit, stage one, stage two, certification and surveillance audit, first-party, second-party, third party audits are discussed in detail. the behavior of auditees and the attributes of the auditor are discussed.

The bonus part is frequently asked questions and those questions which bothered me in the initial phases when I was learning about this standard and implementing it. This course will actively discuss about ISO 9001 2015 Implementation Procedure and strategies.

This course has two assignments one is related to the writing of SMART objectives and the other is about the identification of needs and expectations.

Practice tests:

There are two practice tests with a total of 40+ questions. The students will be able to gauge their knowledge and understanding of ISO 9001:2015 by attempting these practice tests and gauging their knowledge through self-assessment.

Certification:

Certification will be awarded by Udemy on the completion of this course.

Some Clarifications:

This is NOT a Lead Auditor Course, so you will NOT get an ISO 9001 2015 Lead Auditor Certification, however,, the content been taught mostly resembles with what is been taught in ISO 9001 Lead QMS Auditor Course by IRCA, UK.

PS - In the bonus lecture there is a free ebook which is available on Amazon for about 4.99 $ but you can get this for free with this course!